Review is coming quite a few months late because I have been very busy but Ethan Carthal really took care of my detailed, museum quality, brass plate and engraving for a JFK autograph. They possess impeccable customer service and strived for excellence in everything they did. Couldn't be happier with the work they did. Highly recommend doing business with Ethan and his team! read more

I was looking for three small plaques to be included with an autographed picture and a personal picture with the plaque showing the name, date, etc. Selected Lone Star. Boy did I get lucky! I honestly wasn't sure what or how I wanted the plaque to look and without hesitation the nicest gentleman began showing me various options and explaining the process. We decided on a particular color, style, etc and I left. Within a few days, I got a call saying they were ready to be picked up. When I got there, I was thrilled to see that they had gone way above and beyond! They actually came up with "Texas Rangers" colors and font, and used them! The picture I was trying to put together went from really cool to EPIC, all because they went the extra mile. I am so grateful and will use them and recommend them as often as humanly possible!! read more

Lone Star Awards & Trophies - Trophy Shops Near Me - Austin, Texas

I was looking for the impossible, and I found it here. I needed to award two non-masculine, non-sport, super-attractive trophies. The kind of trophy you would present to a hyper-confident, well-rounded and accomplished woman. Well, dang, trophies like this are well-nigh impossible to find! Swarovski and Tiffany make gorgeous crystal trophies that fit this description but they're insanely expensive. Lone Star Awards goes the extra mile to search for and stock up on original, tasteful trophies that don't cost an arm and a leg. Service was friendly, efficient and he helped me carry them out to the car. Plenty of free parking. read more

Lone Star Awards & Trophies - Hard to find feminine, non-sport specific trophies. Eureka! The Tellys :) - Trophy Shops Near Me - Austin, Texas

So sick of driving to ft good to find nice wood work military gifts. This place does it all and it's local. So because I absolutely didn't feel like driving to ft Hood I found a amazing local spot that can suite all my needs for my military gifts for retirements and promotions. Nice friendly and kept great communication on my order. If you don't know by now, this is my spot-I will be back. read more

Lone Star Awards & Trophies - Sign - Trophy Shops Near Me - Austin, Texas

They did a great job making three medals for me and my school! Tax free if you are ordering something for a school by the way! Very very great prices and I was really happy with the outcome. Everyone I spoke to on the phone and in person was so friendly and helpful. I would definitely use them again and again! read more

Lone Star Awards & Trophies - Trophy Shops Near Me - Austin, Texas

At our Christmas party, the boss likes to recognize one employee who does an outstanding job during the year. This year he wanted to present a trophy. He tells me to buy an engraved trophy one week before the party. If anyone has purchased trophies before, they know it is nearly impossible in that time frame. I had to eliminate buying online and look for a local shop to even have a chance of getting it on time. Thank You Yelp. I found three shops but only one didn't hem and haw about the time. I make the drive over to view what they have. I found a perfect trophy within our budget. They told me it could be engraved and ready in 3 days. Sure enough 3 days later, I receive a call that the trophy is ready. These guys are the best. A great looking trophy, reasonably price and done in record time. read more

Lone Star Awards did an amazing job with my family's fantasy football trophy. They were extremely quick; dropped off on Thursday afternoon and received it Monday afternoon. The engraving was top notch and matched what was engraved from previous years. Will definitely be going back to Lone Star awards in the future read more

I had a last minute engraving that needed to be done on a knife. I called them Monday, they said they could have it ready by Tuesday. When I got there, I asked them if they could have it couriered over to me when it was complete (I was really busy and didn't have time for hardly anything during biz hours). They set that up, no problem. Then, on Tuesday, the guy who took the order for me called saying that they didn't get the knife done in time, so they missed the courier but that he would hand deliver the knife to my office. Amazing. If you need a trophy or engraving done quickly, at a fair price with great people who know how to treat customers, I highly recommend Lone Star Awards. Ethan rocks. read more

Wow. This shop is amazing. I had a key chain engraved by another company - which engraved it wrong. The key chain was a Christmas present, and it was December 23. NO place in Austin could engrave it same-day. Except for these amazing people. I cannot remember her name, but the woman who engraved the key chain was a star. She had it done in a few hours...even with all of her other work stacked up. When I went to pick it up, she told me that her boss (after hearing the story of this other place which screwed up) gave me a discount. And the quality? Perfect. Better than I had expected. i wish I had more stuff to engrave...simply because it's nice to find a company that treats its customers so well. read more

