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    Lock Genius Solutions

    4.9 (125 reviews)
    Open • 8:00 am - 3:00 pm
    Updated 2 months ago

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    Fast service $224 for simply removing a door handle but not replacing it. Just an FYI to all... I installed the door handle myself but it was not offered to me as a part of what was charged. I'm happy to change my review if I am credited for the labor I did not receive.

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    11 years ago

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    Daniel S.

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    11 years ago

    Wonderful guy! Got locked out on a Friday night. He came right away and saved the night:)) thank you very much!

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    Daniel S.

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    10 years ago

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    Daniel S.

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    10 years ago

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    Daniel S.

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    10 years ago

    Daniel did a good job and service was great! He was able to hwlp me in less than an hour! :)

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    Review Highlights - Lock Genius Solutions

    “Daniel actually showed up in less than 25 mit took a look at what needed to be done got to work and made it happen.”

    Mentioned in 85 reviews

    Read more highlights

    Urban Doors - Huge Inventory! Highest Quality! Transparent Pricing.

    Urban Doors

    (487 reviews)

    Northridge

    I have a beautiful set of wooden doors we purchased many years ago. One of our boys broke a glass…read morepanel that is inset into the door. Definitely not a warranty issue, however, the warranty department spent untold hours locating the correct panel and more hours finding a qualified installer to seamlessly replace the glass. The cost was incredibly reasonable and the workmanship was outstanding. 5 stars all the way, and so happy with the company.

    I would not recommend Urban Doors based on my experience…read more From the very beginning, the process felt unprofessional. When I went in to order my door, the salesperson was asking me which way the door should swing and which side the glass insert should be on. I expected a door company to help guide me through those decisions, but instead I felt like I was expected to know everything myself. After placing the order, I realized the glass insert was going to be on the wrong side. I immediately called, and I was told it had been corrected. Unfortunately, when the door arrived, it was completely wrong. Not only was the glass insert still on the wrong side, but it was the wrong style of window altogether. My contractor picked up the door and removed my old door before I had a chance to inspect the new one, so by the time I saw the mistake, it had already been installed. When I contacted Urban Doors, they simply told me I was out of luck because it had been installed. Even after going through the warranty process, they continued to blame me for not checking it first. What I don't understand is how a company can take an order, make multiple mistakes, and have no quality control to catch them before delivery. Why wasn't I sent a proof or even a photo of the completed door before it left the shop? A simple verification could have prevented this entire situation. The lack of customer service was the most disappointing part. There was no ownership of the mistakes, no effort to find a solution, and no empathy. My mom helped me pay for this door, and I simply don't have the money to replace it. Every day I use my front door, I'm reminded that it's wrong. Because the glass insert is on the wrong side, I have to awkwardly squeeze through the opening, and it honestly makes me feel upset every time I come home. Mistakes happen, but how a company responds says everything. Unfortunately, Urban Doors was uncaring, unhelpful, and unwilling to stand behind their work. I cannot recommend them.

    Lock Genius Solutions - locksmiths - Updated September 2026

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