great food and service! they were......um........so generous with their cups! thanks guys!!!! read more

LongHorn Steakhouse - cups... - Steakhouses Near Me - Montgomery, Alabama

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We're do I start? Took over 15 minutes for our server to come greet us. Then it took over 15 minutes to get our drinks. We order another margarita after finishing our great food and we waited 20 minutes on the drink. The service was the absolute worst I've ever experienced. You get looked down for not tipping well but you don't wanna give out good service to earn your tip. Came for my birthday dinner and hated every minute of it. My wife was right we should've gone to Texas road house. read more

LongHorn Steakhouse - Us waiting for the drink and already done eating and still have not gotten the drink - Steakhouses Near Me - Montgomery, Alabama

We went to Longhorn in montgomery AL on 1/26/26 for my wife birthday. When we got there it was cold in the waiting area but everyone said maybe it's because the front door is constantly being open. When they say us, it was still cold. The waitress explained that the heating unit was broke. We asked to speak to the GM Mr Hill. He was very rude and dismissive. His comments were, you decided to eat here not me and no I'm not giving out any discounts. He continued to say that you should have went somewhere else. This type of behavior should not come from a GM. read more

We arrived here a few minutes after opening. We had a party of 7 and waited until they put the tables together. Once seated, our waitress took drink orders, delivered those and gave us a few minutes to decide on entrees. I didn't catch her name but she was very attentive/helpful. I want to say it was a manager who helped her deliver food to the table and checked on us throughout our dining experience. I ordered a medium well Ribeye and loaded baked potato but added the Brussels Sprouts as an additional side. The overall meal was pretty good. There wasn't a long wait for all of the food to be delivered to the table. Those who had salads had time to enjoy those before other food arrived. I think we all enjoyed our meals and the overall atmosphere of the restaurant. read more

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Fast food and service. Longhorn is one of the only restaurants in Prattville that never disappoints. Manager came to our table twice to check on things. read more

Stopped in with a friend for an early dinner. Plenty of parking as this place is on the far end of a strip mall. But we were shocked when told our wait would be 45-60 mins on a Sunday. After about 30 mins, we saw a couple spots at the bar open up so we grabbed the seats. The place was definitely packed and at least a dozen or so groups were waiting to be seated. And on top of that, call-in orders to go and Grubhub pickups, and I think the kitchen was overloaded. We munched on the Spicy Chicken bites...which were good. I also ordered the Grilled Chicken & Strawberry salad. The salad was tasty too. This is a Coke house folks, sorry Pepsi drinkers. Now on a busy Sunday evening, service was below par in my opinion. I acknowledge that this place was busy, however, I definitely didn't get a sense of urgency from any of the staff. When we asked for anything, it took a very long time to show up. In fact, part of our order was missing. We asked a couple times, but eventually cancelled our request. Food here is good, but the service (under busy conditions) needs improvement. I'd give this place another chance, but only when it's not so busy. read more

I decided to try a new location this time and I do not regret it. The food was fresh and hot and the server met our needs. We came at lunch time. Not only was the food good the margaritas were on point too. read more

LongHorn Steakhouse - Parmesan Crusted Chicken - Steakhouses Near Me - Montgomery, Alabama

The wildwest shrimp was drenched in grease. When I asked could I have a fresh serving I was told they had to change the grease. Customer service was great with my server but food is horrible. I normally have $120 ticket. I cancelled my dine in and to go order. I've visited this place too many times and had too many bad experiences. I'm done for a couple months, maybe years. read more

Go here often, great service, great steaks and my favorite "strawberry Salads" full or as a smaller portion side order. Great place, wife and I have lunch/Dinner there at least once a week. Just good! read more

This is the worse place to ever eat, went in to an almost empty restaurant and was told it was a 40 minute wait. Spoke with others waiting to be seating and they had been waiting 1 hr and 40 minutes. The host was busy talking with seating patron. we never got seated so we left, worse service will never go back and this is the second time we had this issue! Management is horrible they should be fired!! read more

Service was very good. Food was served as we ordered if. Husband asked for his steak to be cooked medium well and I asked for my steak to be medium. Potato and sweet potato were both cooked well. We enjoyed the food but the restaurant's doorway was dirty with debris. Restroom was not clean . read more

This was your typical Longhorn. Really nothing special about it. Long wait to get seated and a pretty long wait to get your food, drinks, etc. We did appreciate the opportunity to sit at the bar and be seated sooner. Our steaks were cooked the exact opposite of how we ordered them. I'm guessing they got our orders backwards (rare and medium well). read more

My server was Carla she so sweet and attentive! Food was hot and great! Overall service was a 1000/10!

