It's a post office…read more This one is clean, spacious, and has some good people working here that actually have a modicum of pleasantry - unlike the usual "hi, what do you want, thanks" monotone rigamarole that has become standard for government businesses (I'm looking at you Orange County Tax Collector's offices). Always seems to be short on forms (certified, signature, etc) but can do some through the self-service machine.

Postal delivery guy stealing and delaying our mail. It's like calling the cops on the cops…read more No wrongdoing They suck and don't pay claims

recently visited the USPS Post Office to pick up a package. As they said they couldn't deliver to…read moremy apartment even though they left the other part of the package in the mail box container. The process was generally smooth, though there was a bit of a wait. The staff were polite and helpful, My package was retrieved without any issues, It's a decent option for postal needs.

Althea was quick, friendly, and professional. She fixed my issue in just a few minutes. Even after…read morehelping a difficult customer before me, she still gave me her full attention. I was really impressed by her great customer service.

Friendly and Smart. We are absolutely blessed to have this…read morepost office. So essential for Winter Park Central District.

The staff members could use some training in customer service. The lady who assisted me was super…read morerude towards me but extremely pleasant towards another customer (who she wasn't even assisting). The other customer was the same race as herself, so it felt a little like reverse racism. Will not be coming back to this location. This is the second time I have been treated poorly. Go to another location.

This particular post office is a little hard to find as it is in a small building on a side street…read morejust off of West Colonial Drive in the Pine Hills section of Orlando, Florida. The parking lot is not large by any means, but again, this is small post office. Ultimately, this post office served its purpose and I was able to get some mail out. Overall, I will give it four stars

The ladies that work there are amazing. She was able to get the best price for me to mail to…read moreanother state. It is a small post office but very convenient. Never crowded. Thank you

The USPS branch in DTO is conveniently located. It has such a classic style to its interior paying…read morehomage to its historic Italian roots. With a little bit of research, I learned that this branch is "a historic landmark designed by Louis Simon in a Northern Italian Palazzo Revival style." It opened in the early 1940s, and its dawns GRAND features, like high ceilings, marble flooring, ornate bronze doors, bronze lock boxes, and many other unique features that brings it its character. It serves as both a post office and a hub for the Catholic Diocese. As it relates to me, it is walkable from my job - so on days when the weather is nice, I opted to walk. When I don't walk, I drive and they have a limited amount of parking but there is parking available on the street and surrounding areas. The wait is usually not too bad - unless you are going during peak hours. The staff is nice and helpful. They usually have everything I am looking for with the exception of some speciality box sizes - which can simply be secured via their website. The price is the price! We already know how hard our US postal workers have to work, so I patron the postal office as much as I possibly can.

This is by far the worst post office location I've experienced. There is a clear lack of customer…read moreservice. If the office is scheduled to open at 7:00 AM, customers should not be left waiting in the lobby for over 10 minutes with no assistance. I was not helped at all, which is extremely frustrating and unacceptable.

December 6th 2025: They have to be prompt like Mrs. Gloria…read more Honest, sincere, do not give reasons or bad attitude or face... there is no improvement for this post office. this might apply to other postal clerk. Gloria is a rolde model in this country in the post office. people should learn from her. She is a great asset to this post office People like Mrs. Gloria makes a true difference -she is a great asset to this Post office. Very sincere, honest, direct.... brings more valuable customers Appreciated Mrs. Gloria & Mrs. Dinner. They care for USPS. Gov. Real friendly. They love the decorations of their work Other worth mentioning is Ms. Dionne Ms.Michelle Ms. Gloria ------------------------------------------------------------------------------------------------------ November 23rd 2023 - Long due - meaning 7 or 9 days passed: Great People like Mrs. Gloria helped really nice , she helps any one for that cost- have a positive attitude, good gestures, caring and ensures she gives the receipt as well thoroughly. Other people worth mentioning are : Ms. Dionne, Ms. Michelle - i am not sure if one of them is retired and i saw another person on the 21st of November 2023 around 4 pm i forgot to take her name. or the next question, we'd like you to think specifically about your experiences and perceptions with your visit to the Post Office. Based on my personal experience, how much i agree that the following describes USPS? Makes me feel like a valued customer Yes i strongly agree on it. What should this Post Office do to improve your satisfaction with the service you received? If people are like this-they are true example for other Post office service personnel at the counter- either you call Service clerk or not they are true example Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademarks: #5030763 & 4837686 "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair" March 21st 2025 Gloria always goes extra mile for the customers...She should be a leader or true example of Postal employee- Really dedicated, quick, sharp and very efficient..her upper management should put a good note for her People like Gloria should be employed in Post office to make a difference in the community. Outstanding customer service by Gloria great value for sending those posts ..using Priority mail Thanks & Best Regards, Respectfully Submitted, Sridhar Rangaswamy ("Sri") US Trademark: #5030763 US Trademark #SN 98620494: "Promise Less/Under Promise and Deliver More" "Excellence is not an act, it is a Habit" "Honesty is the Best Policy"Be Truthful,Honest and Fair" April 17th 2025, April 18th 2025: Thursday and Friday Gloria goes out of the way  or travels extra mile ....in a polite, customer oriented, way..highly dedicated, truly sincere to the job. Rare to find people like her..She is a great asset to USPS ..she is a true example for an USPS employee. her manager Sam who is new to the post office not to the USPS world, he is willing to help, whenever i go there Please ensure to pass this to the Upper management or Highest Post Master General for their good work, authentic, honesty, principled work to improvePeople like Gloria should be set as an example or a mentor to the other people who are moving to the USPS postal clerk position

After moving from NYC, I can be scared to go to Post Offices. Back home, they were usually outright…read moremean, rude and condescending. This Post Office has changed my world. The woman working behind the desk was really kind, and when our transition was done, she said "hold on, I have something for him" (talking about my youngest son). She came back out with a cute butterfly on the end of a small stick. It was so sweet that she would go out of her way to get something for my son. I obviously can't guarantee she'll always have these butterflies, but these are nice people here.

Always courteous and helpful. Would recommend this post office over others I've been to.read more

This post office is nearest me so it's usually where I go. It has super inconvenient hours (don't…read moreall government entities?) but the community I live in doesn't have a package drop, only a mail slot for letters. Because of this, I often come here with a backlog of packages that need to go out. The staff is seemingly spread thin so they maintain a blase attitude most of the time. The facility itself is super dark and outdated. They carry new packaging and stamps though, so it gets the job done.

Every time I come to this post office the service is absolutely terrible, the employees are…read moremiserable and unwilling to help. God forbid you have to ask a question about anything, unacceptable attitude every single time. Makes sense why they got such terrible reviews

If I could leave zero stars I would…read more No one answers the phone. Delivery drivers return packages to senders because they don't want to do their job. Packages gone missing. Service requests submitted for no reason because issues are never resolved. A waste of a facility. This place is the WORST.