Amazing, attentive service, dedicated design team and excellent experience throughout! I met Sam via the instant chat while searching for a logo design firm. He is extremely personable and walked me through the process, giving me options and being upfront about what I need vs don't, from the start. His team got to work right away and took all of my critical feedback to create the perfect logo for my business! Thank you for working with a very small business to design something perfectly suited to my needs and wants! Great job!! read more

It was such a pleasure working with Sam he was my project manager, he was very understanding and worked with me all the way, his customer service is out of this world, Sam alone with Robert made a great team, they always got back with me within a reasonable time. They stayed in contact. I will ask for Sam and Robert again. My logo is awesome my website is beautiful. Thank You LogoOrbit read more

Absolutely terrible. I provided a design, just wanted it cleaned up and made into a vector for high res reproduction. The redesign is absolutely horrible!!! The original I sent them is better. I wasted my money and will be fighting for a refund!!! read more

Save your money, go some where else. You can buy clip art online. Also, I have to reiterate what I want over and over again. I mean it is basic, add wording in cursive, make 2 backgrounds one in black and and one in white; very basic. I received the same logos back with no changes. read more

It's beeen 4 months and still nothing. I do not recommend this company at all. They only respond to my questions but never have

Hello, I am writing this review which I very seldom do so. Well I paid the money and provided a logo for use on project . Platinum plan almost 400 .00 dollars was told 24 to 48 hours been 10 days 5 emails and no response from anyone. Next call to the better business bureau to tell them how this company takes advantage of disable veteran owned companies. Not happy at all going to request refund. Miss the date for the items needed no point now .. would not recommend doing business with these folks . Thanks for nothing read more

Do not use this company! They are scammers and will not complete your website redesigns.

Save your money! This business is horrific, slow, they promise you 100% guaranteed, 100% moneyback if not satisfied! ALL LIES! I have the email stating what I would get with my website they were going to build for me, it took weeks for them to get the front page done, way behind schedule, I told them I'm done, that was over 6 weeks ago, still no refund, $350.00. They are smooth talking operators, they ripped me off! Stay away and go to a reparable company, these guys have no clue! read more

Usually I don't write bad reviews, but I am for this business. If I had taken the time back I would not come to them. All I wanted to do was a logo. They took so long and we're promising getting the logo by Friday and nothing, I had to contact them couple more times and they promised by the end of the day and it was Monday already, and nothing again. Had to ask again and asked to hey a refund and that's when they send the logo. And when I asked to change the color they said $69 more. They were more interested in selling/advertising their website. They are expensive and don't do their work as they promise, There are other companies that are cheaper and that care more about their customers. read more

Absolutely and totally disappointed. I was refused a full refund which was promised to me if I was not happy. It's been six months and I still have no website and no refund. I do not recommend this company at all. They even hung up on me several times when they realized it was me calling trying to speak to someone about my refund. read more

I requested a simple digital DL logo. I even sent a crude painting I did, stating I wanted something similar to that and had the language included. I was sent card stock, as I could have easily downloaded it online. The language was wrong as well. I called several times and got one answered the phone, which sounded like someone's home with a TV or Radio playing in the background. Whoever I spoke with was more interested in my business location, website, address, and phone number than in discussing the design of the logo. I finally told this guy that it had nothing to do with the logo, and I could not understand why he was asking about my business. Finally, I told him I was no longer interested and refund my money as the website stated that if the customer was unsatisfied, the fee would be refunded. I NEVER received my logo and am currently disputing the 98.00 fee with Chase. DO NOT USE THIS SO COMPANY. Broken English, poor business practices, etc... read more

This company sucks!!!! Tech savvy I'm not and with about 30 min worth of searching and 29 dollars I got exactly what I was looking for. Glad I didn't bite on the instant up sell buy the sales guy on the phone. Save your $$$ and go elsewhere. read more

I don't know where to begin with this company. We hired Logo orbit as a package deal to complete our website, business cards, some other items upfront. The website team took months to complete the work for starters. Everything was very unprofessional, wording was incorrect, half my website was either in German or Pakistani language for some reason. They continuedly harassed me in regards to paying more money. I had to pay for the domain, then I had to pay for the hosting service, then I had to pay for the email service (which a year later my emails still don't work). I paid an extra $500 for a Logo animation that I cant use. They refuse to rework the site they did incorrectly, they still have not done my business cards, the emails still don't work etc. etc. The real kicker is i paid over $1300 extra for an seo package. This supposedly would help my website rank in google and they were going to do all these things and help me for 6 months with analytics etc. etc. total bogus! Now i am basically at there mercy to transfer the domain (that i paid for) to my name so I can have the entire thing redone. Edwards and Robert were unprofessional, impatient, lied at every turn to escape reasonability etc. I have over 10 months of emails, text messages, pictures, screenshots etc so if they want to claim this review is not accurate i have everything documented to suggest otherwise. At this point they have not transferred my domain and this review will remain this way until they make things right. THEY ARE SCAM ARTIST BASED ON MY EXPEREINCE. RUN RUN RUN RUN RUN!!!!! Kyle Bobbitt LLC 984-500-6537 read more

