Edit 9/2017: we tried it again this month and things were slightly improved. Given that we have had more good experiences than bad, I am raising my review from 3 stars to 4, but keeping the review below as a reminder of how a great place can backslide.
Longhorn used to be our favorite restaurant. We would drive down from Springfield VT to spend anniversaries and special occasions here. We always liked the food, the service and the bar.
I don't know what happened. Perhaps it was just too busy, being the first nice day this year and a bunch of graduations going on. But it has always been busy, so I don't buy that.
On our most recent visit, I didn't mind waiting 25 minutes. It has always been worth it in the past. But neither the service nor the food were up to snuff.
The waitress was nice and pleasant, but there were mistakes. My wife was not asked about a side dish and didn't even realize this until the entrée arrived without one. When we addressed it, the waitress asked, "Do you still want one?", which was sort of a silly question. When my meal came out, I realized I had not been brought the salad I had ordered. Again she asked "Do you still want one?". When she brought it to me, it was the Caesar Salad and not the mixed greens I had ordered. She went out of her way to tell us there would be no charge for the items, even though they were items that were already part of the meal price and should have been brought with or before the entrées (we both found this statement odd, both times she said it).
While this was all a bit frustrating, it was nothing compared to the raw salmon. While the outside and ends were fine, the center was bright pink, glassy looking and cold to the touch. I told the waitress to mention it to the cook as we were leaving. She said she would have sent it back, but I never send food back for fear of a disgruntled cook spitting in my food, or worse. Instead, I took it home and cooked it myself for lunch the following day. She made sure to tell us that it was perfectly safe and not to believe the horror stories about uncooked salmon. While this may be true of some salmon, it is not true about all salmon. If I end up with parasites, I will pay her a visit.
The drinks we ordered were "bottomless", but no one ever checked to see if we wanted refills. As we left, there were two hostesses chatting with each other. Neither asked about our experience and the basket for after dinner mints was empty.
All previous visits were four or five star quality, but neither the food nor the service this time warrant more than three. I may not ever return, as my dream restaurant has now left a bad taste in my mouth. read more