What a day I had! I had a long day at work and was so happy to leave only to have my car key break…read moreoff in the ignition. I was exhausted and didn't want to spend a lot of time waiting for someone to help. I saw on a quick Google search and gave them a ring. The technician I talked to was very friendly and understanding. He removed the broken key and replaced it. It was all fast too so I was able to get home and relax sooner than expected. They are a life saver!!!

It had been awhile since I'd locked my keys anywhere, however, early tonight was the night. I'd…read morebeen working on cleaning out my parents' home. I was tired. I knew the moment I shut my car door that I had locked my keys in the car. So, I climbed on Yelp and began checking out options. I saw Unlock Indy and the mostly positive reviews. I read the reviews including one from Dani, a fellow Yelp Elite whose vibes I generally trust. I called. Quick pick-up. Pretty casual. He was going to text me and I would text back the address. He did very quickly and I texted back. He said he'd be by in about 15-20 minutes. He made it in right about 20 minutes. I'd figured it would be a quick job and it was a quick job. He got in my car, saw the keys, and we were good to go. We had a fair price, not really a great price but a fair one, and he was able to accept cash, credit card, Venmo, or CashApp. I was having trouble getting into my Venmo (you could tell credit card was a bit more of a hassle, but we decided to go that route). He used Square and I got a text receipt confirming my payment. As much as I always hate to spend a decent amount for such an easy job, the truth is he couldn't have been much better. He arrived on time, got the job done, charged a fair price, was friendly, and the problem was ultimately solved. So yeah, I would definitely use again.

Needed my mailbox core replaced for some time! The owner was great! Came by super fast and took…read morecare of it quickly. He was super professional. Love supporting a small business and very reasonable pricing.

I was helping a friend out who had lost her car key/fob at her workplace. I called 3 different…read morelocksmiths - the first one's price was suspiciously low, the 2nd place seemed maybe a little high, and they referred me to Kash when I told them she was on a very tight budget. I called Kash and talked with Melanie - she asked a ton of questions about the car, the type of fob, etc to make sure they came out with the right tools for the job. We made an appointment for the next day. Melanie called to let me know he was on his way, he was on time and my dog, who is generally mistrustful of men, ran right up to him. I knew then we were dealing with a genuinely good man. He's been at this forever - it took a while for him to get into the car and then a while to program the new fob - he said sometimes the technology works great and with some cars it struggles. Her battery was also low so he jumped her car and 90 minutes later she was back in business. He was extremely kind, very knowledgeable and the back office support with questions and scheduling was great. Highly recommend!

Ive used this company many, many times over the years, and sometimes it goes well, others, not so…read morewell. It's just very convenient being they are next door to me. I was skeptical about using them again since my last visit, but I understand people have bad days.This visit, I was trying to get a key made for my son. I drove up there, and the lady behind the counter seemed annoyed by me walking in the door. She gave me a price of 50 bucks to make the key, 100 for the key fob, but then Immediately told me she can't make key due to not having the vehicle on site. I then drive to my shop, pick up the car, drive back and park in front of store in the shade just trying to be nice. Then I was told to pull into a parking space. I then proceeded to pull into a parking space, got out and waited for the lady to approach me, but I assume That I parked in the wrong parking space, because she motioned me to pull into a different space. At this point I'm playing musical parking spots, and will never beg a company to take my money. So, I decided to just have a mobile locksmith come to me, and get this done.. 35min later I have a new key.

Had to order replacement parts for my French Doors. Fast,…read moreCorrect 1st time, fair price, good people. My go to for all my quality locks...

There's a reason this company has been successful in the community for so many years. They're busy,…read morebut responsive. They're efficient and go above and beyond their competitors. I needed my house locks changed. I called asking if they had availability the next day, had to wait until the following morning, and was promptly greeted by Ethan who rekeyed the front and back doors, and then ordered the deadbolt replacement. He provided all keys ordered and said he would invoice once he'd finished installing the deadbolt. All in, three locks and 6 keys was just around $200. Within a couple of days the part came in and Ethan finished up the job. I won't hesitate to call them for all future service needs. Thanks for the considerate service and great experience!

