I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

We requested for heating system solution and we got an amazing guy called Ethan thank you for…read moresending him to fix our heating for us. Very communicative Such an amazing guy. Thank you

I recently called to have my furnace maintenance done and when I went downstairs to show him the…read morefurnace, I discovered a pipe had burst overnight. Onofreo's maintenance man immediately did everything necessary to stop the leak, as well as found and repaired the problem. Even though they are more expensive than other companies I've had in the past when it comes to things like this, they can't be beat. He was even nice enough to tell me how to remedy the problem so that it won't happen again and willing to come back to work with the contractor for the repair.

My daughter in law asked me to leave a review because she was so impressed with the experience…read more After dealing with another HVAC company that left a bad impression, this company was a breath of fresh air. From the first phone call, everyone was friendly, helpful, and happy to answer questions. The customer service alone stood out. Even though they were a little more expensive, the professionalism and kindness made it worth it. It's nice to see a company that still knows how to treat people.

We are very pleased with the service with Brian, as he kept us informed, I'd professional and…read moreknowledgeable. Repaired and happy with the entire process.

Today, I got a text from one of my tenants that the central AC wasn't working, so I called…read moreGiordano's (on one of the HOTTEST days of the year so far), and I KNEW they were flooded with emergency calls. I left messages for Bryon and the main mailbox around noon. They got back to me, and told me that by 2:00 someone could be at the property. I was very impressed. Within a fairly short span of time, it was fixed for under $200. Tell me where you can get THAT quick a response and repair that fast for a couple of hundred!! These folks are great. I'm a landlord, and have dealt with quite a few "HVAC" contractors and companies, most of whom were ripoff artists. I cannot tell you how many times I had to have things redone, after going the cheapest route. They are the real deal. They have done very quick emergency repairs for both myself and my tenants- as well as installing complete system(s) in my home. Nobody is perfect, and I dislike the tone of the ONE negative review (I think there was a communication issue there- I've never had a problem), so I would ignore that bad review. The person sounds simply like a jerk. [UPDATE: I checked that jerk's "review history", and it was almost all Negative-Nancy-Land. So, ignore the bitter schmuck, please] If there were any issues, Giordano's addressed them quickly, and the pricing has always, in my opinion, been fair. They are not the cheapest- but when I went with the cheapest bids, there was ALWAYS a problem, or some stupid drama. These folks are pros, they know what they are doing. They charge fair, they fix any problems. And, they're really nice people. I give them my highest recommendation. [UPDATE: Recently had a small issue with my lower level AC condensation pump, Dave came out and repaired it quickly, and even replaced the air filter for me. Not only is he a really nice fellow, he wore a mask and was very respectful about distancing, etc. Add another star to the review please]

Aqua Flow upgraded my parents old oil tank, bathroom sink faucet and shower valve! All at a fair…read moreprice. He was efficient and professional. Aqua Flow will be our contact for all future plumbing and hvac projects!

From the owner: When it comes to Plumbing & HVAC in Connecticut we have you covered! Fully licensed and insured…read morewith 18+ years of experience in the industry. We take pride in our workmanship, attention to detail and response time. Inquire today with any projects or service you may have and we would be happy to assist!

Highly recommend. always there when needed. knowledgable and reasonable!…read moreCouldn't ask for more.

I HIGHLY recommend this group, I was going out of my mind when my boiler wasn't heating, when I…read morecalled this group I wasn't expecting them to show up in the same hour but also it took them little to no time to find the root cause and correct the situation. True professional, Fixed it and returned my peace of mind without shaming me of the age of my unit you wont go wrong by calling this place, Im glad I did, they are now in my phone of people to call or recommend : )

The service is amazing, and the food is excellent -- homemade, fresh, and outstanding. I am…read morereturning customer. My another (fourth) big celebration is coming. I trust this place. The owner is very polite and professional in his communication with customers. He always meets my requests without pushing his own priorities. The prices are very reasonable, and the atmosphere is cozy, family-oriented, and pleasant. I highly recommend this place for a family or friends dinner, as well as for larger events. Thank you to the Golden Leo team for an excellent job!

Mitchell Fuel service has gone down and has not kept up with the times in technology. I was an auto…read moredelivery customer and was left to run out again this winter while i was away for 10 days and returning to a freezing home. Luckily I turn my water off before leaving for an extended period. When I called to speak with Mitchell they informed me I was called and emailed. Not true. The excuse was that it was a cold and snowy winter which disrupted their schedules. The Mitchell website is basically useless. Their is very little detail and visibility into your account. Also other companies offer remote monitoring devices that they can monitor as well as an app you can follow as well. Mitchell pricing is not the best as well. Look elsewhere for service.

Helpful, knowledgeable staff. Affordable pricing. Returned my phone call. Solved my issue in a…read moretimely manner. I recommend their services.

We just moved to the area and had heard good things about this company. From what my daughter in…read morelaw told me the guys who came out to the house were friendly, and seemed like they knew exactly what they were talking about. But after calling the office to talk about everything, we completely changed our minds. Someone picked up the phone, Alicia? maybe.. my daughter in law said the tone on the phone was enough to make us take our business somewhere else. It honestly felt like we were bothering her just by calling and asking questions. We ended up going with another company that was actually more expensive, but the woman who answered the phone was kind and helpful from the start. I'd rather pay more than deal with someone who acts like they hate their job. It's a shame because she said the technicians seemed great, but one bad interaction was enough for her to decide we won't be coming back.

More like Stinkley & Sons. Father Binkley ghosted us. Came to the house and said he was going to…read moreorder us a new water heater bc we were experiencing rust with our hot water. It's been 2 months of unreturned phone calls and messages left with his receptionist (who I believe is his daughter and wife ) and no new water heater. This one left a bad taste in my mouth especially after he gave me the "we are a small family run business and we don't give you the run around blah blah blah." I'm an understanding person if you couldn't complete the job - no problem... a phone call back to let me know would have been nice there Jimbo

Hey they actually showed up...that gets 5 stars right there. They were great though. Replacement…read moremy oil tank, what a job! They cleaned up and it looks great..as much as an oil tank can.

Simply delighted with my entire experience, from the estimate process, to selection of equipment…read moreand including the installation, simply delighted. The sales process was professional, informative and responsive to my numerous inquiries making the selection and decision process incredibly stress free. Installation was a breeze as well. The crew arrived on time each day and were very respectful of my home, informed me along the way as to what to expect and what would be next all through the process. This is the third installation when I have used Nero, two split units and most recently a home HVAC system replacement. Delighted!

I called Nero to bid on my new ductless mini-split heat pump after having called on them a couple…read moreof times in past years to service my gas heating/hot water system. It was an easy, straightforward experience overall from Chris in sales, who explained my options and arranged a relatively quick turn-around for the install. Brandon and Aaron, the installation team, were top-notch in all respects. Our older home gave them good opportunities for demonstrating their skill, creativity, adaptability, and determination, all of which they showed in good measure. I can say that the sales people and technicians I dealt with have all been very respectful and considerate of the homeowner. I went with Nero in spite of a slightly higher bottom line, and am very happy with the results.