i went on yelp to look to change my pool to salt water. The Pool Doctor came with the best quote. i…read moredid however had a another company come out cause of its name and the customer service was horrible I can go on but i will post that on there page. When The Pool Doctor came out they better explain things. save me money, things i did not need when they could of charge me for it. They did not try to upsell me on stuff i didn't need. If you are changing your pool to salt i highly recommend these guys. They are fast and fair and willing to take time to explain things to you. High Five to Kramer.

Cool kid but shitty service. Did the job but wasn't good enough. He needs more knowledge of pool…read moreservice. He serviced my pool for 3 weeks (once a week service) and by the 3rd day the pool is turning black again. He suggested an acid wash. Drain the pool and acid wash. Asked him how much? Then off the top of his head he say $800. I'm like WTF! who the fuck makes $800 in one day. So hired another pool company and now my pool is cherry! Stays clear and blue.

I needed a quote for a new Vinyl liner for my in-ground pool. Unfortunately they couldn't work with…read moreme, they are booked too far out, so I can't review any work. I can however say they communicated promptly, professionally and friendly, showing consideration for my time which is greatly appreciated.

Had a guy come out to give me an estimate for future work. Two weeks later still waiting for the…read moreproposal. You can't be that busy. Don't worry, I won't be giving you my business in the future. Waste of time.

Still waiting for a quote. It has been almost two weeks. If not interested he should just say so…read more Communication needs to improve.

I shared my experience with Neptune pools in my first review. Marcelo, the owner replied and…read moreconfirmed that he didn't send his worker in to service our pool because of flood. Well the flood was in February not in March. He is right! He didn't service my pool in February, but he didn't service it in March either. They pre-invoice for the month and they are very aggressive in collecting the payment before you even do the work. So you know, even doctors bill after they treat the patient. Your worker told me, and after I tried to get hold of him that he was on his third vacation and that his boss, Marcello will cover for him. He didn't. This company charged me for two months and didn't service my pool. I need to received a refund for both months, February and March. I did not cause the flood and since you didn't do the work you must send me a refund check for both months $418. Neptune pool is a perfect company that district attorney needs to be make aware of. If they cheat their best paying customer, God knows what they do to the government. I will take that step to protect the public. Dishonesty is not allowed. Refund please.

Really great service. My spa was not working after the floods at North Shore. Lucho was able to…read morediagnose the problem with the motor and was able to get the system back and running. Really happy with his work. He was prompt, good communication, and got the job done.

John has been taking care of our pool for more than two years now, and it hasn't looked better!…read moreHe's reliable, great with our yappy dogs, and is super efficient. I highly recommend him!

John is awesome, knowledgeable, and professional. I would…read morerecommend his services to anyone. R Wohlers

Being new to the island we found APO to be a very good and thorough pool service company. Just a…read moregood guy and straightforward with reasonable monthly fees. Lots of attention to detail and reliable.

Byron is so good at what he does! The first time he visited our home, he glanced at the pool…read morecleaner I complained about and said, "you need a backup valve". He's very thorough and reliable. Before Byron, we had a company that had techs that didn't care or have enough knowledge to keep our pool in top shape. So glad we made the switch!!

Just last week we received a flyer and business card in the mail for this company. The same week we…read morenoticed our last pool company worker was coming but not cleaning the pool! I called today and James promptly returned my call and said he could come out and take a look today. He showed up on time and was hired on the spot after just speaking to him for 5min. I could tell he was an honest and hard working person. Serviced the pool the same day too! Awesome person, customer service, and very knowledgeable. I'd highly recommend his services!

I normally don't leave reviews but must for James and their pool services. I've had 3 different…read morecompanies service my pool but no one services it like him. Before with other companies, service was poor, little to no communication, not the greatest customer service. James on the other hand surpasses all of that, great communication, extremely amazing at pool maintenance, and mainly great prices. One thing I truly like and appreciate about James is his commitment to the customer, he informs you about anything he does to the pool as well as is willing to come and address anything during his off time. The pool has never looked this great!! Truly appreciate the amazing work!!

My pool has never been so clean! We had been using the…read morecompany the prior owner of our home used. after several frustrating unsatisfactory instances, it was time to do some research and find a new company to service our pool. Hawaii Pool Cleaners were quick to respond and incredibly polite. They showed up on time to look at our pool and equipment and gave a clear, definitive quote for regular cleaning. On their first day of service, they took their time to thoroughly get to know our system and explain it to us. we now confidently know we have knowledgeable experts, caring for our pool. They are doing an amazing job and I highly recommend them. Great rates too!

After experiencing a less than sub par cleaning from another company, we were referred to Hawaii…read morepool Cleaners. Their response was quick and professional. Set up a day to have cleaning done and they did not disappoint. They spent a while to make sure their job was done correctly and "fix" the situation with our pool. We had rain the past 3 days and the pool today was still clean. When it's done correctly and cleaned correctly the pool stays clean! Thank you Hawaii Pool Cleaners!