We submitted a plan for a front enclosure to keep the rattle snakes out of our entrance on…read moreSeptember 17th since one of us nearly we bitten. Still waiting for a response for approval or disapproval of the project. Have been given responses that the committee is meeting tomorrow, next week, and they will be back to us soon. It is now November 11th. No call or written response from Cadden. Crappy service from an awful company. The security gates have been functional only 50% of the time we have lived here in the past 10 year. Our friends joke that we live in a semi gated community. They continue to raise our HOA fees annually for absolutely nothing in return. Horrible service. Steer clear is you can find another community without Cadden to run your HOA, but good luck as they seem to have a monopoly.

GV OFFICE . Don't answer the phone and They're mail box is full! How can a business operate not…read moretaking phone messages? They also had my address wrong for 1 1/2 yrs after I gave them new one 3 times! 2 stars because Tucson office tried to help me, otherwise 0 stars

I cannot say enough good things about this company. They are the most professional and attentive to…read moretheir tenants needs. I recently had another management company that was less than stellar, actually they were horrible, so Debra and her associates are a breath of fresh air. I am so fortunate to have found her and the beautiful home I am currently renting.

Green Valley, AZ has been a family destination for quite some time. Tower Home Rentals was…read morerecommended to us as a source for short term home rentals. The staff is unprofessional and eager for the monthly check without inquiring about our stay. The error for mail service "use the cluster of mailboxes", incorrect day for garbage service, and the failure to notify Pueblo Estates of our arrival are just a few grievances. When asked about the $25.00 overcharge of the pet fee, we were told "I'm not arguing with you" and walked away. With respect to (and our work ethics) of the rental home's owner, we left the home immaculate. (Departure photos were taken). We will return to Green Valley, but there will be no future business with Tower Home Rentals. Steve and Donna W.

I recommended to a friend to rent from Tower Rentals for a visit to Green Valley. I had used them…read moreprior to rent my home to snowbirds and had great luck. What a disappointment. What happened to that company....I had great service, however, the service now is hideous. My friend arrived to a less than spotless home after leaving a cleaning deposit. The fans were filthy and they offered her a screwdriver to take them apart and clean them herself. The carpet is filthy and they have no plans to clean them after she was required to leave a cleaning deposit. The topper is the ac has been broken for over a week and they were supposed to send a service rep today and guess what, no show in 90 degree weather. So sorry I recommended this agency to a friend.

We've been in our rental house almost a year with no trouble at all from Green Valley Rentals or…read morethe owner. They've both been courteous, professional and easy to work with.

We rented a duplex unit from them for the month of February, 2023. After meeting with them at…read moretheir office to sign papers, get keys, etc. we went to the unit to find that the dryer squealed so loudly that it could be heard outside, the bathroom fan was off balance and also made a ruckus, the shower squealed, the egress window in the master bedroom wouldn't open, the garbage and recycling cans (that we were told to put out weekly) were nowhere to be found (that complex uses dumpsters instead!) the wifi network and password that we were given did not work, we had no key to the pool/spa area, we were given a key to the mailbox, but not told which of the 46 boxes was ours. When we returned to the office the next day with our concerns, they admitted that the wifi had been changed, but not reflected on our paperwork, they did have the code to the dumpster locks, and gave us a key they didn't know what it went to, but we should try the pool and let them know if it worked. Two days later a handyman came to open the window (we had moved a heavy dresser and fixed the broken blind so we could finally get the window open), and look at the other issues. Two weeks later another repairman came to replace the shower head and determined that the valve needed replacing. We were without water for a couple of hours and were stuck waiting for him to finish. We were left with a squealing shower that now had a steady drip. Later that week a guy came to replace the dryer belt. It only took a half hour to fix, but we couldn't use the dryer for a day, and again spent most of a day "babysitting" the repairman. Another day the wifi and TV went out. The TV came back on, but the wifi didn't work until the next day. We felt that the property management company didn't care about us. We were not given any compensation for our inconvenience. We will NEVER use Long Property Management again.

Very professional. I had a great experience renting my house. Southwestern Realty took care of…read moreeverything. From finding good tenants to keeping the house maintained, everything was taken care of properly. I definitely recommend these guys. -TS Sahuarita,AZ

Stay away from this company if you can…read more rented a house for 2 years with them and there was a leak in the main water line that was preset when we moved in and it was like pulling teeth to get them to reimburse us for the crazy water bills. Took over a year and a half to get reimbursed and the only reason we did get it is because I would not drop the issue and emailed Annaliese probably 10 times about it And brought it up during the move out inspection or else they would have never even offered to reimburse us. And then during the move out they forced us to pay $500 for floor cleaning when there is already a non refundable deposit for cleaning on the lease agreement, and I called to ask if I could steam clean and mop it myself due to us having no carpet and one medium dog and they said that will be fine, it's mostly for carpet and people with pets. After emailing back and forth all they would say is "According to lines (whatever they are) the house needs to be returned in the way you got it." Absolutely 100% agree. But we moved in with the tile having dust and stains all over plus paint marks from their company that painted and just overall not the cleanest. Did not have a good experience with this company and will never rent through them again.

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

I've lived in a house managed by Genesis for seven years now…read more The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property.

Amber has helped our family for many years as a property manager and then real estate agent. We are…read moreout-of-state clients, and she made managing and selling our property totally seamless. When she put our property on the market, her staging and design skills made it look better than when we first bought it (even in the offers people commented on how well it showed). Amber is trustworthy, talented, and we just can't recommend her highly enough.

From the owner: Our professionals are here to help you find a home you love! Whether you are buying, selling,…read morelooking for a rental property to live in, or are looking to rent your property to others, we are here to help. We are a full-service real estate and property management office servicing the Tucson area including all the outlying areas of Midvale, Rita Ranch, Vail, Sahuarita, Green Valley, Oro Valley, and Marana.

very hard to reach but unknowing the company was new to this. Mia reached out to me and was able to…read moreanswer all my question and get me situated.

Truth Be Told HOA Management has exceeded our expectations and gone above and beyond to ensure that…read moreour needs are met timely and without hiccups!