They have a great selection on lots of stuff for the outdoors including camping, hiking, skiing…read moreetc. I always enjoy a stop here when walking downtown Saratoga.

The salesman we worked with was knowledgable and helpful. I as hesitant and he encouraged me to…read moretry the product because it could be returned if it didn't work. "Just keep the packaging." The manager refused and was particularly nasty. We are regular customers and are disappointed that one nasty manager could turn us off to a store . Never again!! Buyer Beware of policies and if a product does not work !!!!

I stopped in for the first time a few weeks ago. I wanted to see what the hype was with the Hokas…read moreand the Onclouds as I only wore Adidas. I was greeted by Jamie who is just the BEST! She is so bubbly and patient and knows her shiz about the difference of every shoe in the store! After trying on soooo many pairs.. I found the one ! They didn't have the color I wanted so she ordered it and they were there in a few days. Now I see what the hype is about .. I'm a Hoka girl now and a new and soon to be repeat customer!! Thank you Jamie and I Run Local !

Very disappointing experience. I purchased a pair of shoes through this seller's eBay store and…read moreimmediately contacted them after receiving the shoes because they had a defect. I was told the purchase was nonrefundable and that I needed to deal directly with the manufacturer. I contacted the manufacturer, but they needed information about the seller in order to help with an exchange. I went back to the seller several times, but they became unresponsive and would not provide the information I needed. I ultimately had to get rid of the shoes and take a $150 loss. I understand the eBay store and their physical store may technically be separate businesses, but from a customer's perspective, they represent the same company. Unfortunately, I was left with a defective product, no meaningful assistance, and a $150 loss. I would not purchase from this business again.

So very satisfied with Saratoga Saddlery. Products are great. I have a couple of cowboy hats…read more One hat lost it's shape after a couple of years.... probably because I collapse it and store it in a motorcycle saddlebag when on rides. I took a photo of it and sent the photo to customer service. Within a week I had a new hat! Fantastic. For the record, I no longer store my hat in a saddlebag. I highly recommend Saratoga Saddlery and look forward to buying more products as time progresses. Get many compliments wearing my hats. Quality product that last in wind, rain, sun and cold. Have been in Florida, Colorado and States between wearing my hats. Truthfully, I wear these hats every single day. Love them. Did I mention how great Customer Service is? Hope this help you make a great, long-term decision.

The best customer service. Both Sarah and Savannah excel at genuine kindness helping my husband…read morechoose just the right gift for me. The boutique has a lovely selection of unique items, especially boots.

Cute store offering a variety of brands you may find in Anthropologie but at full price. It's the…read morekind of place you visit when you're just in the mood to shop with no particular intention. There is a sale room in the back with a mix of current and past season items discounted up to 50%. I have been vacationing in Saratoga for over 25 years and it is hands down one of my favorite upstate NY towns. I truly enjoy shopping on Broadway and usually meet friendly and engaging staff/owners. Sadly, this store is an outlier. Try as I might to give them a chance, they just keep on disappointing. On this occasion, a decidedly unfriendly middle aged sales woman went out of her way to be unwelcoming and literally made an effort to avoid me. Since I can get Anthropologie brands at an actual Anthropologie and I prefer shopping where I feel welcomed, I left.

This place is unreasonable and the store clerks are rude and aggressive. They have a chip on their…read moreshoulder and treat shoppers as if they are lesser than them. There are plenty of nicer, more welcoming places to shop on Broadway and I recommend avoiding this place. The selection isn't really that good.

Always great customer service and what I am looking for is always in stock. The store is clean and…read moreorganized.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

Honestly pricing and general variety seemed great, but actual inventory was pretty limited, and…read morealmost no associates were working, so it was hard to find someone to ask for additional sizes. I was on the hunt for ankle boots and thankfully found four different pairs I could try on out of the nearly dozen they had on display. Sadly none of them wowed me enough - they were all pretty basic color/style and not comfortable enough to buy in the same shades I already owned. It seems like sneakers are really where they have the best variety here; everything else is rather limited.

