Very professional. I had a great experience renting my house. Southwestern Realty took care of…read moreeverything. From finding good tenants to keeping the house maintained, everything was taken care of properly. I definitely recommend these guys. -TS Sahuarita,AZ

Stay away from this company if you can…read more rented a house for 2 years with them and there was a leak in the main water line that was preset when we moved in and it was like pulling teeth to get them to reimburse us for the crazy water bills. Took over a year and a half to get reimbursed and the only reason we did get it is because I would not drop the issue and emailed Annaliese probably 10 times about it And brought it up during the move out inspection or else they would have never even offered to reimburse us. And then during the move out they forced us to pay $500 for floor cleaning when there is already a non refundable deposit for cleaning on the lease agreement, and I called to ask if I could steam clean and mop it myself due to us having no carpet and one medium dog and they said that will be fine, it's mostly for carpet and people with pets. After emailing back and forth all they would say is "According to lines (whatever they are) the house needs to be returned in the way you got it." Absolutely 100% agree. But we moved in with the tile having dust and stains all over plus paint marks from their company that painted and just overall not the cleanest. Did not have a good experience with this company and will never rent through them again.

We've been in our rental house almost a year with no trouble at all from Green Valley Rentals or…read morethe owner. They've both been courteous, professional and easy to work with.

We rented a duplex unit from them for the month of February, 2023. After meeting with them at…read moretheir office to sign papers, get keys, etc. we went to the unit to find that the dryer squealed so loudly that it could be heard outside, the bathroom fan was off balance and also made a ruckus, the shower squealed, the egress window in the master bedroom wouldn't open, the garbage and recycling cans (that we were told to put out weekly) were nowhere to be found (that complex uses dumpsters instead!) the wifi network and password that we were given did not work, we had no key to the pool/spa area, we were given a key to the mailbox, but not told which of the 46 boxes was ours. When we returned to the office the next day with our concerns, they admitted that the wifi had been changed, but not reflected on our paperwork, they did have the code to the dumpster locks, and gave us a key they didn't know what it went to, but we should try the pool and let them know if it worked. Two days later a handyman came to open the window (we had moved a heavy dresser and fixed the broken blind so we could finally get the window open), and look at the other issues. Two weeks later another repairman came to replace the shower head and determined that the valve needed replacing. We were without water for a couple of hours and were stuck waiting for him to finish. We were left with a squealing shower that now had a steady drip. Later that week a guy came to replace the dryer belt. It only took a half hour to fix, but we couldn't use the dryer for a day, and again spent most of a day "babysitting" the repairman. Another day the wifi and TV went out. The TV came back on, but the wifi didn't work until the next day. We felt that the property management company didn't care about us. We were not given any compensation for our inconvenience. We will NEVER use Long Property Management again.

We submitted a plan for a front enclosure to keep the rattle snakes out of our entrance on…read moreSeptember 17th since one of us nearly we bitten. Still waiting for a response for approval or disapproval of the project. Have been given responses that the committee is meeting tomorrow, next week, and they will be back to us soon. It is now November 11th. No call or written response from Cadden. Crappy service from an awful company. The security gates have been functional only 50% of the time we have lived here in the past 10 year. Our friends joke that we live in a semi gated community. They continue to raise our HOA fees annually for absolutely nothing in return. Horrible service. Steer clear is you can find another community without Cadden to run your HOA, but good luck as they seem to have a monopoly.

GV OFFICE . Don't answer the phone and They're mail box is full! How can a business operate not…read moretaking phone messages? They also had my address wrong for 1 1/2 yrs after I gave them new one 3 times! 2 stars because Tucson office tried to help me, otherwise 0 stars

We had a very good experience with our Realtor. Always…read moreavailable and made everything seamless. However. we did have a problem with the Home warranty company Long Realty uses, American Home Shield. Our toilet and shower overflowed the day after we moved in, our policy number was not in their system. Transferred several times, 3 hours later.....someone will call me back in 48 hours. My suggestion have your agent use another Home Warranty Company, do not use American Home Shield.

