I took my golden retriever, Ember, to Puppy Palms for her full groom in preparation for her first…read morebirthday, and they absolutely exceeded every expectation! From start to finish, the team was so friendly, communicative, and professional. They estimated the appointment would take about three hours, but they finished everything beautifully in just over two -- a wonderful surprise! Ember looked and smelled amazing afterward, and they even went the extra mile to make her visit feel special. You can tell they truly care about the dogs they work with -- the atmosphere is calm, welcoming, and full of positive energy. Ember came home happy, relaxed, and photo-ready for her big day. If you're looking for a groomer in the Delray Beach area who combines skill, efficiency, and genuine love for animals, Puppy Palms is the place to go. We'll definitely be back!

1 Star I dropped my…read moredog off at 11:30 AM for a 12 PM appointment. I called multiple times throughout the day and no one ever answered. At 3:30 PM, I was told they needed one more hour. I returned at 4:30 and my dog still wasn't ready. I had to leave to pick up my mother from the airport, so they handed him back unfinished. He was there for about five hours, there was zero communication, and they still charged $80 me for an incomplete service. Very unprofessional. I won't be returning. Don't waste your time.

My pup Bella is a nervous cavapoo but the Bark Room has always taken great care of her…read more I hate leaving her but the process of dropping off to pickup is very easy and she is always perfectly cut when I pick her up. I am from Boston but often visit my parents in Boca and make sure to make an appointment here every time I come.

Update: we still love the bark room and she is always a happy girl after her groomings!! more…read morephotos attached

Congrats to PLC on their anniversary! I have been a customer for almost 13 years!…read moreI have had several dogs & now have Henry ... a rescue from Peggy Adam's. He is a good boy but has needed some help w/ a few bad habits. Billie the trainer is assisting me in teaching him better habits. All the staff - Haley , Mary Rose, Kelsey & more are just the best! I am so glad we know y'all & thank you all for all your caring for Henry!

I rarely leave negative reviews, but my recent experience at Pet Lover Central in Boca Raton was…read moretroubling enough that I feel other dog owners should be aware. From the start, communication was disorganized. I had already sent in my dogs' vaccine records, yet I was asked to resend them because staff couldn't access the email address I was originally told to use. This was frustrating and felt like an unnecessary waste of time. When I picked up my dogs, several issues raised serious concerns for me. Their bed was returned broken, some of their toys were missing, none of their food was given back, and all of their treats were untouched which made me question what level of care they actually received during their stay. For a bill of nearly $900 for just three and a half days, I expected far better. What made the situation worse was the lack of urgency in addressing these concerns. Days went by without resolution, leaving me feeling that my time and my dogs' well-being were not valued. This was not the experience I anticipated, and based on what happened, I cannot recommend this facility. I hope management takes feedback like this seriously, because no pet owner should have to feel this way after trusting a business with their animals.

I brought my fur baby here about a month ago to get groomed. I made an appointment and they were…read moreprompt and ready for us when we arrived. They did a great job and the fee was very reasonable. Nice people too. Thumbs up for Pet Pourrie!

The haircut was cute and what I asked for, but I usually like when they clean up her sanitary area…read morea little more.. the hair around her private parts was still really long after her groom so I trimmed it myself. She was ready to pickup after about 3 hours. She smelled really good and they trimmed her nails and gave her a cute bandana!

Julie is fantastic!!! My dog was very stressed whenever he was groomed anywhere else! He is always…read morehappy to see Julie and she does an amazing job! I could not be happier

Gave Murphy a very nice cut! Was very prompt in her…read morescheduling with minimal wait time.

The best medical, Best vets and staff quick appointments, Nice office. But they are expensive.read more

My experience was amazing. I just moved around the corner and this is my go to . They are like…read morefamily !!!!

Very professional and punctual! Cannot say enough positive things about the staff and owner. They…read morelove dogs and do a great job. I would recommend this pet groomer to anyone in East Boca or Delray Beach.

We have 3 dogs and Alie treats them absolutely AMAZING Ita…read morebeen such a blessing to have such a talented and kind women to take care of our pups