4.5 stars Great Work - Poor Timing…read more Small master bath and powder room remodel I knew what the cost was upfront. As my job was discussed and created, work items were listed and priced individually. When I added and removed items they displayed appropriately as a refund credit or additional charge immediately. The time frame proposed in the beginning was a guess-estimate I understand because one has to dig into a project to truly see what it will take. But no, my rooms were not completed in a timely manner. Schedules were pushed out, but I will state that there were a few times I was contacted and offered someone to come over to complete a trade earlier than scheduled. I made sure to have most of the needed materials already at my home so there would be no time issues when on site. (I purchased some items independently). Honestly, the time sucked. The various tradesmen were polite and knowledgeable. The men prepped my home's entryway and paths to each workroom protecting all surfaces. I had no debris left or scuffed flooring. They showed up, completed their job and left my home clean. Holtzman's web portal was easy for me to access and use. All details about my project were available to be viewed at any time. I communicated with customer service, my appointed designer, and my supervisor through emails, phone calls, in person and texts. The sales rep was very difficult to reach once my project contract was signed, but my supervisor, Will Stubblefield, supported me through every question I had throughout the whole process. His time and work was genuine and appreciated. He made sure that each phase of the project was completed to my satisfaction and when the schedule was ridiculously pushed back, he stepped in on a couple weekends and completed some work himself. Will responded to each of my questions patiently as I had many being this my first project. If I have more projects, I will request Will to manage it. He secured my confidence that Holtzman Home Improvement would complete the job and have it done well.

An absolute nightmare experience for what should have been a simple kitchen cabinet and kitchen…read moreappliance project. The Holtzman salesperson will tell you what you want to hear to get you to sign, and then (eventually) when the project starts, you'll hear something different from the project manager. When our project started, one of the first things we heard from the project manager was "I'm sorry, but he (the salesperson) shouldn't have told you that." Communication from the company was very poor. The project manager did not reach out with any proactive updates, instead I had to call / text regularly to find out what was happening and when. The usual response to my questions was "I don't know, I'll have to get back to you." They have an online schedule portal, but it was not updated by the project managers (we had 4 different project managers throughout the project), so the portal was practically useless. There were many delays and missed dates from Holtzman, there were surprise up-charges and items they forgot to order (causing more delays), but the real difficult part was the lack of communication. Not knowing what's going on is really unsettling when you've trusted someone with this type of project. The kitchen came out looking great. The people that come to the house to do the work are nice and friendly, and generally do good work. But the communication and lack of accountability from the company is embarrassing. If my name were on this company, I would take more pride in the work and try to improve how they treat customers. I would strongly advise anyone to go with another company and save yourself months of delays and many headaches from dealing with Holtzman.

I can't say enough what a great experience I had with Margie on my countertop project! She's the…read morebest!! So helpful!!! Highly recommended!!!

They did a nice job, they were on time and the job was done as promised. Materials and installers…read more A one-stop shop. Would use again.

Where do I start, from start to finish my time with Royal Wood Flooring was FANTASTIC. Well, I was…read moreliterally scared to start this project but Vinny made me feel comfortable and once the work started progressing I began to feel better and better. Danny and Adrian removed and replaced my subfloor and its level and solid for the first time. They installed new LVP flooring and replaced all of my baseboards and it looks absolutely beautiful. Thank you for all your hard work and it was my pleasure getting to know you guys personally.

It's like a new house! Vinny and his crew did an amazing job laying new hardwood flooring in our…read morehome. We did not have a subfloor, so our existing floor sagged and bent as you walked on it, so we laid the new floor over the top, using the existing floor as a subfloor. It turned out perfect (and now we have a solid floor), and as you can see in the photos there was a lot of difficult cut work around a floor grate (access to the crawlspace) and a fireplace which is at an angle. They completed all the work (about 800 square feet with LOTS of doorways and small rooms) in just three full days, kept the work area clean as they went (since we were still living in it), and cleaned up completely each evening. HIGHLY recommended. I was fortunate enough that my neighbor used Vinny as well so I could see his work prior, so I tried to include some decent photos here for anyone else. I will also say that we did not know much about wood flooring when we started, so Vinny also helped us figure the best way to go (engineered or hardwood, what size slats, etc), which made us feel a lot better about the decisions we had to make. Again, highly recommended!

