You used to get help on the weekends and after hours but no more. Unless your internet stops…read morebetween 8am to 5pm you are screwed

We recently moved to Quincy, WA a few months ago and decided to go with GC Powernet based on the…read morepositive online reviews and we're so glad we did. With both my wife and I being remote workers, you can imagine how important good internet and even better service is to us and coming from much bigger ISP's, I can safely say you will not find a company that provides better service than GC Powernet. There will always be system wide outages out of any ISP's control. However, GC Powernet's customer service is unmatched. For example, we lost internet one day at 9:30pm. I called GC Powernet to report the outage and left a message thinking that it probably wouldn't be addressed until the next morning. So I was surprised to see a text from Clint at GC Powernet at 10:40pm stating that they had received my message, looked into the issue and found it to be a system wide outage with the PUD company that was affecting all local ISP's at the time. You will not get this type of service from any other carrier. They truly look after their customers and will go the extra mile to help or provide information for issues out of their control. Thank you GC Powernet.

I have had Northland cable for several years because it's all that was available when moving to…read moreNorris, SC. I had been very unsatisified because it seemed like the internet goes out for days at a time and sometimes multiple times a day. (Several times I made them pro-rate my bill because of this). I will say, that since Vyve has taken over, the overall service is much, much better and I don't notice regular interruptions in service like I had experienced previously. I probably do need to talk to Vyve about a "repeater" because I like to use my phone/tablet in the garage and I don't get good signal out there, (but it's also on the complete opposite side of the house from where the base is in the master bedroom). I so desperately wanted to be able to get AT&T's UVerse previously, (what I had before moving), but at this time I'm very pleased with the Vyve service and will continue to subscribe to it.

High prices, so-so technical support, so-so customer service. Only reason to go with them is if…read morethey are the only one in your area offering high speed internet or you are unable to to satellite television. I've had to call more than once about the same internet issues, slow upload speeds and going to certain websites will cause the entire internet service to drop off for around 30 seconds. tech people will do something and it will be okay for maybe a day and then the same things start happening again. Talking to their customer service people over the phone or in the office (I have no idea if there is more than one, I've been "lucky" to get the same one every time) and you get the impression of "why are you bothering me with your issues?" If you have other choice sin the Moses Lake area, take them, otherwise prepare to deal with what you get from Northland.

Not helpful and rude. Don't use this service. It's bait and switch! Customer service is incompetent.read more

Scammers!! I called in to cancel the service (under my name) because I don't live in the location…read moreand the service was for my aunt who don't need their unreliable service anymore. They give me such a hard time to verify the account. Most company just verify my last 4 SSN, name, and service address, not sure why they want the email address and phone number (i signed up 10 years ago and dont remember if i even gave them an email). Told me to hang up to get the info they want to verify ready and call back. I called back literally 5 minutes later and the automatic msg said they are closed for training and to call back tomorrow. ARE YOU SERIOUS??! its 11 am monday! TERRIBLE SERVICE!!

Shitty service, dumb people and waist of time went in for simple questions and couldn't help, also…read moretheir mobile service is terrible stay with AT&T!

From the owner: Visit the T-Mobile store in Moses Lake and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 1034 N Stratford Road can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Quick seamless switch from Local Tel. No more pixilated or loading screens while trying to use our…read morestreaming services. 509fiber is worth the switch, truly local team that is helpful in answering all my questions.

Our internet went out right before the Mariner's game. I called the help line and James showed up…read moreat my door a few minutes later. The problem wasn't even 509Fiber's fault, it was the PUD. These guys are great! We enjoyed all 15 innings of that sweet victory!

Unbelievably good service! Came in last week for a new phone, and Kayla was one of the most nicest…read moreindividuals I've ever encountered at a place like this. She was very helpful and walked me through everything and was very patient with me. Bless her!

Definitely recommend working with Isaax! He made the phone buying process go so smooth and…read moreexplained everything along the way! Amazing work thank you for all your help!

I received a very quick response from Cable-Link in addition to immediate follow-up to meet my…read morebusiness needs. Very grateful for their responsiveness and support to keep my office running. They seem very knowledge with fair pricing.

Doesn't return emails or phone calls. Didn't seem to want to earn my business. Would stay away from…read morethem.