Hi everyone, I have…read morebeen with Open Access Medical PT! Their customer service truly stands out as exceptional - seriously, they go above and beyond to make sure you're taken care of. A special shout-out is definitely deserved for Ava, one of their medical assistants. She's been an absolute gem! Not only is she incredibly friendly and welcoming, but she's also super accessible and always ready to help clarify any questions I've had. It makes such a difference to feel so supported and well-informed.

My family and I have been going to Walk in Medical in Artesia and Long Beach for over three…read moredecades. Over the years, we let things slide because of the founder Kailash Dhamija. However, enough is enough. This review is about Open Access Medical Care, which is run by Dr. Mehtab Bhambra Dhamija and the Instagram ladies at her practice. So, what happens when an 84-year-old goes to this practice and is notified that her lab reports, which have abnormalities, do? According to Ruby (we don't know if this is her real name) - it is the patient's job to review the results, note the abnormalities, and then schedule an appointment with the doctor. That is the office protocol. OK!!! So, when is the first available appointment for an 84-year-old who has an infection and abnormal reports? Five weeks after the test results came back. "May I speak to the Practice Administrator? " - I request. "Please wait!" 14 minutes later. "She is busy with another patient!" says Ruby. "I will wait" After 44 minutes of waiting, the phone goes quiet. No call back. Could it be possible that the ladies are busy making videos for Instagram? Apparently, there are tons of videos with the doctor and ladies on social media selling cosmetic procedures online. An 84-year-old's life is more precious than making dancing videos. Next stop - medical board of California and the insurance company. Sorry, Dr. Dhamija. 30 years of patronage hold little value at your clinics in Long Beach and at Walk In Medical Clinic in Artesia. That will be another post someday.

After seeing some mixed reviews, I felt compelled to share my experience because mine has been…read morenothing but positive. I've been seeing Dr. Archna Chaudhary for a while now and honestly have had a really great experience. I've been to each of the multiple locations, and all of them are clean and easy to get in and out of. The newer office by the Long Beach Traffic Circle is especially nice. Wait times are very reasonable, I'm typically seen within 5-10 minutes... and to be fair, half the time that's because I'm walking in right at the last minute. As for Dr. Chaudhary, she's been great. She actually listens, takes her time, and explains things in a way that makes sense. She has a good balance of being gentle but also straightforward, which I personally like. I've never felt rushed, and she's open to talking through different options instead of just immediately prescribing something. I've also seen a few of the nurse practitioners and they've all been pleasant. If you're on the fence because of reviews, I'd just say go see for yourself and form your own opinion. I've recommended her to friends and family and would continue to do so.

Stay away from this Clinic they do not take walks in, is a lie, they do not want to remove the…read morewalks in websites because they trying to get customers, they do not care your emergency illness, all they want is our money is very expensive than what they post on their website, is not truth that they charge $49 visit is way more than that... and if you book an appointment it will be 2 to 3 weeks after you request an appointment. They do not care for any health issue you may have and the reason you went to see the Dr they don't even ask you, why you are there, they do not greet you, the from desk lady have a very nasty attitude and bad manners, she treat us like we are begging her for food, very uneducated and disrespectful lady, very careless, no compassion for her part. I do not recommend this clinic at all is at your risk to loose your money if you choose to go there.

We love the team at this Urgent Care. Over the last 5 years they have helped us with everything…read morefrom a minor infection to a kid who cracked their head open and needed stitches. Their check in process is really easy and the wait generally isn't too long. Their office is a bit shabby, but that's really the only draw back.

Poor quality workers. I never would recommend this place to anyone these people don't care about…read moretheir patients

I had an urgent matter and my Primary care switched insurances so I had to update my insurance and…read moreit wasn't going to take effect until May but the girl at the office recommended this place and gave me a list of my health plan acceptable places! Whew! Called them just in time and they said the last walk in is at 6:30. Made it just in time and was able to find street parking in front. I gave my current insurance card and info and filled the paperwork out and got seen by the Dr all within 30 min or less. Dr Green was super nice and friendly and made me feel very comfortable and at home! He showed great care and heard all my needs and concerns and I wish they could be my primary doctor but he said they don't do primary, unfortunately. He sent my prescription to CVS right away and wished my husband and I good health and recovery. Altogether, the experience was awesome! Thank you! (And sorry for making y'all stay late!)

