Longhorn Imaging staff are the best. I was greeted promptly upon walking into the office and the…read moregentleman who escorted me back to the MRI made sure I had everything I needed to prepare for MRI. Due to my injury, the MRI was very uncomfortable but the gentleman giving me the MRI, Carlos, was very understanding and tried to make me as comfortable as possible. After completion of the MRI, I had some questions about the test and Carlos took time to explain it to me. Even though the test was uncomfortable, the staff at Longhorn Imaging made it bearable. The staff at this site is great representation of providing customer service. Please keep up the great work.

Wonderful CT scanner! Very clean office and very high quality. Very friendly! Highly recommended.read more

I had my first MRI today and a couple x-rays. Probably my last MRI. I wouldn't say its horrible,…read morebut the feeling I got while I was in the tube was weird. And it's extremely loud. I'm not claustrophobic, if you are I don't recommend it. I waited about ten minutes before a guy came and got me to get ready for the MRI. He explained everything in the kindest way, but he didn't sugar coat it. It didn't really make me nervous, but maybe some anticipation slipped in. Then came Rene to perform the MRI. She also explained everything, just like he did, but for some reason a calmness came over me. Don't get me wrong, I couldn't wait for it to be done and it went over without a hitch. Then I went to the x-ray room. The girl took four x-rays in 2 or 3 minutes. She didn't have to read anything to know what to do, and she knew what positions I had to be in for the proper x-rays. She floated around like a little dove. This was the first time I enjoyed getting x-rays. I don't want to leave out the two girls at the front desk. As soon as I walked in I started to tell them my name and why I was there, but before I even started with my last name the girl gave me some paperwork that I had to fill out, since I was a new patient. Their kindness was explosive. Longhorn Imaging in Kyle is not your average Medical Facility. It's friendly, caring, and everyone knows their job like they know their name. These people are absolute professionals and they treated me like royalty. Oh yeah, I had to wait for the x-rays because the bureaucrats or whoever, was inspecting the x-ray machine, they probably checked all the machines, and all was well. So you also know this place is top notch. If you need any type of imaging, this place is for you.

The Bee Caves location exudes elegance and class! That uncomfortable doctors office feeling and…read morewaiting room is nonexistent here at Longhorn Imaging. The staff is top notch, and the amazing window view of the hills are so comforting it's like it's own utopia! AMAZING JOB LONGHORN IMAGING! Highly recommend!!!

Great people great care office is always clean and welcoming and always greet with big beautiful…read moresmiles 10/10

Disappointment all the way around, have an HMO, PCP sent referral along with Insurance Information,…read more1 week later received a call for appointment (at 9am) went to appointment, girl at the front desk, close, to throwing clipboard at me, after filling out the "book" I was informed that they did not accept my insurance.. What a waste and disrespect for my time.. More investigation should have been done to make sure everything is verified , before an appointment was made.. Totally unprofessional... Now for the "emphatic" retort from Absolute Life Wellness Center : "I am so sorry to hear this, please reach out to discuss... " Yada yada yada - * Review is honest,  accurate. my experience and my opinion... Posted in accordance with "Consumer Review Fairness Act

This adulting life is for the birds, the birds. Thankfully this imaging location makes it a bit…read moreeasier. Appointment scheduling was super easy and efficient. Reminders up until day of just in case you forget along with the pre-paperwork completed online. Their door says open at 7am vs Google maps sites that have 8, so I arrived about 5 minutes before the appointment at 8. Got into the back a bit late, with everything else going as planned. Joan way my technician and she was so pleasant and friendly. Made the process less stressful and efficient. She gave clear directions and only had to redo one item. The changing rooms were nice with and according style door with magnets so it's not just a sheet covering the opening like other places. Even the gentlemen who did my checkin was friendly and efficient. Helped to have the prework done.

