I have been a patient here for over 30 years. However, when I became a patient it was a single…read moreoperation by Dr. J. Uyeda. He has since retired and several doctors have taken over the practice. My eye appointment is coming up soon and I will provide an update after my appointment. However, thus far everything has been good. My eyeglasses once ordered always arrived within a week. Although, they will tell you within 2-3 weeks. I have never had to wait that long.

I have been coming here for way too long before it's current owners Dr. Kim and Dr. Lu took over…read more With the two new owners, I'm very happy to say this place has been refreshed and renovated. What is great to see that is consistent from the prior owner is at the doctors are incredibly talented skillful helpful and personable. Dr. Lu is who I usually deal with and she is fantastic for not only myself but my entire family. What I like about her style is that she's very clear concise direct and focused on the health and vision of my eyes. This place continues to have an incredible selection of frames as well for all price points. The entire front office staff is completely different than it was with the prior doctor and that's OK because changes always happened. What I am glad is at the front office staff like their predecessors are super friendly and personable. They're always willing to help and always trying to be accommodating. I truly enjoy coming here because they don't waste my time and they're extremely great at what they do. I have consistently bought frames with lenses here and they are punctual and transparent in pricing and they never try to up charge you or sell you things you don't need. I appreciate this because they don't waste my money. If anyone is looking for an eye doctor and an office that takes insurances and does a good job for your annual checks and cares about your eye health and your vision, This is the place!!!

Beautifully designed office, receptionist and dr were both very kind and welcoming. I took my…read moredaughter in for a first time checkup - she was a bit nervous going in but they made her feel comfortable and she was eventually happy to be there. Kid and family friendly practice ! She even got a little treasure / prize at the end .

I just discovered this eye-care doctor in the neighborhood! Doctor was very professional and…read morethorough and the assortment of eye-ware was great. So glad I found this place!!!

The optometrists are good and it is a great place to get examinations . Reasonable prices and…read moreaccurate corrective prescriptions. It is a great place

Three of my children needed eye exams for school. They were super easy to set appointments and…read moreaccommodating to our schedule. The doctor was knowledgeable friendly and thorough. Best of all exam was very affordable comparable to other places.

Great care and friendly service. Learned something new about my eyes that no other eye doctor…read morecaught before

We had a wonderful experience with Dr. Olswang! We arrived, filled out the paperwork and were seen…read moreimmediately. Dr. Olswang was thorough, polite and made sure to address any concerns we had with expert care. My husband and I both found glasses frames that we loved easily, and they took any ones we tried on to sanitize them before re-facing them. They followed all the COVID precautions (sanitizing equipment, masks, etc.) and we felt very safe. So glad we found them and are already looking forward to our next eye appointments! :)

Excellent care Excellent and professional staff…read moreBeautiful building and even have a Starbucks! Our family sees every Dr at NWMLF 5 stars for sure

Loved our first visit to WEE today. Everything went very smooth, the doctor was great with my…read morekiddos and overall made it a very easy appointment. Online appointment scheduling was a bonus as well! Overall would highly recommend for pediatric eyecare.

Dr. Lexi is the best! She is so patient with kids and my granddaughter loves her! I highly…read morerecommend going to see her with your kids (or for yourself at her newer location on Milwaukee and central.) She's very caring and professional. Everyone who works for her has been very nice also. I've never had an issue's and we have been seeing her for a few years now. :)

Overall had a good experience here. Prices were fair and reasonable and the customer service was…read morenice too. They did a very detailed family history which I found very insightful and the optometrist seemed very knowledgeable and considerate.

I have no reason to dock this eye care facility. They're taking all the necessary precautions…read moreregarding COVID-19: appointment entry only, hand sanitizer upon entry and exit, 6-ft separations, cleaning of glasses etc. They allowed my mother to use a prescription procured from another establishment-- even allowed me to email it to them. They take a good variety of insurances, including state funded, and are clear on pricing and coverage every step of the way. I will say, the doctor on site was a bit curt, but I will chalk it up to COVID stressors and ensuring timely care. All things considered, I would recommend this place.

I called to make an emergency eye appointment. They don't take those. I had never been there before…read moreso they took all my info and made me the next available appointment. I gave them my vision insurance info and they said they accepted it. I got a call a few days later by a women at the front desk asking for my insurance. She told me the call center said that (why is a call center telling ppl if they approve of ins or not???) she said she would look into it and get back to me. I never heard from her. I called the AM of my appointment which I got a text confirming the appt but the office had never heard of me and didn't have my appointment. The women at the front desk were beyond rude! I would never even make another appointment there again.

I had a terrible experience with Dr. Dalporto. Not only was she unprofessional, but she provided…read moreme with the wrong contact lens prescription for 2 years. I had difficulty seeing anything up close with the contacts I wore that were based on her prescription. Reading books, checking my watch, or reading on my phone was impossible due to the blurriness. It bothered me for 2 years, and I was very frustrated with the issue. I asked her to adjust the prescription several times. She made slight adjustments, which were not helpful. She finally told me she could do no more, or I would have trouble seeing things far away. She also told me that it was normal to have blurry vision while wearing contacts when looking at things close up because contacts are different than glasses. This was incorrect information! I wasn't sure what the problem was, but I figured it was my eyes. Eventually, due to the discomfort, I gave up wearing contacts unless it was absolutely necessary. The issue was finally resolved when I took a trip to Taiwan and consulted an optometrist there who told me that the prescription Dr. Dalporto gave me was entirely wrong and too strong. They said that she should not have simply given me a prescription based on whatever the vision test machine determined. Every prescription needs to be adjusted based on each individual's lifestyle and habits so that anything--both close up and at a distance--can be seen clearly and comfortably. I received a new prescription, and when I tried the new contacts, I immediately noticed a huge difference. They were so comfortable, and I had no trouble seeing or reading things on a computer, on my phone, or close up. The problem I had with blurriness that had been bothering me for years was finally resolved! Now I can wear contacts again--every day, all day. I went back to Dr. Dalporto and asked her to adjust the prescription on file based on the new prescription. She simply copied the numbers directly from the Taiwanese prescription and checked my vision. It was 20/20, of course. Had she actively tried her best to help me achieve the most comfortable and accurate prescription years ago, I would not have suffered so much with blurry vision when trying to see things close up! When I complained, the office manager was cold and impatient and didn't apologize for all the trouble I had been through. Instead, she asked me, "Is there anything else?" At this point, I was so fed up with this mess and so shocked at the customer service I received that I decided to change optometrists completely for my own vision care. One of the fundamental jobs of an optometrist is to give correct, comfortable contact lens prescriptions to patients. If they fail to provide an accurate prescription, it raises serious doubts about their professional competence. This experience proved to me that Dr. Dalporto doesn't care about her patients' vision, nor does she try her best to solve the vision issues they have. Instead, she is very passive, only does what she is asked to do (but poorly), and performs vision tests that a robot could do. In a word, she is incompetent. Don't go to Dr. Dalporto. She is totally unprofessional and won't give you a correct prescription!