Let me tell you about the manager at longhorn in Montgomery al.this man take his lady that he has been with for almost 20 years and drops her off at her brother's and dad's house because she is sick because she drinks to much and him and there kids just don't want to put up with it and doesn't tell anyone what is going instead of getting her help like a good man should do.he just walks away and gives up on her.thats the kind of manager I want running my business. Says a lot about his priorities doesn't it.me and my family will never eat there again read more

Decided to come here instead of having the same thing, the traditional New Years meal. Ordered the Parmesan chicken which was great. The husband ordered his usual the porterhouse steak.... The server Mika was great... read more

LongHorn Steakhouse - Steakhouses Near Me - Montgomery, Alabama

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The food was Awesome, the service was superb even though it was crowded. And family really enjoyed the ambiance while celebrating a birthday. read more

Wonderful dining experience. My family made a stop at this location in the middle of the afternoon. We were traveling back to NC from being on vacation in Florida. We were immediately seated. Had an absolutely great waiter by the name of Charles. So friendly and attentive, we really appreciated the care and attention he showed us during our visit. I know if you've been to one Longhorn youve been to them all but truly the hostess and waitstaff can make or destroy an entire experience. I'm sure if we lived here in Montgomery this would be our favorite Longhorn read more

LongHorn Steakhouse - Child's cheeseburger and broccoli - Steakhouses Near Me - Montgomery, Alabama

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The only reason I am giving this place 3 stars is because of my server. If Kymberlin wasn't my server I would have given 1 star to this restaurant. Beginning with the Rude woman who was at the hostess station. We walk in, we say Hello and she says..Yes! I said table for 2, she looks around then makes a motion like she was looking for a table. A young man walked up and she said to him..You do this! That should have been my first sign. After waiting 15 minutes for our table, which wasn't a big deal, the same young man seated us. Once at the table and waiting 10 minutes for our waitress, we learned that there was some confusion about who would take our order. My second sign. We place our order for drinks, appetizers and entrees all together because we figured it would take a while. At this point we've been seated 25 minutes. After waiting patiently, Kym brings us bread and we ask about our drinks for us to be told they don't have a particular rum..Bacardi. Signs, signs, signs. So, now we've been here 45 minutes. One entrée makes it to the table, and I had to wait 5 minutes longer for the second one. For both meals the potatoes were cold, my rice was salty and my salad arrived after my entrée. But, it gets better. Our appetizer arrived while eating our entrée, and we've officially been here an hour now. More signs! The reason for the 3 stars, each time we had a question about something she tried to make it right. But we observed the bartender, other workers and management be very unprofessional. Regardless of that, Kym continued to do her job and keep a positive attitude. read more

The food was your typical LongHorn. They are a pretty consistent middle of the road chain. The problem here is the service and the attitude from the service people. They act like they did you a favor by showing up. There were a lot of errors that were not corrected with my order. I had to ask three times over a fifteen minute period for a refill. It would be different if they were slammed, but they were not. They did have a decent number of to go orders, but not nearly enough to affect the service the way it did. read more

On my visit to Longhorn, I tried to go with something different today instead of my usual steak and homemade steak sauce. If you haven't tried that steaksauce, do yourself a favor and give it a try. I had been eyeing the Primetime Burger. This burger is a half-pound patty with shaved prime rib, cheese, mushrooms, onions, and served with horseradish and au jus. Think of it as prime rib except on a burger. The burger says a half-pound patty, but when it came out, it looked smaller than what I expected. I like my burgers cooked medium and this was more well-done than medium. Besides that, the burger was very good but not spectacular as what it sounds. Parmesan fries come with it. Parmesan cheese on fries sound like a wonderful idea except the parmesan cheese doesn't really stick to the fries. It needed some garlic butter or something to help with that. Sweet tea was wonderful. I tried the Primetime Burger out of curiosity but I'm sticking with my steak next time. read more

LongHorn Steakhouse - Primetime Burger with parmesan fries - Steakhouses Near Me - Montgomery, Alabama

Obviously does not know anything about a clock or time management. Supposedly a 45 min wait. At an hour and 20 mins we ask and are told there are still 3 parties ahead of us. Absolute horrific waste of time and a disgrace to the brand Longhorn. Will try at other areas when traveling but never here again. read more

It's a Longhorn what can I say. The food was good. Lots of people on a Friday evening. Our server did a good job. Another successful visit in Alabama this time. read more

This is one of the last good restaurants on this side of town in Montgomery. It is very clean. The service is great. The food is good, as well. Parking is generally pretty easy. When I am in town, I often get food to-go from here. My usual dish is the salmon with rice and a salad. It is pretty consistent. On my latest visit, I actually dined in. I had the ribs and a baked potato. My grandmother had the grilled shrimp. Again the food was good and the service was great. Everyone was very friendly. Despite having multiple parties of 10 to 15, we were seated relatively quickly and did not experience a delay in service at all. Definitely recommend. read more

Prattville location is really good in comparison to Montgomery's location. The food and service are worth the visit. The restaurant is always busy. read more

