I am a weekly browser of this shop. I am always treated well and acknowledged with a friendly smile even if the staff is busy. A good value for what you are buying and efforts are made to get what you want if its not in stock. I like this store because its more of a family atmosphere based of service and respect. read more

this is a tough one.....the store is pretty decent actually and im picky. they usually have everything i need to build my ARs and at online prices too! the part that bugs me is having to pick the parts out from behind the counter because they dont know what an LPK or a forward assist is. Now im not speaking for the whole store because shannon knows his stuff and a couple other people too. but most of them are off duty cops or tough guys just wanting to sell you a gun. if im not buying a gun or spending over 200 bucks. they dont even see me. and once i start asking about AR parts and wanting to purchase them they act like they cant wait to get rid of me. are they afraid to admit they dont understand me or do they not like catering to the small guy that would prefer to build his own AR instead of pay for an overpriced one? they should treat the big spender the same as the home gun builder. come on guys ive build 3 AR15s from parts i got at your store. you should know that when i walk in there by now i want small parts and i would prefer to talk to someone who knew what a buffer tube or a gas block was. other than that. its my first stop because its close and they have a little bit of everything.....step up the custom AR15 parts and youll continue to have my money keeping the lights on. oh i just remembered! i was in there with 800 bucks cash in the market for a .22 pistol...specifically the new 1911 .22TCM/ 9mm. sweet little gun. i ask about it and he says theres no such thing as a .22TCM?! are you that far behind the curve? so i went elsewhere and got it....what do you know. a month later they are selling the gun i want acting like its the newest latest thing. maybe i should work there so i can help your business grow by catering to the custom AR builders and exotic caliber guns? overall their "no tough guy gun commandos here" slogan....is just that...tough guy commandos. ease up guys! your not fighting commies anymore read more

Absolutely incompetent staff and owner. What seemed to be a nice friendly staff turned into utter disgust. Be careful shopping in there , they will resell your purchase even if it is paid for in full. Unethical and disrespectful, No attempt to make the screw they did better. I encourage no one to shop at this store. read more

Very small store, extremely small selection, customer service is nonexistant. Have been to the store three times since it opened and have never been served with courtesy, have never found what I was looking for , and opted to not make a purchase there when they did have the item in stock due to price being way out of line with current market prices. read more

I bought my first gun from Lock N Load. I didn't really know too much about guns, and they really could have taken advantage of me and I wouldn't have known any better. I got a great deal. I just wanted to say I had a great experience at L N L. The sales clerk, Justin, really took his time with me to answer all my questions. Made the whole experience very informative and easy. I would recommend L N L to anyone looking to buy a gun! read more

A big shout out to Justin! Thank you thank you for all your help! Wanting to purchase a gun and not really knowing what to get I called around to a few gun stores for help and advice. No one wanted to be bothered with me and all my questions until I got Justin at lock & load. Justin was patient and very informative. Helpful beyond description. He spent at least 20 or more minutes answering my questions never once sounding like I was a bother. A few months later I was ready to make my purchase and drove 13 miles to meet my "helper". Justin was there pleasant as ever and even remembered me from a few months prior. I spent 4 plus hours in the store that day. All the guys were nice but Justin was by far the best! John was helpful too! Don't let his serious face fool you....he's a sweetheart too! Many thanks to lock & load for making my first gun purchase a positive one! read more

