Very happy with our recent choice of piano. Owner is very knowledgeable and explains things well…read more No hype or pressure we experienced in many other places. Encouraged us to play all pianos and do our own research. Very happy we found that place!

I called up to ask if these folks would take my piano in for consignment sale. The answer I…read moreexpected was a business one: "yes, we do" or "no, we don't". The answer I got was "put your piano on a rocket so we could shoot it to the moon". No kidding. That's exactly what they said!

My son and daughter are very happy and enjoying music lessons in Tri-city school. Sunny and Joaquin…read moreare great instructors.

Our 8-year old takes private piano classes at Tricity School of Music. He is with Marya Ricker and…read moreshe is the perfect teacher for him! Our son struggles with staying focused and is not very good at sitting still ;-) But Marya knows how to motivate him and how to make him co-operate. He has learned so much already since working with her. The yearly recitals that the school organize are a perfect moment for parents and family to see what their kids have learned through the year. My son loves showing his skills on the grand piano. Would definitely recommend TSM!

I think this place is wonderful and think it's a great place to take music lessons! Professional…read morestaff and I believe in a good location! Good availability, and warm, friendly teachers. I would highly recommend! :-)

Music Box Academy is a service giving out music tutorials mostly to children. They are situated in…read morethe public market area at the Quay of New Westminster BC. Recently, it opened a studio at an older building in Carnarvon St. New West. Not recommended for children 1. it is located at the public market and children are not safe to be there and strict adult supervision must be available if your are taking your child in there for lessons. Stay within the market area until your child is done. 2. the other place they just opened, was equally unsafe located at an old building with dark rooms in Carnarvon St. 3. the person answering the phone, who said her name is Maria wants to know your personal information first before she gives out any information about Music Box, such as the schedules of the lessons, the fees and the teachers. She says that someone will call back your house, just leave your phone number. 4. Maria says she can't give details about Music Box because she just works there, which does not make sense if you're working on a place, you should be able to give more information. 5. she does not want to be interrupted when she speaks as she asks for your personal information. 6. In both places, the office hours they feature, no one answers the phones At other times, no one is available to take your call. You have to go personally if you happen to meet someone who is not with a student or you send an e-mail and wait for reply. If someone is busy with a student, you have to sit outside at the market and wait for your to get information or wait in your car if you go to Carnarvon St. PARKING: with a fee at the Quay and parking meter fees at the Carnarvon studio. Music Box does not refund parking. I'm not sure that if you are a customer, you'd get a parking discount. I found out there are other places in New West where you can take your child for lessons with competitive price quotes and quality lessons as well, including free recitals and free parking, as well as safe surroundings. Also, those places do not hesitate to give out information and you'll be able to confidently enroll you child which I did. After several weeks of chasing for info. from Music Box, I got to enroll my kid for private lessons at Douglas College Community Music. She's happy, I'm happy and it's worth my money.

Staffs are polite and mostly knowledgeable about their area. They no longer have a good selection…read moreof pianos anymore. Only one piano and it's not the best at all, 3 keyboards but they are alright. Some drums and drumsticks but kind of ugly. They do have a decent collection of guitars though. A few different strings and cleaning products. Lots of piano music sheets and some practice booklets for hearing and sight reading. Parking lot right outside and easy to find.

The most disappointing experience I have ever had walking into this store. Hardly any customers in…read morethe store and not a single welcome or hello by anyone. There were 3 staff speaking amongst themselves at the counter. One guy was playing on a guitar and acknowledging the staff, I patiently walked around the store 3 times to see what else was available. Even to the recording area to look at other items for my studio, I was completely ignored by staff, so I decided to come back to see the same guy playing the same strat with the same riffs, I decided it might have just been someone making a purchase decision but no, he was a staff member...disgusted with this I left with my $2k budget. I did get a have a nice day on my way out, so they get the minimum 1 star. For a place that looked like they had hardly any customers on a weekday, this was shocking. I'd rather drive further for better service.

Update today: Unfortunately I won't do business with this owner again. It was a simple customer…read moreservice issue and how he conducted himself was not appreciated. I would turn a blind in past comments he would make about other customers, but today he really was disrespectful where his business ethics and integrity I cannot support. Unfortunate but be cautious, buyer beware. I just bought my 2nd bass from this store, awesome service and pricing...very respectful pricing:)

Great unpretentious store, with a varied selection and helpful staff. I've dealt with Randy for…read moreyears, he'll treat you right. His guitar guy Clayton is awesome, the best around and a great place for lessons. This is the way a music store should be. Great prices too..

As a professional musician I need my gear to be in perfect condition and in top shape. I can truly…read moretrust and depend on the skilled Luthiers at The Guitar Repair Center to always be a big step above all the rest. Both the rates and craftsmanship are the best I've seen. I can't imagine going anywhere else. A big thank you to the highly skilled people at The Guitar Repair Center!

Steve is a great guitar tech ive been using for years. recently have gone to him quite a bit and…read morethe service is always quick and very high end.