Really good food tonight. Service was outstanding. My 8 oz renegade was cooked perfectly. The broccoli was really well done tonight also. I forgot my card and the server brought my card to me before I left. My friend had the 20 oz ribery and an Arnold Palmer, and his food was also cooked well. There was a slight error on the bill was also corrected immediately. I tried to call 3 times and got disconnected, because I wanted to get her name. Maybe it was Amber. Thank you. I apologize I did not catch your name. read more

Service was outstanding. Went there tonight with a party of 8. Had a long wait but knew that when we put our name in. Our server was busy when we were seated so the manager took it upon himself to take drink order and appetizer. Started up a conversation and introduced our waitress Ashley and remembered we were heading south for a baseball tournament. Ashley was on it, got every order correct, food came out timely, and service was with a smile. Only downside was the wait at the bar. While waiting on our table my husband stood at the bar for 35 minutes waiting to order and pay for 1 margarita. read more

Although there was a two hour wait time, because they were short staffed, we were served well. Alexis and Ruth took superb care of us. My hat off to the cook. Our food was AMAZING. Worth the wait. read more

Will never ever come back to this place, they have no concept of service what so ever. Restaurant half full, was told 30 minutes wait to get a table, was not offered a place to buy/get a drink while waiting. First sides for entrees was served before starters was finished. Food served with no ordination, sides wrong and served at different times. Manager thought this was normal as food would be served when it was ready and not regarded as one meal. Just so bad, I have been a big fan of Longhorn over many years, but this place have just made me think twice NO STARS. Ulrich read more

Food is never the issue. But I do wonder, what is the point of doing a scheduled curbside pick up time if they aren't going to bring the order to your car and it is 15-20 minutes late? read more

Placed an online order at 4:50pm food wasn't ready until 6:15 (stated in app ready at 5:25) that's the first thing WRONG. Husband brought food home and my order was wrong as they put two shrimp plates with a little rice and some very salty wings(wouldn't recommend) Called back to be put on hold and 26 minutes I was at the restaurant and wanting a refund. The place wasn't packed on a Monday so what's the issue Longhorn. I will not be doing business with you guys anymore. A total waste of time and the management didn't care. read more

Restaurant was dirty and had a terrible smell I've eaten at a lot of LongHorns and this was by far the worst ever. We want to leave but it was a Sunday in Montgomery Al and apparently the entire town closes up and there wasn't a place that I trusted anymore for miles. Stay away far far away. The waitress was pretty good that was the only positive of the whole experience read more

I ordered online and I checked in I didn't get my food til 30 minutes later my food was cold they didn't get my order right honestly they just need better help read more

First of all, let me start with how good their food is. The Filet mignon taste really good and it taste fresh and they know how to do it perfect way and their French fries With perma John cheese is so good too. Also their fries is fresh for sure and they are hot. However, I forgot my self once I started eating that dish. Also Ms: kiesha was nice and welcoming and trying to make everything she could to make me happy and making sure I like the food. I will always make sure to ask for her table when ever I come to this location. Also since its my first time to eat in this restorant I like it now more than Logan's. They got me hooked on their food. read more

LongHorn Steakhouse - Steakhouses Near Me - Montgomery, Alabama

In town visiting and wanted some longhorn and If I could give this place NO stars I would. We waited at least 30 mins before we got our drinks then another hour or so to get our food and it wasn't hot at all. The server was terrible. EVERYTHING WAS TERRIBLE read more

The food was excellent!! Server was super nice and knowledgeable!! No wait time for dinner. I did take away one star as the place was extremely dusty (especially the lights above the tables and the decor) and needs some detail cleaning!! Will definitely go back!! read more

I getting my money back in the morning for these burnt steaks and no I don't want it remade! You should have cared enough not to send this food out like this! $62 dollars spent! I will be there at 11am to pick up! read more

LongHorn Steakhouse - Ewww burnt - Steakhouses Near Me - Montgomery, Alabama

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I enjoy the steaks at longhorn, but this location i def won't go back. As soon as you go in there's a really bad smell, after i sat down, the party was also complaining about the smell so i know i wasnt imagining. We just walked out, def wasn't worth it. Hope the manager/owner gets their grip read more

When I arrived the hostess informed me I will have a 30-35 minute wait, that ended up being and hour and a half wait. After we were seated, we had to wait 30 minutes for non-alcoholic beverages and bread. Then had to proceed to wait another 2 hour for food. I would not recommend this place to anyone. read more

At first our visit did not start off the best. We had a call ahead and nothing was prepared so we had to wait longer than we anticipated. After that we had a very rude server. Once we said something to the manager she was very professional and apologetic. We got a new server that was amazing. Then out of no where we had a couple free appetizers for the inconvenience which was nice of her. The food was very good also! read more

Food is great, service sucks though. Our host brought the bread and butter after we were almost done with our entrees lol. But then I'm seeing this behavior in everywhere in Montgomery Alabama. People are very rude. read more

LongHorn Steakhouse - Food is amazing - Steakhouses Near Me - Montgomery, Alabama