Great place. Staff is amazing and there is never any wait. Love this place and I highly recommend itread more

Definitely didn't have a great moment at this place... The two reps in the front didn't friendly…read moregreat me as i walked in but The other three customer's that did walk in they greater them with the up most respect. Then the "rep" LUCY... didn't give me clear instructions at all. Very catty and i don't understand why she was this way .... I honestly think it was an assumption that my visit wouldn't be pleasant but you shouldn't treat people like whatever before really dealing with the customer. I had a very good morning until NOW...

Very unfriendly front desk staff. Came in to just ask questions and I got eye rolls and rude…read moreanswers. Needs some customer service training.

Made an appointment because I was having abdominal pains. Called my insurance and learned what the…read morecopay was so I prepared for it. Lady at Check in was friendly and advised I didn't have one but they needed a card on file. I was seen 5 minutes after that and was told to drink water and give a urine sample. I didn't have a problem but didn't have to go. Shortly after the nurse practitioner came in sand she was very personable. She touched my stomach, asked numerous questions and advised me what to do. Things I didn't even consider. I was in and out in less than 30 minutes and felt good mainly from my experience. Quality care was great as well as type of care. I felt heard and respected which is important to me as a woman of color.

Was very impressed with everything, I was called back at my appointment time and was treated…read morepromptly and professionally. The care provider was very personable and explained everything in detail. Would recommend this urgent care to all my friends.

Incredible that an urgent care gets such great reviews - but after my visit I see why. This place…read moreis fantastic. From start to finish. Joseph at the front desk was incredibly helpful and helped guide me through some options. I was able to get an appointment quickly and the pre-check in link was easy and concise. The facility is easy to get to with plenty of parking. The waiting area is well designed, clean and nice. Jasmine handled my intake stats and was friendly and fast. Shortly thereafter I met Dr. Nair. What a fantastic person. Great bedside manner, friendly, and upbeat. It was very easy to discuss my symptoms and concerns, and he addressed everything like a true professional. Dr. Nair provided the next steps and I was on my way. One of the best doctors I have been in contact with in a long while. The entire experience with Nair Urgent Care was superb from beginning to end.

Only sad I didn't find this place sooner Great staff…read more Great doctors Nice clean environment So glad I found this place

Always meet my concerns and needs. Pleased with the operation. The faculty is always clean the…read morefront desk staff is very printed and explain things kindly to get you to your appointment. The nurses and doctors are always very helpful in providing the care you need. Highly recommend this location. C

I'm a MemorialCare patient and have written glowing reviews for other locations and several of…read moretheir doctors. My preferred location is Schaufele in Long Beach. Please avoid this location, though. My first visit years ago was unremarkable, but a recent visit in early August was a nightmare. First, the nurse checking me in insisted I could only be seen for one symptom, and her manner brought me to tears. I was experiencing about seven symptoms over 10 days. She was extremely rude, and then noted that my heart rate was high -- yes, because she was stressing me out with her unprofessional attitude. I've never encountered an urgent care that insists on treating only one symptom. I asked her to listen to all seven and then decide which was most urgent to document. It later turned out I was having an allergic reaction to an antibiotic -- I had noted a rash as one of my symptoms. I saw Dr. Hanser, who described my rash as looking like "sun exposure" but said he suspected an allergic reaction. He had me tested for viruses. He did not land on considering it an allergic reaction nor treat me for that. Later that day, the rash spread across my entire body, and I had to go to a different urgent care the next day to get steroids. The difference in quality of care I received at the Westminster MemorialCare location was like night and day. The nurse listened to my situation and noted that as cause of visit. The doctor showed true concern and empathy. Given how dismissive both the nurse and the doctor were here, in their own ways--please avoid this Bellflower location.

Quick and affordable care. Opens up at 9:15ish. Check in is fairly easy to do. You can use your…read morephone to scan a QR code or use the tablet.

I left there thinking my prescription was at the pharmacy. I specifically told them to send it to…read morethe pharmacy across the street from me. I have been sick for 2 weeks and can't get them to just correct there mistake. I'm getting an attitude when I call telling me the doctor will change it which they said last night I got nothing. What kind of place is this? I don't recommend Exer to no one period. I'm sure I won't get my RX anytime soon.

The doctors and staff is very nice ! The doctors office is clean the wait not long and they do…read morephone call appointments also which is helpful .

May 28, 2025 Wednesday 8:45 AM horrible place horrible employees horrible doctors. He didn't even…read morecheck me. He just gave me a referral without checking.I give this place a do not come to this place ! when you're signing out employees just stare at you we're the one that have to say oh we're done