Never completed our job in Traverse City but had been paid on it. Multiple attempts to contact…read more Drove to physical address and it's empty. Don't trust Denver.

Purchased a cabin here and the furnace was shot. MD Heat was the consensus recommendation and these…read morefolks didn't disappoint. I don't know a thing about HVAC and was a little overwhelmed with all the decisions that go into replacing a whole system. I never felt rushed to decide and a lot of the choices were explained to me a couple of times until I had an understanding. The install took several days and they send a text to alert you the team is en route. They also partner with some financing companies and alerted me to rebates and tax deductions that are earned with an upgrade. Class outfit. Good people!

Great experience with new heating and cooling for my home. Highly recommend durkie. Prompt…read more Responsive and reliable.

We live on the same road as the business. We had an emergency call on a Sunday. They will not…read moreprovide emergency services for non established costumers. We cannot establish a relationship without receiving the help. This is a missed opportunity for Durkie to receive a long standing business relationship. Maybe this company is busy enough to turn away work. We understand that a possible maintenance service from this company would establish a customer base but they just lost any future business. Also, if we were customers we were quoted $425 just to dispatch an emergency call. This seems excessive, but we were willing to pay it. The service tech did offer to come out tomorrow (Monday). How would tomorrow make us a customer? Unfortunately, there is just not an interest in working.

In the summer of last year(2022) we had a large branch fall on the electric line coming from the…read morestreet pole to our home. The line tore the heavy steel riser from the house and broke part of the meter box. Although the electricity didn't go out, the electric company was forced to disconnect us as having a live wire laying across the yard was dangerous. Cue our call to Cunningham. They sent an electrician out(we were charged for the time it took said electrician to drive here which I thought was extremely unprofessional but that's not the point of this review). The gentleman proceeded to reattach the heavy metal riser to our home. Seeing as I'm not an electrician, I believed all to be fixed even though he told me I needed to silicone the holes left by the initial damage myself(found out later that this is something most other companies do themselves as a courtesy) Fast forward six months to 2 am during a mild wind storm and, lo and behold, the line pulls the riser off the house again, but this time tears out a bunch of siding, the meter box, and leaves us without electricity in the middle of winter. Upon inspection, there was no debris or anything else that could have caused the line to pull everything off the house like this. I was immediately suspicious as we live near a lake and medium to high winds are a pretty common occurrence here and lines would be falling every other day if a storm like that could have caused it. In short, there was no way that wind should have been able to cause the damage that I was seeing. Again, I'm not an electrician so I didn't want to jump to conclusions, but I was highly suspicious that something was not on the up and up. I had my wife call Bill the next day to come out and check to see if something had gone wrong with the initial repair. His answer was to give her the "mansplaining" version of some condescending BS about "storms cause damage" and there was nothing he could do short of charging us for another repair. I called back a bit later and his tune completely changed(Im a guy). He wanted to "send his guys out to check and we'd talk after". The same guy that performed the initial repair came and his first words were an off-color joke about how unlucky we were. I immediately bristled at such unprofessionalism and proceeded to question him candidly about the quality of his work. He, in turn, began to BLAME ME for the shoddy repairs. He asserted that he had told me to have the electric company install a ring on the house that provides extra support(found out later that the company doesn't do this and never has) and begins to accuse me of moving a branch or other debris that caused the damage. Then, he changes his story to "the line length from the pole to the house is too long and that's what caused it". Needless to say, I told him he wouldn't be working on my home again, sent him on his way, and I called a different company to come out and fix the damage correctly. This company was able to shine a light on the situation for me, a layman, so I could understand the truth of the matter. The guy who performed the initial repair had screwed the extremely heavy(50-80lbs) riser into nothing but the particle board under the siding, not one screw was in a stud, explaining why mild wind was able to tear everything away like it did. Not only that, but the ring he had accused me of not having installed by the electric company(again not even an option nor had it ever been) was something he should have installed. The new company installed cross braces, and the aforementioned ring, replaced the heavy riser with a lightweight plastic one, and secured the meter box to the house(all of which the Cunningham guy should have done if work quality was a priority for them). We had that blizzard at the end of December with extremely high winds and the new repairs held up just fine. That's not the end of the story though. I had to pay out of pocket(~350$) for the first repair and 1000$ deductible for the second, as well as spend an entire day in the middle of winter without power because Cunningham performed a terrible repair job. I emailed Bill and gave him the opportunity to do the right thing and reimburse me for both repairs but he has gone radio silent, forcing me to initiate a complaint with the BBB which will hopefully resolve the matter. If not, I fully intend on initiating a small claims case against them. DO NOT USE THIS COMPANY. They will perform sub-standard work and then try to gaslight the homeowner to make them think it is their fault. There are other, more professional, and skilled Electricians who do honest work in the Kalkaska area. Use them!

Had service not once but twice and each time he was one top of it before I even knew it! I feel…read moreconfident calling for any and all future needs and reccomed everyone else to as well!

Jim does excellent work. If you are looking for someone dependable, hard working , reasonable,…read moreprofessional and great at what he does- look no further. He has pressure washed, fixed grout and uneven doors, converted wood fireplace to gas , hung various items, put in a mailbox and fencing . Oh- and also some painting . We trust him wholeheartedly- enough to work in our home when we aren't there. Thanks so much !!!

Jim Grant and his team are great to work with. Professional, attentive and responsive to every…read morequestion we had about the mini split system.

Jim was very responsive to our dilemma when our A/C unit went on the fritz during the hottest days…read morein our area. He help remotely directing what should be checked and was spot-on with his diagnosis. Our air is back on and the temp today is forecasted to be in the 90s. We are very pleased. Thank you Jim!!

Water heater issues with company coming on the weekend. We are grateful to have found Bayside. They…read moreresponded right away and even fit us into their already packed schedule. Extremely knowledgeable and gave us a clear assessment and recommendations. Problem is fixed and he even told us what to look out for in the future. Highly recommended. (PS: they recently moved to this market from downstate and still managed to find our house in the Arbutus Triangle)

Dennis replaced all of the plumbing in our renovation of a 1980's home and did a beautiful job…read more Super reliable, the quality is top notch and he also came in below budget.

Owner, female, lied about what was requested. Said it was the receptionist and she did not tell us…read morethey did not have freon for AC. The service man showed up and did not have freon for our AC but still got smacked with $175 bill for him just showing up when it was specifically said that ours was an older unit and just needed a top off for the freon. Owner said that was not was what was said, said she was there when phone call came in and would not rescind the bill. Told me to enjoy my multi-million dollar house and was very rude. The inside of the old Pleva looked like a pig sty, stuff on the floor all over the place, looked like it had been ransacked and owners desk was a complete mess, not a very business like atmosphere. Don't use-the men workers might be nice but office management stinks! MInus star rating!!

They were respectful of virus guidelines and cleaned up after their work. They installed a high…read moreend high filtration system in my home due to health concerns and worked with our environmental specialist to get everything we needed. Very knowledgeable and effecient.