VERY knowledgeable Crew who will fix what they say they will.read more

Great affordable phone repairs recommend it to anyone!!! Amazing customer service, great location…read morenot to far from downtown Yakima. It has from cases to phones to repairs you name anything that you need for you're Mobil device they have!! They come in clutch

it does not open at 9:00 a.m. it opens at 10:00 a.m. Not just on Sundays everyday. so hopefully…read moreGoogle will change that or hopefully you read my review before you go there and sit for an hour well they all play around inside

"After trying for probably more than 30 minutes to speak to a person in the store (when the store…read moreis supposedly open), I have come to the conclusion they don't know how to answer a telephone! It would have been faster to get back in my vehicle and drive the five plus miles and knock on their door." I wanted to notify the person in the store who had failed to restart my cell phone that I had finally been able to get it unlocked. However, there is no point in trying to help them know it was possible to get the phone working if they don't sufficiently respect customers by answering incoming calls. Perhaps they should get an old style wire connected telephone that has a loud bell. There was a time, more than sixty years ago, when AT&T provided good service. Modern cell phone technology has destroyed good communication!

She brought my iPhone back to life after a good drenching. Save me from having to get a new iPhone…read moreor go through insurance to receive a new one ! She did her work quickly and promptly. ...and she has a beautiful dog so there's a bonus. I know several other people that are very supportive of her business transactions. She's very affordable and dependable. Nicely done

I went in for a cracked screen repair, and Christy was so nice and so helpful. She started right…read moreaway, and the $300 repair only took half an hour. I got back and she had my phone charging for me and even put on a screen protector for free. Christy is very caring and gave us Washington/Oregon recommendations since we are visiting from California and even her dog Nova gave us a friendly welcome.

I brought in my iPhone 14 pro max to have the screen replaced. This phone has no prior history of…read morerepairs or being tampered with. This model is waterproof. I was NOT informed that it is no longer waterproof after screen replacement. This fact is not "common sense" and therefore I should've been told. This is extremely negligent. Depending on model it should be common practice to properly inform customers who are spending $300+ if not more, on a repair.

I could write a long drawn out review, but I won't waste your time. Just know that this place…read moresucks. BAD! The guy who helped me was nice but they basically charge me $49 for them to break my phone worse than it was. This guy does ask for your password and now that I read another person's review there was no reason for him to ask for my password I went in for screen repair got my phone back and my Face ID doesn't work now. I have to login every account manually and looking at YouTube. The biggest cause of Face ID being broken is from technician error. He assured me that the Face ID would work after the screen change and it doesn't AVOID THEM AT ALL COST !!!

Att is going down hill with their customer service. Employees seem like they hate working there and…read moreI don't blame them. What a disappointment. looking at new carriers and selling all my att stock.

Very poor customer service! 4 gals were standing at the counter and 3 of them were on the personal…read morecell phone texting. We're very rude when was asking questions and seems like they didn't know what they were doing. After been 12 year AT&T customer it really bothered me! After we decided to leave to the different place, no apologies or anything, they just rudely yelled "Bye" behind our backs!

Ruben there at Verizon is amazing !!! He assisted us and…read moremade us feel reassured that our info and data was backed up and made the process of transferring data and getting a new phone within our urgent time of need and made the process easy and stress free! thank you again Ruben! Choose Ruben !

Verizon customers beware! This location looks like an official Verizon store but it is not! I got…read morescammed into what was said to be a "free" iPad with only a $10/month service charge. I was charged a bunch of extra fees above what Verizon direct would charge and the data plan was $25.81 instead of $10. When I went to return the iPad to the store, the big guy (can't remember his name but you will know who I'm referring to) tried to say there was a scratch on the iPad and he "couldn't return it". I immediately drove over to the legitimate Verizon store and spoke with the manager who took a look at the iPad and agreed that there was nothing wrong with it. I was able to return the iPad through Verizon but sure wish I would've been aware that this East Wenatchee location was TCC, NOT VERIZON, like all the signs outside say!! Go to the real Verizon at 1134 N Miller St! You've been warned and I'm no Karen!