This is my first Yelp review. I have been to this store numerous times and have purchased hundreds of dollars worth of items over the years for my numerous handguns and rifles. Staff is not overly welcoming or friendly but I liked coming to this store as they have many items in stock like magazines and AR furniture. Being an enthusiast/nut I never ask for help as I know what I need and what I'm looking for before I walk in. Prices could be better and match online but why not support the local shops. I normally just let a bad experience at business go and won't blast on them. But my experience on January 2nd at Lock n Load just about killed my high from a wonderful New Year's Eve and day. Nothing going on the 2nd of January so I think why not check out the gun store. I'm looking around the store to see what might catch my eye. As I'm not leaning over the gun counter gawking at handguns no one says hello. After a few minutes it hits me that I just picked up a new Saiga Sporter 7.62x39 and needed some magazines. I search the shelves but don't find any. I turn to the counter and approach the fat Asian/Islander looking sales guy with an arrogant air. I ask if they carry Saiga 7.62 magazines. His answer "by 39" in a condescending tone like did I know what I was talking about. Then he pointed me to the shelf 5 feet in front of the counter where he had just watched me look for the past 5 minutes. (Thinking to myself. What else 7.62 magazine would I be referring to? If I wanted a 7.62x51 I would have asked for .308.) I tell him no I looked and didn't find any in that sections. He says " yeah any of those AK mags would work. You are looking for 7.62x39 right?" He asks for support from his coworker saying again any AK mag should work on a Saiga. I clarified I needed Saiga specific magazine as the AK mags would not work for without modifying my Saiga with a "bullet guide". He hears "bullet guide" and being the incompetent sales guy he must have thought "bullet button". He turns to his coworker and mumbles loud enough for me to hear "these guys from California just kill me" assuming where I'm from. I then turn and say "Is that really the attitude? Does it matter where I come from? My money is green. I've spent a lot of money here before and even recommended friends to Lock n Load. But don't worry I'll make sure all my shooting friends never come here. Especially if they are from out of state so they won't 'kill' you." The other sales guy tries to defuse the situation and asks me nicely to explain what I needed. I told him "I'm good" and walked out. A simple we don't have any in stock would have satisfied me. Reading previous Yelp reviews on Lock n Load it seems I'm not the only person to be offended by the dumb Asian/Islander looking sales dweeb. Me being Filipino/Islander I thought he'd share the Aloha with me but I guess not. You lost my business Lock n Load. read more

After many trips... with recent Gen 4 glock 19 burnt bronze, ammo and AR parts purchased these guys remained selective on their customers...No connection to patronize loyalty...as I said again service is selective here...I guess unless I look or talk like American...I try to patronize local dealers and retailers... thats why I swallowed the marked price...I was their when my brother father bought beretta's and a shotgun..This time never again..online its cheaper and very convenient.....Go online guys! read more

Bought a lower for my AR I was building from lock and load but they had no box for it when I went to pay for it I only had cash I was $.36 short for a $250 item they made me put the $.36 on my credit card. I told him I wasn't happy how they do business but they didn't care. read more

This is one of, if not the best place for selection and knowledgeable staffing period. Probably the best part is the time they will spend with the folks new to firearms, and not just try to make a sale, but help educate them. Kevin had a couple come in that had no previous firearm experience, he talked with them about what they wanted, and suggested that before making a purchase, they go to a facility where they could rent the types of firearms they were looking for and shoot them before making a purchase decision, to ensure it was something they will Be comfortable with. I applaud lock and load for this, as folks without much previous experience may buy a guy for size or appearance, not realizing it may be uncomfortable for them, which would make them not want to practice, or scared to pull the trigger the next time. While the small pretty pink or blue gun may appeal to the eye, it may have more recoil than the person is comfortable with, while a slightly larger or a bit heavier firearm could mitigate that issue. You can't go wrong at lock and load. I have seen some folks complaining about the lack of attention when they come in, but i think it is simply the fact that they are not like a car salesman, and feel when the customer is ready for their help or input, they will approach a sales associate, so simply ask, and they will be more than willing to help or answer any questions. I prefer to not be hounded as soon as i walk in, and lots of folks simply stop in to browse. Give em a try, and the prices are good as well. read more

This is the best gun store in Vegas. There is always a great variety of accessories and the guns for sale are the guns that everyone wants. Great selection and the staff is very helpful and friendly. I've never had a question that wasn't answered. The help I received for working through my first class 3 item went very well. I would recommend this store to anybody! read more

