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    Lombardi Michael Plumbing & Heating

    5.0 (3 reviews)

    Services - Lombardi Michael Plumbing & Heating

    Plumbing inspection

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    Carmine's Plumbing Heating & Air Conditioning

    Carmine's Plumbing Heating & Air Conditioning

    (54 reviews)

    I've been a long time customer and always had a service contract. Things operated like a top for…read moremany years, but it all seemed to start going downhill about a year ago. Carol used to answer the phones and she would proactively call me during each spring and fall for the regular tuneup. She always scheduled the appointments on days where she knew a tech was going to be in the area. It never took more than a week or two to schedule an appointment. Usually it was a few days. On a couple occasions it was same day or next day. Then last fall I realized I never got the call from Carol and it was late fall. I called to schedule an appointment and they were booked a few weeks out. The appointment day came and went and nobody ever showed up. Turns out one of the techs died. So I tried to set up another appointment and they made me wait a few more weeks. By the time the tuneup happened, the heat had already been in use for weeks. I figured maybe they were just having a rough time dealing with the death. This spring I again received no call to remind me about the tuneup. When I called, I had to wait over a month for an appointment. The way I see it, it doesn't really matter how good the service techs are if this is how they treat contract customers. After they came for the spring tuneup, I decided not to renew the contract. They clearly don't have their act together anymore and I've lost faith that they could ever address an issue promptly. If it takes over a month to do a tuneup, I don't even want to know how long I'd have to wait to have them fix an actual problem. As for the tuneup service itself, it's generally very good, although lately, I find them trying to upsell me on gadgets and stuff for my central AC. They are professional, wear the booties to avoid getting the carpet dirty, and they've been using a tablet computer to do the payment, which is worlds better than how they used to do it all by hand. Still, I just can't get past the weeks of waiting for an appointment. I'd expect them to have resolved any staffing issues by now. I think I'm going to try another outfit in the fall.

    Never left a bad yelp review but this company is so bad that I have to put up a bad review…read more Monday I waited all day, one time they called to say they were late, second call at 4 to say they needed to reschedule to friday. It's now after 4 on friday... I gave up going with my grandkids to amusement park. No one showed 4.10

    Arc-O-Rooter - We clear outside drains to.

    Arc-O-Rooter

    (23 reviews)

    Came to clean a clogged kitchen sink Great service. Very reasonably priced. Very happy with this…read moreservice.

    I called a few places because our plumber told us we need a snake longer than they can accommodate…read more So we called a few places, and this place happened to be the one that could come to us first. My husband asked what time he could come, and he said he would be there within 14 minutes. My husband said no problem, I just want to know because we have dogs and I will lock them up. We have two Rottweilers, one is a puppy, and the other is 2 1/2. I know, rotties have a bad rap, but it should really be the owners that have a bad rap-on that note, we've spent excessive time and a lot of training with our dogs, and we recognize that dogs, regardless of the breed is not to everyone's liking. But at any time that someone comes over, we always put the dogs in their crates individually. Nothing changed with this one. The man announced he was coming, the dogs each got locked up in their crates, the gentleman by the name of Rick came in he asked my husband where the laundry room was, my husband walked him there, he checked out the laundry room, he told my husband to flush the toilets, run the water, came back out, looked at the dogs locked up in their individual crates and told my husband he'll come back when the dogs aren't here. Really? What was the problem? We've had many workers come to the house and no one has ever done that, we were in an awful terrible bind, and we needed to be snaked because we cannot run water in our house right now without a flood and sewage discharged. I will never ever call upon this person's service and to all those looking for help, if you have a dog, think twice, even if you take preemptive manners in your hands as we carefully did, this guy will abandon you and leave you in complete despair! Really a disappointment!!Again, we took the initiative and had the dogs crated and there was no need to do that-he asked to call when the dogs are not here, so we will probably give him a call in about eleven years!

    Lombardi Michael Plumbing & Heating - plumbing - Updated September 2026

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