They have lots of engraving options. I needed some bottle covered dated. Our first attempt at this…read moreproject was a misfire; 2 were right but 3 were incorrect. I had to go purchase replacements but the first attempted was no charge even for the correct ones, but right so. Odd that the proof was correct but the finished items were incorrect. I located replacement sweaters then we tried again. No proof this time. I did pay a fee for the replacements, which I thought was odd because I had to locate and purchase materials at my expense due to their error but the good news was the price was do-able. I'd use them again but be very clear about what you want done, especially if it is a non-replaceable heirloom item.

Called to enquire about getting embroidery done on hats and agreed on pricing for digitizing and…read morethe rough estimate of the actual images to be stitched to the hats however at time of picking up the hats the pricing quadrupled due their possibility of making a mistake. Classic bait & switch. Explanation of the 4x markup was due to the possibility of replacement due to a possible mistake on their part....so essentially the cost of doing business or loss due to mistakes are to be paid by consumer according to this companies policy. The hats that are offered by every other embroidery shops weren't offered here for some reason. The shop employees are rude and don't seem to have understanding of basic customer service accountability... BUYER/Consumer BEWARE !! (Rude + Dishonest Establishment)

On my way out of the mall, after entering other stores, I walked in the boutique as my last try…read more I was pleasantly surprised when i found what i was looking for thanks to Jackie, her fine and precise taste in jewelry made my life easier. I will be coming back for sure, i now know where to go for special occasions! Thank you.

The employee at this boutique was very helpful, friendly, and amazing! I got my very first Alex and…read moreAni Necklace (I'm not into necklaces, but she showed me how pretty it looks with it on) I'm soooo in love with my necklace! This boutique is my favorite place to shop at :)

They've done 3 projects for me and they all turned out very well, especially the last one. Good…read morecommunication and very fair pricing highly recommend.

Excellent craftsmanship and service. Very fast and helpful with our small project before Christmas.read more

Simply the best selection of fabrics and service that I know. Other stores may have lower prices,…read morebut the quality and service can not be matched. It's easy to get swatches also. Only bummer is that they stopped selling thread, as apparently most customers pick out fabric and then have someone else sew for them, however I sew myself so you will need to make another stop at e.g. Michaels or a similar store.

The professional service and beautiful store, really put my mind at ease. Recovering my furniture…read morewas daunting at first, then I met my designer, Anne, and she made my decision easier. She helped me pick fabric that coordinated with other projects I had done with Calico. It's the only place I trust.

We are using this service second time. We would like say…read morethank you for excellent service. Very professional and nice people who work there. Happy Holidays to you and your family!

From the owner: We specialize in custom embroidery and print services! From T-Shirts, Hoodies, Sweatshirts, Polos,…read moreHats, Banners, Patches, Blankets and more. Same day pickup is available. We can take pictures straight from your phone and put them on your apparels! No setup fee for printing designs!

The plug is awesome!!!I went in to get a last minute custom sweatshirt. John the owner went above…read moreand beyond for me. The shop has a cool vibe. Johns customer service and communication was spot on. His knowledge of fit, style and design was key. I will be back! Thanks John for all your help! I absolutely love, love, love my custom sweatshirt. I give The Plug 10 stars plus!!!