My mom has a difficult time finding shoes she can wear, so we hoped that the size of this store and…read moreits inventory would have a few in her size. Fortunately they did, but it wasn't that many, and they were out of a lot of the more common sizes for some shoes. For its size and inventory, it felt really empty. There were roughly as many customers as employees this afternoon (4 of each). Each employee was working in one corner of the store, leaving the register empty a lot of the time. We stood at the register for quite a while before I finally decided to approach one of them to ask them to check us out. There was a reasonable inventory of men's shoes too, roughly 40% of the space was devoted to that. I'd say if you're willing to look around, there's a decent chance you'll find something of interest, but prepare to spend some time looking and possibly waiting to be checked out.

Love, love The Pink Paddock! Always a stop during our annual trip to Saratoga. The ladies are…read morelovely that work there and always there to help. great selection of Lily and Vineyard Vines and a few other collections. Myself and my daughter always look forward to stopping in and checking out this season's styles. Pricey but beautiful. Excellent quality. Do have some sale items!

wonderful experience trying to find my mother of the bride dress. I live out of state ordered it…read moreonline and never have been stopped here before I took a gamble as the Lilly Pulitzer dress I wanted was sold out in all the stores. A couple days after ordering it I did have a question about it so I called. She was amazing. She told me when she went to ship my dress there was actually a stain on it and that she called around to other stores until she found it. A lot of places wouldn't do that. They would just call and cancel your order. This was above and beyond for customer service.

Encounter is one of the many small boutiques on the main broadway strip of Saratoga Springs. It…read morefeatures some popular designers, some lesser known designers, and some local designers. Since I usually shop in Beverly Hills, I would not consider this boutique "high end" ie you won't be finding Chanel and Louboutin here. But it is definitely "higher end" than a fair amount of boutiques in Saratoga. Some designers they feature are: Alice + Olivia DVF Vince Citizens of Humanity Rachel Zoe Gold Hawk William Rast Elizabeth & James Michael Lauren Gentlefawn Art of Henri Alkemie MiH Left on Houston What I love: Local designer goods--unique, one of a kind, made from the heart. I also love the hats. The hats for racing season are outrageous and so fun to look at and try on! What I like: the quality of the clothing here is pretty good. They also have bathroom they allow patrons to use, thank god! The bathroom is standard and clean. Service: I only met two women who work here. One is the owner, she is very helpful, knowledgable, and efficient.... although she is not the warmest of people. The other woman is very sweet. Prices: prices are reasonable for the brands they are carrying. Overall would I come back? Perhaps, if the atmosphere would be a little more warm and welcoming.

Stopped in during a weekend in Saratoga. Erin was very engaging and helpful. Great mix of brands…read moreand styles. Came away with several fun pieces. I like that they have some known names as well as some local designers. They offered to order other sizes and ship to me so I could decide on what to keep. Called back today to have them ship a pair of earrings that I loved, but didn't buy initially. Thanks Encounter!

For the first time since the pandemic, there are more occupied than empty storefronts in the Wilton…read moreMall. There's a new place in the food court (Salty Dogs) and a second looks about to open up. Dick's, Healthy Living, JC Penney and Homework seem to be doing good business. And--important--the mall is clean and well maintained. There are even live plants in the public spaces. Still, the glory days of the mall (and malls in general) seem to be over. Bon Ton, the movie theater and Sears are gone for good. But Wilton Mall seems to be holding on. Maybe it's not a bad idea to turn the former Bon Ton area into an apartment complex, a controversial proposal. We could be like underground Montreal, living our lives out in the harsh winter without ever venturing outside. I come here to get my steps in when the weather keeps me from walking outside. Two circuits will do you nicely, and just one will give you some healthful exercise. Just watch out for the ubiquitous skinny guy on the posters who reminds us that mall going used to be a madcap social experience. Update: Yelp seems not to want to show my picture of the skinny on posters. Not sure why this is controversial. Walk the mall and see for yourself.

Nice big mall with no one in it!! I went for a few things from home goods and then stopped in…read moreDicks sporting good. Had a good experience