My husband and I got locked out of our house very unexpectedly. I did a quick google search and…read morefound Mobile Locksmith had the most ratings and highest ratings. I called and it was an automated process. I received a call back within a few minutes with the technician who reported he would be there within 25-30 minutes. He did report within that time frame. He was able to open the door quickly within a few minutes. The technician was not super friendly but he got right to it. I did appreciate the quick service, the huge downside for me was the price- it was $264 and the technician made a comment about adding a tip and when we didn't say anything he said I guess you aren't tipping me which felt a bit unnecessary especially considering the high price of the service. Life lesson learned to give your spare keys out as soon as possible to avoid this!

What should have been a simple doorknob lock replacement became two days of scheduling problems,…read moreinconsistent pricing, arguments, and completely unacceptable treatment of my tenant. The lock was eventually replaced, but the overall service was extraordinarily unprofessional. The technician name is Alec/Alex - His direct phone number is 317-653-6550 "Mobile Locksmith". Top 10 issues: Late to the scheduled appointment: My tenant waited for the confirmed 4:00 PM appointment, and the locksmith acknowledged being approximately 25-30 minutes late. Argumentative instead of apologetic: When I raised the lateness, the technician argued with me and actually stated that essentially nobody in Indianapolis arrives on time for service appointments. Inconsistent pricing: I was initially told the job would be "about $100," then approximately $150 was discussed once the technician arrived.. then the Initial invoice was $200: Despite those earlier price discussions, the first payment request I received was for $200, which I immediately disputed. Aggressive billing dispute: Rather than professionally resolving the pricing issue, the technician argued and demanded immediate payment. The invoice was ultimately corrected to $100, which I paid immediately. Tried to involve my tenant in payment: I had explicitly told the technician that I was paying, yet my tenant reported that he confronted her about payment anyway. Inappropriate behavior inside her home: My tenant immediately called me afterward and reported that the technician was rude, asked for her personal phone, and was "screaming and hollering" inside the residence. Took the newly installed keys: Most seriously, my tenant reported that during the payment dispute he demanded the keys back, took them from her hand, and left with them. I had to intervene to get her keys returned, I contacted the locksmith and demanded that the keys be returned. He eventually came back, and my tenant recovered them. She told me the incident was embarrassing enough that neighbors had come outside and were watching. Constant boasting instead of customer service: He repeatedly referenced being the "best company in town," 1,300+ Google reviews, BBB accreditation, and veteran status while arguing with me. To be very clear, this is not a complaint from someone refusing to pay. The corrected $100 invoice was paid and payment was confirmed. My issue is the lateness, contradictory pricing, argumentative communication, and especially how my tenant reported being treated inside her own home. Traffic happens. Scheduling issues happen. Even pricing disagreements happen. Professional companies resolve those problems without escalating them or involving and intimidating a tenant who is not responsible for the bill. One star. I will never use this company again and strongly recommend choosing another locksmith.

Friday morning I locked into my bed room and didn't open my door. Even i tried to kick the door but…read morei failed to open it. Required Residential Locksmith services near me. Found Aspen Lock & Car Key and they were late but not an issue they successfully rekey lock and saved me. Great value, overall was happy.

Lockout service was needed. Saar was very quickly responsive. Price estimate was very reasonable…read more He also made me a spare key fob for a reasonable price while he was there unlocking the vehicle. I would definitely recommend!

Great service come and cut me fob to my car highly recommended…read more Great service and prices

I immediately liked that the owner answered my call. He was able to accommodate my schedule and…read morechanged all the locks on my house the next evening. Reasonable pricing, friendly & on time, I will call him again!

My son lost his car key fob. After calling numerous locksmiths and being told they couldn't make it…read moreor had to go through the dealer, we tried Lee Lock and Key. He was so kind and helpful. At first he wasn't sure he could do it but he went out of his way to do some checking on software and found that he could order a new OEM key fob to program. It was here the next day. Met my son at his car and it worked perfectly! Very reasonable price as wIt was also nice that he was local company and not a call center that dispatches technicians. I highly recommend him to anyone needing help with locks or keys.