My wife realized that this company is a big scam! Once she realized they didn't ask the appropriate questions and only focused on payment, she decided to not work with them. Saw numerous reviews after the fact which confirmed our suspicion. read more

Worst company I have ever dealt with after owning multiple businesses for 20+ years. They never came through with the website, Facebook page, business letter head, business card designs that they were supposed to, and AFTER 6 months, I gave up and lost the money I gave them. They will not complete work, and they will have tons of excuses on why they miss deadlines read more

Do yourself a favor and get a designer from Fiverr for your logo and website needs. These guys have harassed me ever since I initially hired their company. They give terrible quality work and the text me in the middle of the night around midnight(eastern time) all the time! These guys are a nightmare! read more

Less than exciting logos. I asked to receive the finished product again and my request is ignored. Always trying to upsell.

I don't do a lot of reviews, but I thought LogoOrbit earned one from me... I was starting a new company and realize image is everything. Besides having a great price, I dealt with Jack, who was always there to answer and help with anything. He was always asking for feedback, and taking my requests and working them into the design. He worked it till I received the perfect custom logo. The speed of turnaround was only delayed by myself... very very fast and professional company. I will be having them design another "matching" logo for another company... I highly recommend logo orbit and Jack. Thanks for fantastic start to my company!!!! read more

They keep upselling, then when you agree, they pull a bait and switch. You are confused, there is confusion on your end" and for the big finish "Apologies if there was any confusion took place. As a gesture of goodwill I can provide you straight 65% discount". The time frame for delivery that they set was not met because, you guessed it "Just because you had a confusion that is why we didn't send you the final files", "Also, let me know if you want to avail a massive discount of flat 65%". In my opinion, do not trust or use this company. read more

Just. don't. do. it. Ugg. so so so much work to get a simple logo done for an event. This group is good if you want a very elementary uncreative logo done and you aren't in a hurry. They attention to detail in what I asked for was not good. Colors not what I specified - etc. I was not impressed. read more

The folks of Logo Orbit and logoorbit.com are doing business under many different fictitious names. I highly doubt that they are a U.S.-based company. I found them from a $199 ad on the top of a Google search page. The company name was Full Stop Branding. The chat agent said they are a California LLC under that name and his name was Matthew Addison, both lies. Then, he sent a W9 under a different company name. When I told them I preferred to use PayPal rather than a credit card, they said there was technical difficulties doing that - LOL! I asked for their PayPal email and that is how I discovered the link to logo orbit and all these reviews from dissatisfied customers. I dodged a bullet! Beware! read more

I cannot speak of their actual production of logos but I had a real issue with the sales person and their super aggressive nature. I looked on Google for logo design and trademark service and found Logo orbit, I logged onto their site and was connected immediately to one their chat links. I was asked the basic questions as to what I was looking for and then given the differing price packages. At that point I was asked which price point and how would I like to pay. Excuse me? Give me some time to review the price packages and do the research! I told "Daniel Lucas" I would look over all the options and contact them should I be interesting. Fast forward 2 days and Daniel reached me via phone text and pressures me again while asking what my decision was. This point I told him I'm no longer interested in their services at which point he asked me why. I told him it was his aggressive and eager nature that was a turn off. he responded to me by telling me I said I would be ready by today with my decision, which is something I never said at any point! I blocked his number but figured I'd reach the company through a review board which I hardly ever do. Once again, I cannot speak on behalf on their designs because I never made it that far and I'm glad I didn't! Please hire people who genuinely care for the potential client and not a wolf who is eager to make a sale! read more

I needed a banner design with deadline approaching. The company and project manager stated the turnaround time is 24-48 working hours. I, like I believe most people, took that to mean that I will have reply in 1-2 days. Actually, it means 3 to 6 eight hour days, not including the weekends, which is hardly a rapid turnaround. Using 24-48 hours as a bait is very deceptive and dishonest. Banner design was not completed by deadline, and there were up to 3 day delay to revise the banner with minor changes that would take 15 min. They promise money back guarantee, but when I attempted to get a refund for $139 I have paid them for banner design, I was refused, by two individuals who both had an Indian or Pakistani accents. That made me wonder how many services are outsourced there, where people work around the clock. I am out of $139 and ended up designing my own banner in a couple of hours with no previous experience. So, if you use their services beware that it takes them 3-6 days, not including the weekend, to do a 2 hr job, or less, with their experience and software. Money back guarantee comes with obscure policies used to deny refund. Their designs were very good, just the turnaround is deceptive read more

