In February 2025 I purchased a sectional from Shilpa at the Batavia location. My friends were…read moreinterested in purchasing a sectional as well and I recommended Shilpa. They met with her on an afternoon in March and Shilpa was so patient and professional as they tried to decide what they wanted. She let them have space to talk, she helped them measure, she showed them many options. She even stayed past her time to go home to make sure they felt comfortable in their decision making process. In the end they couldn't make a decision that night and Shilpa was so understanding and made them feel like they could call her with questions. Thank you again Barb VenHorst

Beware of their "third party delivery company". We purchased a couch from them two months ago. Upon…read moredelivery the delivery men damaged a brand new interior door by jamming the couch through and taking four large chunks out of it. we have attempted to resolve it with the store multiple times - they could care less. Every time we call the store some supposed "manager" is going to call us back and miraculously we hear from the delivery company instead. We have been going back and forth patiently with the delivery company for two months who has promised payment multiple times and never provided it. You can see from the photos we are not just disgruntled customers, they damaged our home, have acknowledged the damage and said they would pay and they continue not to. At this point we've given up but I would never in my right mind refer anybody I know to this place. if we could return the couch we would just out of principal. stay away.

Zora's Furniture was the best choice and my house is AMAZING. The best pricing, same mfr and Zora…read morewas so attentive to my dreams home

Zora is a designer wizard! After she made my home look like a model home I asked her to help me…read morewith my salon. It looks fabulous...fresh, modern and glamorous! My customers jaws drop when they come for the first time. They love it and I love it! I don't even want to go home now! :) Zora is a little hard to find...(she is in a warehouse) but totally worth finding! And even better her prices are so affordable! You gotta check her out!

Best prices out there , they were very professional with the delivery and setup , they beat Ashley…read moreprices

horrible this place is a scam. The delivery company damaged my hard wood floors Adam said he would…read moretake care of it. But he hides and will not return calls. looked online the business is no longer registered with the State. Do not shop here!

Hard working employees with lots of choices and values. There are looks and budgets for everyone.read more

Been here a few times, the sales are good, but the quality isn't great. There are a lot better…read moreoptions out there.

Pathetic customer service. After paying full price and waiting 18 weeks for delivery we received a…read morebadly marred, defective product. They didn't care and made very little effpry to resolve the problem. We had previously bought a whole living room suite and also got awful responses to requests for product help. Our fault for giving them another chance. Beware! Expensiv, slow delivery and poor customer service.

The people as soon as we walked into the store gave us dirty looks and made our experience very…read moreunpleasant the lady pulled a man to the side pointed at us and he nodded and started following us around the store.

The store is beautiful, so much to look at and so many really different things. I've participated…read morein the outdoor craft market twice and look forward to doing more. The people have been so friendly and the market is run very well!

Wish I could do NO STARS!! I bought from a vendor at Rustic…read moreFox in Carol Stream yesterday 7/21. It was a green oversize nightstand. I asked for a discount bc the paint work on this piece was sloppy. You could see the wood color under the newly painted piece in the drawer area, it was never taped off properly and it was just a bad paint job. That should have been my first clue to walk away. Vendor agreed to give me $25 off. I went ahead and bought the piece and Martin (part owner of rustic fox) helped load the piece into the bed of our truck. When they got it in the bed of the truck I noticed the wood was gouged. I noticed it and said, I'm going to repaint this so I'll just repair it with wood putty. Martin had hit this cabinet next to something that caused this to happen when he was bringing it back to load in our truck. We inspected the piece before we bought it and this was not there when viewing it on the floor. Now, I get it home and really start to look at it. This was not a gouge in the wood this was the paint peeling from the piece not being prepared properly. The wood is fine but the paint just peeled right off the piece. You can feel the old, varnished wood underneath. It's smooth like the day the piece was originally made. I called Rustic Fox and was told ALL SALES ARE FINAL. Beware what you buy here. This piece was never prepped and painted properly. Now I have to sand the piece down to the bare wood and prime and repaint. If this was prepped properly to begin with, I could do a light sand and prime and paint. My point here...Martin knew the piece was damaged when he loaded in our truck. He knew he did it. He could have allowed me to return it. The vendor lied and said how much prep work went into this piece. NOT TRUE, you can see it right on the actual piece, it was NOT PREPPED. I'll revise this post once I find out who the vendor is at Rustic Fox. BE CAREFUL when buying these painted pieces. BE CAREFUL all sales are final!!

Judy helped us with several rooms of furniture & rugs and she was fabulous! I am still finding and…read moreappreciating ways that she tied together colors & pieces from room to room. She worked with our budget, style and quirky measurements. She knew each catalog inside and out and found us great pieces that we never could have found on our own. Highly recommended.

I am updating my previous review, thank you to the service manager for listening to my concerns and…read morelooking into the issue. Your assistance was greatly appreciated.

Beautiful store and selection of furniture but we no longer do business with any retailers who…read morepromote politics for either party. Unfortunately, as you can see from the attached photo from their Facebook account this evening they've crossed that line.

Yes I am a guy and yes home goods don't make me break into sweats of joy but this place is…read moreBEAUTIFUL! Ever since I walked in, I was blown away, I never thought I would find a place like this in my home town of Geneva. I can see why this place was voted best new Home store in Chicago Magazine. The prices are high but the product is well worth it. Next time my significant other wants to drag me here I will happily say yes!

We inherited a Victorian armchair and loveseat that were falling apart at the seams. The wood was…read morein terrible shape, and had an unattractive dark finish. Donna was extremely kind and helpful throughout the process. She gave practical advice, and spent a long time looking through upholstery samples with us. We decided to completely strip the wood to reveal the natural wood grain, re-glued, and reupholstered both pieces. All the work was done in approx two weeks, and all correspondence was answered promptly. We are over the moon with the results. The colors are stunning, and great care was taken to line up the complex pattern of the upholstery with the tufting. Excellent service and excellent results. We will be back with future products. Highly recommend.

My husband's grandparents passed away some time ago, and we were given their old cedar chest. After…read morecross-country travel, many decades of use, and some botched attempts to spruce it up, it was in terrible shape. Today, the refinished/repaired chest came back to us and it looks like it's brand new! I could not be happier with the results. Quick turnaround, too, and convenient pick up/drop off service! Thank you so much to the team!

I had a wonderful experience shopping at Lamphere's! It's a beautiful showroom with a great array…read moreof furniture, TV's and appliances. The prices are great and financing is easy. The store has been around for decades and has become an Aurora institution. Everyone that works there has been the for ages and are so nice and knowledgeable. I have to mention by name Sandra who has helped me many times in the past. She treats everyone like they are her favorite customer. And I have to acknowledge Jose the delivery driver. He's been there for over 25 years and is a superb delivery guy. He is quick, kind and careful of everything in my place. He even set the clock on my new oven which was the icing on the cake! Great job Dave who is a 3rd generation owner...job well done!

Pros: Cheaper than many, furniture…read more Con: Furniture always seem to be lacking in quality, if I had to guess it's because of the materials. Pro: Furniture looks visually nice, for the most part. Con: will more than likely loose its eye appeal after only 6 months. Pro: They do delivery. Con: If no one is home during delivery, they will leave your stuff outside. (Literally happened to us right now.) 1/5 recommend, tbFh.