I was locked out, but my realtor showed up since I had a lock box with the spare key I had called…read moreback to cancel. Technician showed up and still charge me $50 when I did not have a signed contract and last I recall a verbal agreement is not a contract That holds up in court. Total BS

I only gave five stars because that's all it would let me give I would give it 10 or 15 if I could…read more This company is amazing. I would not call anybody and I did call off the Internet and it turned into a total nightmare. I got in a fight with one of the guys he was not a locksmith. He was a door handle changer. I think the art of locksmith is probably dying like everything else nothings in art anymore. They just want to change change change and charge charge charge . So it's your fault if you don't call VICS keys!!!!! I would not call anybody else the service was outstanding the price was even more outstanding. I was in sticker shock. I couldn't believe it. I asked her to put more on the bill if she could, but she couldn't. I almost felt guilty at the price so if you need a locksmith a true locksmith, this is who you need to call call nobody else trust me .

Great experience the day I needed their help. Natasha answered the phone and they arrived so…read morequickly. Rory was awesome. Friendly and fast service. Lost power and could not get into garage that is not connected to my house. I was not aware the door they keyed for me would not lock and was only for emergency use. Their weekend phone people are not very kind. Would call again whenever I need a locksmith as there are so many scams out there.

They did the job quick, at a great price! I would use them again or recommend them to anyone.read more

Nice, clean showroom. Great selection of keys including the odds and ends you cannot find anywhere…read moreelse. Yes, you will pay more than you would in the kiosk at Wally World but there are several things they can do here that cannot be done in a kiosk. Bent / broken keys - they can usually cut them. They still have the old machines that allow the tech to apply his craft and cut broken or bent keys. The big boxes cannot do that. Re-keying - They do this. It's a nominal fee but they will do it and do it right. Odd keys - They have them and they cut them without any issues. The round, barrel keys, etc, that the big boxes don't have are in stock here. These guys are good to deal with. I've had several odd ball keys cut here and watched their service with other folks as well. They save you money and try and repair what you have before trying to sell you brand new. Need keys and locks? This is your shop.

Excellent service, all the keys worked just like the original. It's east to see their business as…read morethe logo is quite big.

Came out to unlock my car even though the shift was over, didn't overcharge like most places,…read morehelped me get an extra key fob over the following week or two, at cost, for my car that was only $50 I was really happy, they took apart my car door lock to see if it was broken and didn't charge me for that either

ASSET TO COMMUNITY - Our son had the opportunity of getting locked out of his car for the first…read moretime. It was a little unique because he locked his keys, phone, and jacket in the trunk in the middle of a snowstorm. We got stood up by another locksmith (not to be named), and 2 hours went by. When we called 801-393-3306 ***ACTION LOCKSMITH*** answered to call to help - they were very kind and listened to a parent's concern to help our son get into his car. In a part of town at a construction site, it presented an excellent chance to be broken into. They jumped at the opportunity to help us out, and we were very thankful for their quick, professional assistance. AFFORDABLE SERVICE!!

Impressed with this place! Brought in a rare-keyed safe, and they swiftly handled it with a…read morefriendly touch. Their service is not only fast but reasonably priced. Highly recommend! I've become a regular and will keep coming back.

Devin was AMAZING & made me the correct house keys, even though I was unsure which was which!!…read moreGreat location, clean, friendly, fast service. Highly recommend!

Parsons has excellent service and knowledgeable staff. I was locked out of my car and they came and…read morehelped me get back in. They were also able to make me a spare key in their mobile locksmith van. It was perfect. Nathan was the locksmith that came and he was very kind. He introduced himself right off the bat and was very professional. It did take them a while to get to me, but that was due some delays elsewhere. I'm sure that varies depending on the day and the client volume. Hopefully I don't get locked out again, but if I do, I'll be calling Parsons!

He charged me $300 for a fob that Mac's would have done for $100. They are a mobile service so they…read morehave little overhead. They were recommended by GP auto and said they would give me a discount if I mentioned that. The guy didn't know anything about that but gave me a $20 discount from $320.

I had my key snap off in my dead bolt to my house at literally 6am on a Saturday morning, locking…read moremy purse and phone inside. Luckily, I had my tablet and was able to search for a locksmith and I am VERY grateful that it was Salt Lake Jake's that came up. I was able to email him, and he actually emailed back in less than an hour, understood that was my only communication, and let me know his timetable of arrival. Once he arrived, he was very reassuring, as I am a mobile, but physically disabled person, and explained everything he was going to do. Including extracting the broken end of my key and creating a new one from the broken pieces. He then went beyond and oiled the locks on both my house and garage doors, as they were quite hard to unlock. Especially the garage. It's incredible how easy they unbolt now. Plus, he explained how the narrow part of the key helped weaken it, too. He definitely has a forever customer, now! And I certainly plan on spreading word of mouth!

I was visiting family in Utah and we got locked out of our Airbnb. The host called this company to…read morehelp, but the whole experience was a mess from start to finish. They told us they'd be there in 15-20 minutes, which sounded fine. Almost 2 hours later, they finally show up. When the locksmith arrived, he was condescending and rude, like we were the problem for needing help in the first place. After waiting that long, the last thing we needed was attitude. Definitely not a company I'd call again or recommend to anyone visiting the area.