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    Lomar Associates

    3.0 (1 review)

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    18 years ago

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    Fidelity Investments

    Fidelity Investments

    (33 reviews)

    Willow Glen

    I've had a great experience with Fidelity. My high school employer used Fidelity and my boss at the…read moretime helped me set up a little 401k. I was young and no clue how to navigate 401k or retirement accounts. I was lucky enough to get started at the age of 16. Sure it was not much what I was putting in but my employer was contributing dollar for dollar up to 5%. I left that company and never touched the money. Now that I have one foot in the grave I reached out to them to discuss my money. I was assigned a great gentleman named Richard. Yes, they charge a fee. But I don't mind as long as I'm making money. Richard was very patient and took the time to answer all my questions. I ended up adding a little more money to my account and I've seen a good return I believe it's right around 10%. I have not been into the actual location but I have turned my family over to Fidelity. Prior to Fidelity I reached out to Fisher investments and they turned me down because I had "too little money". Fidelity has never made me feel bad about how much or how little I'm able to add to my portfolio. Additionally they offer a regular account with a much higher interest rate than your regular bank. Check them out! Especially if you can get Richard!!! Tell him you saw my review on Yelp. Good luck! Hope this helps!

    This branch is a nightmare, having working with fidelity for over 15 years I have never encountered…read morestaff that act this way, it could be management or just this branch in general but at this location we were paired up with Michaela who we asked to help us with multiple transactions. Our issues began whens She failed to keep our room private and would walk out in the middle of a private conversation with wealth management and leave the door open. When asking her about specific questions about trading in the app and other financial advice She was unable to answer basic questions about certain accounts, couldn't figure out how to help us navigate the app, and rather than go and ask another staff member for assistance she would just tell us to do it ourselves. (What is the point of coming to the branch if we can't have you assist us and having us do all the transactions ourselves?) while these were somewhat small issues, it made communication with her incredibly difficult because we were aware that she wasn't as knowledgeable as she needed to be and that isn't fair to us) Half way through the appointment I asked the front desk for a supervisor number so I could call and speak to them, twenty minutes later we finish our meeting and I return to the desk and there isno number, we wait in the lobby and while we are standing there, Michaela comes out of her desk and in front of every client in the main lobby asked loudly "if I had a problem with her". The Front desk failed to de-escalate their staff member and when I asked for a number they kept saying wait, I then asked one more staff member for a simple number to speak with someone privately and while I kept being told I would receive the number, it never came. Do not work with Michaela from this branch, she is confrontational, unqualified for her position and doesn't respect Client's privacy.

    Mirastar Federal Credit Union

    Mirastar Federal Credit Union

    (48 reviews)

    West San Jose

    I've been a member at Mirastar for a while now, and overall it's been a great experience. The…read morefacilities are clean, well-maintained, and offer a wide variety of amenities that make it worth the membership. I really appreciate the relaxing atmosphere--it's a nice place to unwind and spend quality time with family and friends. The staff are generally friendly and helpful, and they do a good job keeping things organized even during busy times. I also like that there are plenty of activities and areas to explore, so it never feels boring. As a member, I do hope they continue improving consistency in service, especially during peak hours, but overall I'm happy with what Mirastar offers. It's definitely a solid spot if you're looking for a place to relax and enjoy good amenities. Would recommend, especially if you're considering becoming a member!

    We bought a car for the first time in about 15 years and had plenty of questions and concerns. Ms…read more Karina at the Campbell branch was tremendously helpful at every step. She guided us through the pre-qualification process (credit check and debt-to-income review), and the credit union's rate was better than our bank's. She also made us aware of Mirastar's vendor arrangements, which helped us organize our car search. Once we selected a vehicle, she helped us think through the rest of the transaction--including the trade-in and warranty decisions. She clearly explained optional coverage such as GAP insurance and mechanical breakdown protection, with zero pressure, which we really appreciated. As we finalized the purchase, Ms. Karina helped us navigate the specific requirements of both the seller and the credit union's underwriting process. She was consistently responsive, professional, and friendly. We're very happy with our new car and the overall experience, and we credit a large part of that to Ms. Karina's support. We've already recommended Mirastar Credit Union to friends, neighbors, and colleagues.

    Lomar Associates - financialservices - Updated July 2026

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