I like these guys a lot. Great prices, very fair and willing to work with your needs, extremely knowledgeable and helpful. I haven't really done business with any other shop in the Henderson/Las Vegas area, because these guys locked up my business the first time. I'll always go back to work with Lock n Load. read more

probably the worst gun store in the las vegas valley, their prices are usually $50 higher than most other gun stores in town, the customer service is not good, their employees are not trained well and do not know the gun laws very well and they claim to have the largest magpul selection in the valley but are almost always out of stock on the most common magpul parts, plenty of other options as far as gun stores in the valley so i would choose somewhere else,i know i will not shop there anymore read more

when i went in initially it was just to pick up a box to ship out my rifle that does not work back to Adams arms dealers, i asked lock n load employees to save me a box and a month and a half latter i finally got a box ;) i should have known not to purchase a firearm since a month and a half wait for a box was a little over the top but when i seen the 22 handgun by heritage that had a price tag at 150.00 i said to myself why not even though kentucky guns have them for 100.00 plus free shipping ! but i thought well why not i will pay the extra 50.00 and have it today instead of 3 days latter but when i took it to the counter after filling out all that paper work the price went up to 200.00 WTF ! i asked my salesman why and he said that my 22 was special since it came with an extra 22 mag cylinder, then why not tell me that before i get through all that paper work ? i asked the employee to correct the price and he said he would ask the owner "oh good i thought" turns out the owner was sitting in the back and would not even come out to speak with me face to face he had his employee come to tell me that he will not budge on the 200.00 which is way over priced ! if this stores stays in busyness it will because there is no lack of uneducated customers that do not know any better as i have learned the hard way. little did they know this week i will be getting a new sig sauer 556 and an ak, and i am sure glad it will not be from lock and load because i will save money. none of my friends nor family will be purchasing anything from lock and load. read more

Let me start off by saying this was my first gun buying experience . I went to lock n load for there black friday sale , already having the gun in mind that i wanted , got there early for reasurance that i would get one . They had the gun i wanted , great, pay for the gun in full , but my driver license had the wrong adress so i had to wait for the dmv to open on monday to get it changed . No problem or so i thought. they said its paid for so well just hold it for you till then .Monday comes , i go get my adress changed and head into the gun store . Upon entering the store i immediatly get a strange vibe as one coworker turns away from me and starts whispering to another one. They proceed to tell me that they sold my gun that i had already paid for to another customer , well knowing i was coming in to pick it up . They could have atleast called me before i drove 45 min over there to pick it up , or got on ordering a new one before i came in .. But they did niether . Just offered to order me a new one . I guess cause i didnt spend thousands of dollars it doesnt matter to them . Its a complete lack of business ethics . They acted as if this happens all the time . Thanks for the great first experience . read more

as a marine veteran i went in to purchase a rifle and was treated really good and was impressed with the customer service.i am now looking for a 22 cal pistol to train my wife on gun safety and how to fire one.i did buy the rifle i was looking for from them and now thinking about purchasing the pistol Gary M read more

I went to Lock n Load to find a scope for my MAK90 and was told by a employee of a website.Ordered a scope and rail 3 weeks before a shoot in AZ it came a week before,brought it in and showed it to Andrew who said it won't fit showed him the rail was adjustable and he said he would mount it.It was Wednesday told him i needed it by Friday afternoon said no problem have it done tomorrow,shook hands and left.Showed up Thursday and asked for Andrew,waited almost 1/2 hour and finally asked if I should come back,they went back and he came out and said he was busy,my software went down couldn't get to it will do it tomorrow promise.I reminded him again I was leaving Friday.Showed up Friday to pick up rifle with scope and was told Andrew was off !Another guy comes out and says he's been busy and didn't get to it.Said just give me the rifle and scope picked up a couple of jars of exploding targets.Needless to say the targets were duds and so was Andrews word.Will never go back and told my friends don't waste your time there. read more