I highly recommend this company for major or minor remodels. Everything they promised was spot on…read moreand no attention to detail was left out. We had a complete demo and remodel of our kitchen and pretty much the entire first floor of our home. They explained every step and we had daily meetings on progress. They always asked if we had any additional questions. All of their contractors were respectful and they made sure we met everyone who would be entering our home. DCG said they would complete the job in six weeks. I did not believe them and planned on ten. Well, I was thankfully wrong. In six weeks we were unpacking our new kitchen and construction was in the rear view mirror. Their price was in line with others and all of the staff was so helpful and knowledgeable. We will be calling them back when we decide to re-do the second floor.

the DCG does amazing work. all the subs Dave, Michael our PM and Pat the designer are amazing to…read morework with. They pretty much remodeled our whole house and just did amazing work. very good group to work with!!

I have been looking for the right tile for my shower remodel for months now, and today I found…read moreeverything I needed here. I found the tile, and a stone remnant for a shelf in the window that matched. Give these guys a try if you are looking for stone, engineered stone, or tile. Oh yeah they do cabinets as well.

Awesome crew down here at Superior Stone! Very reasonable prices and great selections. Definitely…read morerecommend visiting their showroom!

Torc Construction built a new garage from scratch that matches seamlessly to the 1959 house, as if…read moreit were always there. It's so gorgeous that I admire it every day. Tom, Dominic, and the crew are incredible. They also installed some vinyl flooring that makes me smile every time I walk in the room. It transformed a yellowed sunroom into a lovely new space. The people at Torc Construction are honest, hard-working, and dedicated to making sure everything is how you want it. When you go with Torc Construction you are getting fair prices, stellar quality, peace of mind, and the privilege of meeting some really great people.

Small job, but incredible results. We have a shed attached to the back of our house that has been…read morefalling apart for years. We weren't sure how to rebuild it, but we knew we wanted to turn it from an eyesore into something really interesting to look at. When Tom arrived and saw our rough design he took it to the next level with great ideas and the project turned out so much better than what we expected - and what we would have gotten from our own idea. I knew that he handled projects WAY bigger than what we needed, so I was really grateful he decided to help us out. They arrived on time, are super easy to work with, and the quality of the work was excellent. I'd definitely work with them again if another project comes up at the house.

We had architectural stone elements install a limestone fireplace surrounded…read more it's absolutely beautiful and we are so happy with it.it was great working with Ivet and Alejandro. The process was easy and fast from start to finish. I would highly recommend them.

I have known Jose Villa, owner of Architectural Stone and Iron Element in Phoenix, for over 5…read moreyears. He installed artistic stonework in my home in Scottsdale, AZ. That upgraded the house significantly to the extent that any friends and relatives who came to the house couldn't believe their eyes. Also, I was able to sell the house about a year ago with handsome gain. Now, in the new house in Gilbert, AZ, I have similar work done for the courtyard, fountain, mantle, fireplace, and TV surround. Carving art on stone is done by the artist and is hard work. Setting up and installing the heavy stone requires skill and equipment. Considering these, his charges are very reasonable. Mr. Villa is very experienced and knowledgeable about his work. He has a great sense of visual artwork on stone and aesthetics. Mr. Villa is very personable, communicable, and professional. So is his administrator, Mr. Martin Villa. His workers are highly skilled, reliable, and work as a team. I am very lucky to have found his company and got stonework done from him. I would highly recommend him if someone is looking to add unique elegance to the home. There's no match!

The people in the store, Connie and Becca as well as Tory helped us decide what flooring met our…read moreneeds. The installation was very professional and done perfectly. Price was competitive. We prefer dealing with locally run businesses. My neighbors were blown away with the finished look and we are totally satisfied.

I am very disappointed with my experience at Scottsdale Flooring America, and recently learned they…read moreare not a BBB accredited business which explains a lot. I paid a premium for carpet with the understanding it was backed by a warranty, and I followed all care requirements, including professional cleaning, every 18 months (with receipts to prove it). When the carpet started rippling within two years, I expected the warranty to be honored. Instead, I was told the warranty was void without proper investigation, and immediately referred to pay out-of-pocket for repairs. Despite multiple attempts to resolve the issue, the service was dismissive, and Todd, the store owner showed little concern for customer satisfaction. I felt ignored and disrespected throughout the process. If you are considering purchasing from this location, I urge you to think twice. They do not stand behind their products or their promises