when I left a review via google I was responded to with the owner saying I was threatening and…read moreusing abusive language which I did not do in the slightest. Also the owner lied and said I never contacted the gym when I called for a month straight no response. I feel the response from the owner was nothing but victim blaming and slander instead of taking accountability. The gyms only concern is money and purposely ignores your request when you want to cancel to get an extra month or two out of you.

Gym-Nest is fantastic. Our 11 year-old has been training with their competitive teams for two…read moreconsecutive summers and our 7 year-old has participated in camps every summer since she was three. The instructors care authentically about the students and the students have FUN. Both of our children had a personal, healthy, fun, and inclusive experience. Our older daughter frequently tells people how much she learned while at Gym Nest and that she felt so welcomed by the gymnasts and coaches. We moved at the end of the summer and she misses Gym Nest very much. She tried out for our new local gym's Xcel Bronze team. Thanks to the support and confidence she developed at Gym Nest, she was invited to join the Xcel Silver team--better than her goal! Thanks, Gym Nest.

Horrible customer service. The manager is rude. When you first inquire they are eager to please …read more We explained we only wanted information, they convinced us to give our children's name a credit card in of over the phone. We explained that we were not ready to commit, they said it was standard to ask for the information. They have been repeatedly charging our credit card, we now have to get Amex involved to dispute the charge because when we went their in person to resolve they made us wait two hours to "speak" to a manger who was there the entire time listening in! Finally she stepped up (literally after two hours of keep us waiting ) and said only a district manager could resolve this. She was rude as rude can be. Stay away !

We started here with my son at about 18months. He's never done any activities without me before so…read moreat first naturally he hated it. We are 3 months in now and he loves it. We love our instructor, Kayla so much. He had 0 pool experience before coming here and now he loves the pool and the water and I see him improving even more every lesson. All the instructors in the pool look great though and everyone looks happy. My son doesn't go to daycare or anything so it's also nice to watch him enjoy an activity that I don't have to participate in.

I'm really disappointed with our experience at the YMCA. My 7-year-old son was so excited to return…read moreto his swimming lessons after being sick for the past two weeks. When we arrived, we were told the classes had already ended--with no prior notice at all. No email, no phone call... nothing. This is actually the second time this has happened, which makes it even more frustrating. As a parent, communication is everything--especially when it involves young kids who look forward to these activities. My son was very upset, and honestly, I was too. A simple message would have made all the difference. Unfortunately, because of this repeated lack of communication, we will not be returning.

I am extremely disappointed with the level of customer service at the YMCA of Greater Long Island -…read moreGreat South Bay, specifically regarding the front desk employee Nancy. My family has been on-and-off members of this branch since 2020, so we are very familiar with the environment and the standards this location is capable of maintaining. Unfortunately, our recent experiences have not reflected those standards. The woman who previously worked at the front desk was truly a gem of a human being. She was warm, welcoming, and made you genuinely want to stand there and chat. She set the tone for the entire facility in such a positive way. In contrast, Nancy has been dismissive, unapproachable, and openly irritated by basic questions. In a customer service role -- especially at the front desk where first impressions matter most -- professionalism, patience, and friendliness are essential skills. That has not been our experience. Afterward, I noticed other reviews mentioning similar concerns about her behavior, which suggests this may not be an isolated incident. When multiple members share the same feedback, it's something management should take seriously. The YMCA is meant to be a community-centered organization, and members deserve to feel welcomed and respected the moment they walk in. At the very least, additional customer service training seems necessary to ensure the front desk reflects the positive, community-driven atmosphere the YMCA promotes.

I absolutely love this dance studio. The instructors are talented, patient and truly care about…read moreevery dancers growth. The environment is welcoming and encouraging making it a great place for beginners and experience dancers. Classes are well organized, fun and challenging in the best ways. My daughter has gained so much confidence and skills since joining, and she's always looking forward to coming to class. Highly recommended the studio to anyone who loves to dance.

My girl loves it here. Her teacher, Ms. Maria loves what she does and it shows..my 3 year old loves…read moreher and is always excited to go to dance,she looks forward to it every week.. she has learned so much already in the short time she has been enrolled. If you're looking for a dance studio..look no further!!

Excellent staff, they teach the kids to be competitive swimmers, we are very happy with the…read moredecision to enroll our son in this club .

We went to the open house at My Gym in Plainview and it was a great experience. It's conveniently…read morelocated within a shopping center with plenty of parking! My daughter is 1 so we were advised to come to a certain time slot which worked perfectly with her schedule. We loved the idea of the structured class but also opportunities to explore the equipment there. The area is fully padded and safe. The teachers had a lot of enthusiasm and interacted with everyone. We did not end up signing up because the times for her age doesn't work with my schedule (working full time) and we would inconsistently be able to attend on the weekends. We would definitely look into it in the future and even for birthday parties!

A wonderful gym that my son looks forward to go to each week! They are constantly providing new…read moreactivities to help the kids be excited to learn and practice their new skills. The coaches are friendly and helpful as well as attentive. They provide structured learning time with breaks of free play so that the kids can move around and then give their learning attention again. Their schedule is amazing and we love how you can drop into other classes if you have the time to do so during the week. The place is also really clean and re-arranged often to keep it fresh for the kids. Highly recommend!

I'm updating my review as the regional manager reached out regarding my previous review. It came…read moredown to very poor staff training on their part. Like I said previously, we had a great time our first time there. The staff was very friendly. I think they could have given a little more instruction on the fundamentals of climbing, but it was fun regardless. We left exhausted.

The most incredible place to go to for both fun and a great work out. This 61 y/o body still works…read more My son and daughter showed me I still got it !!!. Among the Great staff (Dave Z !! ) and others along with Brianna the locations Mgr, makes for a smooth experience and keeps you chock full of engaged safe fun and exercise... This location is a Must !!! Thanks guys see ya soon.

We cannot say enough great things about Miss Dana and her amazing team. We are fortunate enough to…read morework with many amazing schools, but Legacy is the best of the best. They doing everything with the utmost class, compassion and caring about their students. It is obvious they love their students and families and we love being a part of the Family.

Incredible and dedicated instructors! They have taught my daughters a lot more than just dance!!read more