Without question, Gaston Family Practice has redefined exceptional healthcare. The physicians and…read morestaff are solely focused on the best outcome for the patient. The ability to get same-day appointments, having an on-call physician who you actually know available 24/7, visits that are relaxed and not rushed, and a genuine concern for whole-body health makes Gaston Family Practice the only choice for our medical needs.

From the owner: We are a personalized family practice group. We take the time that patients deserve to give them…read morethe care they need. We are the new way of medicine for our community.

This is my dermatologist office until I find a new one! Since second week of February I've been…read morewriting on patient portal, Klara! Extremely poor platform, but what is even more frustrating is the extremely poor response from staff. I had to ask for a supervisor before I got a response. Now, ghosting again! I love my doctor, but this office is the poorest excuse for healthcare that I have ever experienced. My office experience was totally fine, but since then it has been utterly zero, pathetic at best. Parking is ample, as well as handicap spots. Located in an easily found area. It's really the patient portal and patient follow up!

Interesting - no response from the clinic…read more.. What could improve? How about a proper diagnosis and a treatment to remedy the problem? Multiple ointments did nothing to help either the plaques or the itching. Obviously this clinician wasn't aware of the treatments available to prescribe to treat whatever I had. So I finally went elsewhere to find a Physician who was.

My husband was placed in your facility in January. His experience was extremely distressing and did…read morenot meet his needs. Despite his counselor's recommendation for direct counseling, he was subjected to unnecessary procedures and asked to strip in front of female staff with no male assistance option. Billing was also misrepresented: we were quoted one price at admission but received a higher invoice from Freedom without prior notice. We filed a grievance with Pyramid and a complaint with NCDHHS, but received no satisfactory resolution. Based on this experience, we strongly discourage anyone from using Pyramid Healthcare services.

Freedom detox is a great place to go I would recommend it to anyone. I had a family member go and…read morethey loved it.

dr. Victoria Alexander with the kindest most patient provider I've ever seen. Her bedside manner…read morewas impeccable, and all my questions were answered.!

Attempting to have a place on my daughters neck taken care of. Front desk staff is cold and…read moreincompetent. Just hands you paperwork and does not greet you. We have now been 3 times. First appointment was for less than 10 minutes and were asked to do antibiotics, again. Her GP already tried this before referring out to here. Second visit, again no more than 10 minutes for him to say she needs minor surgery. On the second visit the office hounded me to reschedule calling the Friday before, the morning of and then about noon with her appointment at 345. They booked her visit during "procedure" time. We were told to make appointment for the procedure on the second visit and did for today 2/10. When arriving this morning we were told it was actually for tomorrow 2/11. This is after I called to confirm and got the automated message confirming 2/10. The front desk staff needs training in customer service badly. When leaving the on the second visit I had to tell them about the procedure scheduling. She argued with my daughter this morning that she booked it for 2/11 and that we got it wrong. We are done with this place. Two visits, no results. Nothing more than any walk in clinic could do.

Twana Crawford I been going to first care for a while and I love it. The staff is nice and the…read moreplace is clean. I will not be changing medical offices no time soon

From the owner: Welcome to First Care Medical Clinic First Care Medical…read moreClinic is a comprehensive, walk-in or by-appointment family care and urgent care medical center, with five North Carolina locations in Monroe, Albemarle, Gastonia, and two offices in Charlotte, as well as a clinic in Rock Hill, South Carolina. Benedict Okwara, MD, opened the first location in 1994 after his experience working in a hospital emergency room convinced him that a well-equipped outpatient clinic could provide patients with better outcomes at less cost. In the more than 20 years since, First Care Medical Clinic has grown to six locations which accommodate 35,000 patient visits per year. At First Care Medical Clinic, women, men, and children of all ages, genders, and backgrounds get the individualized care they need and deserve. The highly-skilled, experienced, and compassionate physicians, physician assistants, nurse practitioners, and staff are dedicated to making every patient who walks through the door feel comfortable, understood, and well-attended. Each clinic provides a comprehensive range of services, including pediatric care, primary care, and women's health care. Patients can come to First Care Medical Clinic for everything from annual physical exams and immunizations to allergy and asthma treatment to behavioral health services...

I downgraded after another cancelation. The doctors are five star. The practice and the…read morecommunication and ability to get in are in dire need of improvement. My cardiologist told me I needed an ultrasound. Took three weeks to get an appt. The day of the ultrasound I was called and told I would have to reschedule as the tech " had to go home". The whole practice imaging hinges on one person? Re-scheduled another three weeks out! Guess I didn't really need it after all, eh? Not good.

They were very professional, thorough, and quick. Great nurse and Physicians Assistant.read more

This urgent care was okay. I liked the service they provided. The doctor and nurse were really…read morenice. I didn't have to wait that long but there were 3 people in front of me and it was a first come first serve waiting line. I was treated well and I thought that the tests I took were better than a previous urgent care I went to. The office is pretty big and I would recommend this place to anyone who needs an urgent care.