Great service, really felt they cared. I went to the wrong location so I called to let them know I…read morewas on my way. They were very understanding and let me come. Even though I've probably had at least 20 MRIs at this point, they made sure I understood what was going to happen and that I was ok. Getting the IV was pretty painless too. This is a great and clean location.

We didn't plan on becoming pregnant and knew it was gonna take a while to get in with a doctor, so…read morefinding TruCare Women's Clinic felt like such a blessing. They were able to schedule us for the very next day. Rebecca at the front desk was incredibly kind and welcoming, and Erin, the RN, was just as compassionate and helpful. Since this was our first pregnancy and it was unplanned we had many concerns. We never felt judged or rushed. They made sure I felt safe, heard, and fully understood every option and every step of the process. During our first visit, they confirmed the pregnancy with a urine test and performed a vaginal ultrasound. It was quick, painless, and everything was explained clearly. We were given ultrasound pictures, prenatal vitamins, and a follow-up appointment since it was still very early and we hadn't heard back from our doctor yet. The facility was immaculate, and the care we received was beyond what we expected. We're over the moon that we found them and truly can't recommend TruCare enough.

Free pregnant test great service they are Christian they believe and a baby is a gift from God what…read moreis true , they had programs for 1st time mom , I'm very happy that places like this are available for low income people,

MRI- I was scheduled for a MRI. The 1st it had to be rescheduled and I paid the estimate. The…read moresecond time it had to be rescheduled because although I communicated when scheduling that I had a temporary device inserted, I was not told to bring the office report that it was removed. It would have been simple for the tech to simply call the providers office to have it faxed but she chose to send me away. I was told to bring it on the next appointment. Not fast track was made so I had to wait a long time to get a new appointment. That being said, this time when I scheduled I let the staff know the issue and that I now had the permanent device implanted. I asked about if I had to bring it they said no, just the medical card and device program. I then uploaded the information about my device including a photo of the card. I then received a call from the corporate office about the information I had already uploaded. I called back and told the person who called me it had already been uploaded. She said that was all she needed and I was good to go. I arrived early for my 9:20pm appointment. The person who checked me in and the tech Josh were respectful. I dressed for my exam. Allison, who works at the Westlake and Kyle offices. the MRI tech is completely disrespectful. She called someone else who remained on the phone. A they spoke I came to understand that I would need to reschedule, because I did not bring the excise report from the trial, even though the control module I had turned off both devices including the trial that had been removed. I indicated I understood I needed to reschedule. And that I specifically asked the scheduler who indicated it was unnecessary. Then Allison felt the need to scold me telling me well you were TOLD.... This was completely uncalled for. She could have simply said yes ma'am, I'm sorry but we will still need that report for liability purposes. Not begin to argue or scold me. I told her several times she did not need to speak anymore, but she kept trying to in an effort to put me in my place. She is very rude and lacks the bedside manner required to deal with patients. I would recommend she go to training so she understands it is not ok to be confrontational. Thank heavens my insurance covers me at Baylor Scott & White where they take the time to train staff and things that are necessary are handled well before the patient gets to the office. I have always used ARA in the past, but now I understand that, as a paying customer, one who ultimately funds these facilities, we do not need to subject ourselves to rude, discourteous, disrespectful and misinformed treatment to receive the services that we require. In addition to which they have kept my money for 8 months. I vote DO NOT continue to fund these institutions by continuing to provide them with your patronage. Just say yes to Baylor Scott & White and no to Austin Radiology Associates.