I LOVE THIS PLACE! Whatever trophy you dream of creating, they will help you make it a reality. I've had some odd jobs for them, and they ALWAYS provide the best results, best customer service, and I can play with the shop dog while I am waiting. Excellent, excellent, excellent! Can't wait to get another trophy or award made for someone! read more

Had an awesome experience with Lone Star and Ethan. He did a fabulous job with an unusual engraving job I needed done for my daughter's college graduation. It turned out so good - I would highly recommend Lone Star! read more

I took a flask here to be engraved on Dec. 16th and they told me it would be ready in 5 business days. As it was the week before Christmas, I could understand a bit of a wait but I saw on the wall that it's standard policy for an order to be ready in 5 business days. That would probably be the only negative. The guy that helped me out was very friendly and helpful. I was very satisfied with the quality of their work and so was the recipient of the flask. The charge for engraving was about $17. I would recommend Lone Star for engraving work if you are not in a rush (but if you are, I'm sure they could put a rush order on it for an extra fee.) read more

The Student Council at my school voted to plant a tree and dedicate it in honor of the father of two students at our school who was an Austin police officer killed in the line of duty. We contacted several places to have a plaque made for the tree, but only Lone Star was able to meet our tight budget and have it ready in time for the ceremony. Since you pay per letter for the engraving, we had to cut out the word "Officer" when we placed our order. Lone Star knew our preference was to have the word "Officer" on the plaque and understood our budget issues, so they were kind enough to add the word to our plaque free of charge! We are so grateful for their thoughtfulness. The plaque looks amazing and the staff we worked with were absolutely fabulous! If we find ourselves in need of something else in the future, we will definitely be returning to Lone Star! read more

Due to some poor planning, we needed some medals made with a really quick turnaround. Lone Star Awards really took care of us and made the process super easy. We got custom medals made up that look fantastic. Our recipients love them, and I couldn't be happier with the result. read more

Lone Star awards saved me when my engraved trophy award ordered online did not arrive on time. Lone Star had a good selection of trophies and awards in stock and could engrave my selection in a couple of days. They carefully worked with me on design and I was able to proof the design before etching. If you consider what you pay for shipping their prices are competitive and you see what you are buying. From now on I am only buying local for my club and only at Lone Star. read more

I get my plaques from Lonestar every year for my black belts graduates. They do a great job. I tried to get them cheaper online with do-it-yourself but the quality was inconsistent and poor. Lonestar's quality is good plus there is a cute little puppy you can play with in their shop. read more

They always do a great job for me. I've gotten many Toastmaster trophies here and several fantasy football trophies, all at a great price.

I didn't buy anything. I don't know how good a job they would have done on the large order I was prepared to place on behalf of my department at work. When I walked in, the representative was assisting another customer, so I waited to be assisted. After a moment, I began looking around to pass time. I felt slightly annoyed, but understood that she was busy. The straw was the fact that she walked right past me in order to retrieve something for her current client. Not a word of acknowledgement, no eye contact, nothing. I left. She seemed older and probably does enough business with long-time customers, but I really didn't appreciate being dismissed. It worked out. Went to Renaissance Awards and Gifts nearby and received top notch service and attention, both over the phone and in person. read more

It took 2 weeks to make 3 name plates. No phone call to tell me it was finished. They admitted there was a mistake but no offer to compensate me for the inconvenience. I will go to Longhorn Trophy from here out. I would think twice before using this unprofessional business. read more

I came in with an unusual order. I needed a pottery shard drilled and engraved with a menorah. When I brought the shard in neither I nor the man at the desk knew if you could engrave an ancient pottery shard and the (very nice and helpful) man at the desk didn't know what a menorah looked like. Nonetheless in very short order I received back my pottery shard drilled and beautifully engraved. The people here are great, very capable and willing to take unusual requests. read more

Great and quick service, beautiful shop, competitive prices, and even a cute dog that hangs around. While I was waiting to be helped, I witnessed Patty going above and beyond to help another customer. I was very impressed. You wont be dissapointed if you do business here. read more