DO NOT USE THIS SHOP! WORST EXPERIENCE EVER I paid $180 for…read morea screen replacement and left with a completely unusable phone. Multiple new hardware failures, a screw rattling around in my phone with no accountability, and no refund. I brought my Samsung S22 Ultra in for a screen replacement. The phone had a screen issue but EVERYTHING else worked perfectly fine, not a single issue. I paid $180 for an aftermarket OLED screen replacement. DAY 1 - FIRST PROBLEM: Picked up my phone - screen worked but immediately had "No SIM · Emergency calls only" error. Phone briefly connected to network for ONE minute, sent a text, then lost all cellular service permanently. IMEI shows up, Wi-Fi works fine, they clearly disconnected or damaged the RF antenna cable or something else during the screen replacement. Can't make calls, can't text, can't use mobile data. Wasn't like that when I dropped it off... DAY 2 - SECOND PROBLEM: Came back and told them I can't call or text. They replaced my charging port claiming it might fix the problem. Got home and phone won't charge. Charging port is all loose and floppy now. Wasn't like that when I dropped it off. DAY 3: Came back with phone that has no cellular AND won't charge. They kept my phone. I had to call them late in the day just to find out what was happening. They said "motherboard needs replaced it is coming tomorrow." DAY 4: They don't call me all day. I call them and they say it didn't show up, maybe tomorrow. Okay, very inconvenient but life happens. DAY 5: No call... again. I call them and they say it's not here, should be tomorrow. They still have my phone. DAY 6 - THE RUNAROUND: No call... AGAIN. So, I call and suddenly it's ready to come and get it. I show up and the guy tells me "it's the SIM card" I ONLY HAVE eSIM NOT A PHYSICAL SIM! Then he says "it's the motherboard." I was under the impression I waited 3 days because they were replacing the motherboard? Then he starts giving me conflicting explanations, eventually saying the phone is no good and needs replaced. Clearly taking no responsibility for all the problems they caused breaking my phone and clearly has no idea how to fix it. Then tells me "we only warranty the screen replacement" basically admitting they don't care about all the other damage they caused. I LEFT AND WENT NEXT DOOR TO VERIZON to try to reprovision the eSIM (Just in case). Verizon called tech support for eSIM and big SURPRISE, the phone SHUT OFF while she was working on it. Cellular STILL doesn't work and the screen I paid $180 to fix is now doing the same thing that I paid them to fix. They fixed nothing and broke everything else. The Verizon tech called Verizon technical support while trying to help. The support person said it sounds like internal physical damage something about legs or connectors being broken. They didn't even know about the screen replacement at that point. Then Samsung support got on the phone and said the same thing, sounds like a physical hardware problem. Multiple tech support people independently diagnosed hardware damage before even knowing this repair shop had touched my phone. Turns out the parts both Tech supports mentioned are parts that have to be removed for a new screen replacement.... Save your money, go to a professional shop. Filing BBB complaint and credit card dispute.

They are very nice people and they work with youi really like this place they are helpful and they…read moreknow what they are talking about plus they have old phone cases for old phones

You used to get help on the weekends and after hours but no more. Unless your internet stops…read morebetween 8am to 5pm you are screwed

We recently moved to Quincy, WA a few months ago and decided to go with GC Powernet based on the…read morepositive online reviews and we're so glad we did. With both my wife and I being remote workers, you can imagine how important good internet and even better service is to us and coming from much bigger ISP's, I can safely say you will not find a company that provides better service than GC Powernet. There will always be system wide outages out of any ISP's control. However, GC Powernet's customer service is unmatched. For example, we lost internet one day at 9:30pm. I called GC Powernet to report the outage and left a message thinking that it probably wouldn't be addressed until the next morning. So I was surprised to see a text from Clint at GC Powernet at 10:40pm stating that they had received my message, looked into the issue and found it to be a system wide outage with the PUD company that was affecting all local ISP's at the time. You will not get this type of service from any other carrier. They truly look after their customers and will go the extra mile to help or provide information for issues out of their control. Thank you GC Powernet.