This is the worst healthcare provider service I have ever encountered, even after using diagnostic…read moreservices in some very rural areas and in the busiest Metropolitan areas. maybe one out of 10 service and scheduling reps even listens to your issue, but every center will drop your call after waiting on hold for 10 minutes- and I mean at exactly 10 minutes. Their system is programmed to drop you without any concern when you are waiting on hold for a STAT appt or desperate need. Completely insensitive and unhelpful. Their reports are often blurry and illegible even after requesting originals multiple times. They send faxes with blurry streaks and multiple printer lines and marks making them impossible to read. I immediately called several places in Palm Beach Florida where I had no previous services and was immediately given my choice of appointments even for a Saturday. These clinics had NOT diagnosed the beast and spine cancers that are present so they had no idea of the patients history and they were very accommodating. The pictures below of my numerous calls to ARA that were dropped after exactly 19 minutes were placed on EST when the Austin clinics were still open. I addition, when I explained to at least 5 scheduling reps that ARA had rescheduled the original mammogram where cancer was suspected more than 4 times over the past 11 months, not a single agent offered to take any extra steps for the STAT orders this time. And I called 3 different centers several times. See my photos below. Fern Lindsay

The doctors and staff nurses and front desk staff are the best I have been coming here for over 9…read moreyears with Baylor and they are so amazing and supportive I couldn't ask for a better doctor Dr A is the best and me and my family come here and will never change thanks Dr. A and staff for all your help we live yall

Two complaints about Dr. Akhil Kumar Agarwal in Austin, Texas. I was 3 minutes late for an…read moreappointment. After filling out paperwork for 10 minutes he cancelled my appointment because I was late. I guess his time is more important than mine since I've waited more than 15 minutes for him in the past. 2) He cancelled a refill of medication I desperately needed without telling me because a computer database showed that I picked it up. I hadn't. When I suggested that he could have asked me if I had picked it up (and then confirmed it with the pharmacy), he offered no apology. He said it was the pharmacy's fault, not his. He also insisted I call him "doctor" after I addressed him by his first name as if he's above me.

Here for an MRI... I am very appreciative that I could schedule an appointment at 6 pm on a Friday…read moreevening. Truly convenient... insofar as any MRI can be considered convenient! Lovely, quiet, serene waiting area. Very professional.

Horrible place to go for imaging! I had an appointment for weeks. Filled out the online forms…read more Showed up 45 minutes early, sat for 30 minutes, then they tell me they cannot do the imaging because I have a stimulator. Thanks for letting me know ahead of time. I spent 1.5 hours of my work day just to be told no. I will be taking my business elsewhere because Longhorn Imaging is a joke. Go anywhere else!

Ashley and Colbie at the Cedar Park location were AMAZING!! So kind, and quick! And they even…read moreplayed me Taylor Swift during the MRI!!! I couldn't even believe they were nice enough to do that for me I HIGHLY HIGHLY suggest this place Thanks girls for not only taking it easy on a slow moving broke down ole girl, but for making the entire thing a little more bearable and brighter

This place sucks. I had an appointment for weeks. Took 2 hours of my workday to go down there. Got…read morethere 45 minutes early, sat for 30 minutes only to be called to the front desk and told they cannot do my imaging because I have a stimulator. I tried to complete the paperwork on line several times, but hitting the submit button did nothing. No apologies, just excuses. This is something I should have been told way before I showed up for my appointment. Go somewhere else. They told me to find an imaging place that can do MRIs with stimulators. I asked where and got a blank stare. The staff showed no empathy for the time wasted, and didn't tell me where I could get an MRI with a stimulator. This should have never happened. POOR customer service. No one in my family will use them again. Get your act together Longhorn!

We had the best experience with Home Baby Reveal! Michele the ultrasound tech was super…read moreprofessional and great at explaining everything as we progressed through the scan. It's such an amazing experience to share with family who otherwise would not get to attend the ultrasound. I would highly recommend booking a home scan if you live in Austin. Makes for the perfect surprise for family too!

From the owner: Home Baby Reveal provides in-home ultrasound services for growing families in Austin, Houston and…read moreSan Antonio areas. Our licensed ARDMS ultrasound technologists capture 2D, 3D and 4D images in the comfort and safety of your home. Unlike traditional ultrasound clinics, we can generally schedule a licensed technologist to come to your location within (24) hours.