Unless you are in the real estate business, you aren't going to be a frequent visitor, but my…read moreexperience with this agency has overall been very good. I had inherited a house in Green Valley and it took a few years for me to go through the contents whenever I had a little extra time to drop in. Finally, in December I was through. I not only needed a realtor, but one who had connections to get the many repairs that the home needed done both well and reasonably. A friend in Sahuarita recommended Kirstin Ekrut. I called her from my home in Texas, and within a couple of days had the lowdown on what needed to be done and what it would cost to not only get the home move-in ready, but to present it in such a manner as to make it stand out to potential buyers. I went with Ms Ekrut in January, and by February all work had been largely completed including cleaning out and putting up for sale or donation the remaining contents. The home sold within days for asking price and it closed by the end of March. It is clear that my choice of Kirstin Ekrut to represent me was the right one. She and the agency she works for are highly recommended.

Green Valley, AZ has been a family destination for quite some time. Tower Home Rentals was…read morerecommended to us as a source for short term home rentals. The staff is unprofessional and eager for the monthly check without inquiring about our stay. The error for mail service "use the cluster of mailboxes", incorrect day for garbage service, and the failure to notify Pueblo Estates of our arrival are just a few grievances. When asked about the $25.00 overcharge of the pet fee, we were told "I'm not arguing with you" and walked away. With respect to (and our work ethics) of the rental home's owner, we left the home immaculate. (Departure photos were taken). We will return to Green Valley, but there will be no future business with Tower Home Rentals. Steve and Donna W.

I recommended to a friend to rent from Tower Rentals for a visit to Green Valley. I had used them…read moreprior to rent my home to snowbirds and had great luck. What a disappointment. What happened to that company....I had great service, however, the service now is hideous. My friend arrived to a less than spotless home after leaving a cleaning deposit. The fans were filthy and they offered her a screwdriver to take them apart and clean them herself. The carpet is filthy and they have no plans to clean them after she was required to leave a cleaning deposit. The topper is the ac has been broken for over a week and they were supposed to send a service rep today and guess what, no show in 90 degree weather. So sorry I recommended this agency to a friend.

I originally found Genesis Real Estate Management here on Yelp when I was looking for someone to…read moremanage my properties in Tucson, and I'm really glad I did. Specifically, Lemonie has been great to work with. She's very responsive, easy to communicate with, and does a great job finding tenants quickly. This past year has been especially difficult with storm damage and having to replace a roof during monsoon season. Since I'm out of town for work, I was worried about how everything would get handled, but Lemonie really stepped up. She coordinated with multiple contractors, stayed in contact with my tenants, and handled everything professionally. She made what could have been a very stressful experience so much easier for me. I really appreciate having someone I can trust to take care of my properties when I'm not there. Thank you, Lemonie, for everything you do for me and my tenants!

I've lived in a house managed by Genesis for seven years now…read more The two times that I've had issues with appliances, not working Genesis has failed to handle the situation with any sense of urgency. I sent a message on July 20 about my Oven not working and did not get a message back until September 1 As far as customer service goes, this is a complete fail on their part. I would not suggest this company to take care of your property.

Offers great costumer service, staff is welcoming and friendly. Awesome management company!read more

MAGA grifters. uncompromising, gaslighting, unhelpful, and misleading. unvetted maintenance.read more

Thank you suburban real estate through this wonderful journey of buying a home Natalia Mueller a…read morespecial thank you to you for your patience and dedication and helping us with this home process thank you everybody that is working at suburban real estate that is come alongside of us and prayed for our home even before God blessed us with it thank you for your hard work and dedication to your customers we will definitely use suburban real estate again when the time comes!

I rented from this group for two years.... they did a good job mostly, they were not very…read moreempathetic.... I had paid 16 months before my payment was due. Then my mom passed away and I was out of town and could not sign on because I did not take my personal computer with my saved passwords....and my rent was three days late .... anyway it got real ugly .... John made me drive way out of my way to take him cashiers check plus a late fee of 100 dollars...... it was a very ugly situation after a perfect pay record and I have a 820 credit score! and I am an old senior! There were a few other ugly situations I did receive my deposit back but of course they held out 60 dollar administration fee and 50 doLars to change the locks ! I hate to post negative things but had I known what I learned I would not have rented from them.... just saying!