Horrible customer service! Was told I get revisions after my logo was created. I had a few things I didn't like after the creation of my logo and I informed Brian from Logo Orbit via text message. I was completely ignored and never got a response. It has been a full week now and still no response. read more

Love them! They created a great logo same day that was spot on to what I invisioned. Great designers great customer service just hands-down a great experience. Definitely gonna use her services again and highly recommend. read more

Do NOT do it!! I have never posted a bad review in my life. I truly hope this saves someone from making the same mistake we did. The logos we purchased were decent. The 2 website PREMIUM packages we purchased are a nightmare and are still not complete. We have done most of the work ourselves and we are not getting anywhere after months of back and forth and thousands of wasted dollars! Sam Marcus is a liar and a scam artist. "Robert" is not actually one person. They can not even fit photos to a space, use proper English on the page or get our industry/business information right after we provided it multiple times! I wish I could post the photos with this review of what my "premium website" looks like. It is appalling. My teenager could have done a better job! They definitely earned their F from the BBB. read more

no thought put into designs. they tell you there's a money back guarantee but there's not. horrible customer service, horrible service, period. read more

I wish I had seen the other reviews before I went with this company. While I eventually did get a logo and website which I'm for the most part happy about. Side note I pretty well designed my own logo and they sent it back in a format that I could use. But still, they kept sending me logos at a size of 12kb (very poor quality). This went on for ages. Logo's that looked like amateurs did. The struggle to get things done was ridiculous. From not proofreading their work, and being so eager to go live with my website when the time came. I conceded and said yes to only find many buttons didn't work and came back with no data. It has been over a week now and still, they have not fixed the issue. I suspect it is one guy working out of his basement. Has good marketing skills, but has taken on too much work and has outsourced to Fiver or Upworks to get 'your' jobs done. I do not recommend this company, or tread cautiously. read more

Apparently doing business as Logo Orbit, The Design Orbit and Web Majestick, et al. I needed a cheap starter website package, but decided to purchase the Wordpress package at 2.5x more money so I could make changes myself. Big mistake! After delivery, I was told that I could not have access. -The package promised a Content Management System. At completion I was told that is $900 extra. -I asked for the site to be uploaded to my host: they said they don't know how to use my host. Pay $600 for their host. - The package included 8 stock images and 5 banners: not deliered. -The package promised 72 hours turn around time: not true. I waited three months with 2 account reps and the site was still not complete. I asked for corrections and was told it is $600 extra for corrections. -Package included "100% Unique Design Guarantee": but delivered a template. -Package included "100% Satisfaction Guarantee", but they did not stand behind it. Package included "Money Back Guarantee", but they do not guarantee. After months of no resolution, the company re-charged me under a different company name. read more

They made me a logo that I like. It took them a month to complete and they tried to sell me tons of other stuff along the way. At times it was painful. I did not feel that they really cared about my design, as I received very small revisions (like one color change) in 1-3 days, but we eventually got there. read more

Awful and a scam. Do NOT use. On January 8th, 2020, I reached out to Logoorb via their "chat with us" to inquire about a logo I needed for my company. I explained to them I was on a time limit for this. They told me their process was for a "specialist" in my industry (financing and banking) to reach out to me and to ask about the design I was looking for. However; for them to even call me back I had to make the payment of $300.00. Although I was skeptical about this, in my desperate need I made the payment of $305.00. They told me I was to receive a call within 45 minutes. Three hours later ad still no phone call back, I called them again. I told them I was to receive a phone call and never did. After a bit of back and forth, I told them this was ridiculous and to just refund my money. As soon as I asked for a refund, they put me on hold. The "designer Steve" who spoke very little English came to the phone and told me he was their financial industry designer. Giving him the benefit of the doubt, I told him exactly what I was looking for. The design I sent to him was sent via sticky note which is one of the things they sent to you. I explained exactly what I wanted and then said I needed it the next day. Day 2 came and I still received nothing from them so I reached back out to them on the cell phone number they gave me. While I was placed on hold for about 5 minutes, I received the email with the proofs they sent. When I opened the email I was absolutely angry. These people quickly took designs off the internet (they were quite literally the same exact logo's used by, credit karma and other companies) re-branded them and sent them to me. I told them I did not have time for this. Not only did they copy other companies logo's, but what they sent me was NOTHING as what I requested. Colors were bright orange, green, and bright yellow. My colors on the site are not even close to this. After a yelling match, he told me they would redo the logo and promised it to me the following day. Very long story short, the following day they quite literally sent me the exact same logo's from the day before. When I called them and told them to refund my money, Alex (rep from this logoorb told me they would refund my money. I asked them for proof of this and they refused to put it in writing. Which is why I am disputing it through you. I never used the logo, nor did they even supply me with what I requested. I could have gone online for free and copied a logo for free too. Also, please look at the reviews online about them. They have 1 good review out of 400+. They also have several hundred complaints on the BBB because of their practices. read more

DON'T DO IT! SAVE YOUR MONEY AND YOUR TIME. I signed up for a $35 logo design special. Seemed like a great deal, and I got a phone call super quick. Gave James (the "Sr. Project Manager") my information on what I was looking for in a logo. The logo was super basic but I was happy with it for the $35. At this point I did not have the final design. He called me and then proceeds to tell me that to use their logo I either have to trademark or copyright their logo. Trademark will be $600, copyrighting $400. I am a new business owner and I felt a little backed into a corner because I really needed the design for my website to get it up and running. So I verbally agreed, I never signed anything. The more I thought about it and then researched I realized that was not true. So I sent an email cancelling my order, telling him that I would not be using the design, and that I rescinded my permission to charge my card for the copyrighting process. Again this is all before I had final logo designs that could have been used. He completly ignored that email and sent me the final designs. Then tells me in a sperate email that he understood and someone would contact me in 24 hours. No one ever contacted me. Then Monday a charge came through on my account for the $35 and the $441 from Logo Oribit. So I emailed him, no response. Called, and I got his "assistant" which told me I would get a call to get this resolved in 24-48 hours. No call, so I email him again. I just got an email from another "Sr. Project Manager" named Aiden that says that James is now on a three month vacation and he will be handeling my account. Aiden will not repond to my calls or emails now either. I will be contacting my bank on Monday and reporting this as fraud because that is all this buiness is , a bunch of scammers. I know that $441 is not a lot to some people but to a business that just got up and running that is a lot, worst experience I have ever had with a company. Wish I would have read the reviews before I did this, guess I learned something from this experience. read more

I needed a logo designer who could deliver within 48 hours and logo orbit did just that. So impressed with their work as I love my logo design they made me and their customer representative, Alex, was very friendly and was able to answer all of my questions. The pricing was worth it for the great, quick service and work they do. Did not disappoint! Highly recommend. read more

these ravenous telemarketers dont have any experience, dont speak english, dont do care about your instructions. do not waste time or money. these people took a month and couldnt design a logo that was already designed sketched and only needed to be converted to digital. again these are NOT GRAPHIC DESIGNERS!!! read more

Can't express how disappointed I am with this company. They will take your money, deliver designs that you could easily do yourself if you spent 5 minutes on it and despite their money back guarantee - you will receive nothing. I chose their premium category and can't believe what I got. DO NOT BE FOOLED. They are grossly incompetent and impossible to reach for customer service. I can't stress enough how I wish I never wasted my money here. Do yourself a favor and look elsewhere. read more

AVOID AT ALL COSTS! - Well I didn't do my due diligence and read these reviews. I purchased a logo design from this company and the whole process was probably the worst experience I've ever had with any company. The "Project Manager" Sam Marcus text me and introduced himself. He asked for my social media page so he could "get a feel for my company". He then proceeded to ask if I was handling the social media page myself because it "looked very unprofessional". My jaw dropped. I asked to be transferred to someone else as I didn't want to work with him anymore. I asked for a supervisor as well. Both requests were ignored. At this point they had sent the initial designs. 5 of them were awful, nothing like I asked for. 1 had potential. I sent them 4 revision requests. 2 were fixed. It's took 4 attempts for them to get 3/4 revisions completed. The 4th one they just kept ignoring. I thought about asking for my money back but it was honestly not worth the hassle. I took the initial logo and will use it as a cheap shirt for my store. This company is a joke. AVOID AT ALL COSTS. read more

We were extremely pleased with Logo Orbit. Responsive, on time delivery, and the design exceeded our expectations. I would hate to downplay the quality of the product by saying that the value was great for the price. Their pricing is extremely reasonable and the quality excellent. If you know what you're looking for they will be able to translate your idea into the logo you imagined. I highly recommend them. read more

If I can give 0 star, I will give 0. Their quality is really bad. It looks like they don't do any testing before delivering, for example, they designed my wife's website and it shows mess when the browser is not full screen! When they designed, even if we gave them some simple changes in text, they said it is not possible or difficult for many cases. We are really disappointed! read more

Would give a zero if I could because they gave me zero. $159 for nothing. This is likely a scam/fraud. Thankfully, I paid via Paypal. Stay away from this one. read more

AWFUL - stock images, nothing creative, slow. Waste of money.