My mom was transferred to this incredibly beautiful and serene hospice center and somehow in the…read morecare of the wonderful staff and volunteers improved enough to be transferred to a great adult family home. Both staff and volunteers at this hospice center are true angels. My family is eternally indebted. The Gene & Irene Wockner Hospice Center is the only freestanding hospice center in King and Snohomish counties. The beautiful Cape Cod-style facility was designed to be as home-like as possible, consistent with safety, security and excellent medical care. The Center's 15 private patient rooms include sleeping spaces for visitors, a private bath with shower, TV and a wardrobe closet. Each room opens to an outdoor patio with a view of the park-like gardens. The gardens include a lush courtyard with a waterfall, a children's play area and walking paths through the rose and alpine gardens. Families and friends can visit at any time, and children are very welcome. The comfortable family rooms throughout the Center are furnished with sofas and chairs, TV, desks, and telephones. The main family room has a children's corner designed to offer little ones comfort and a place to play. Each wing also has a full kitchen, which allows families to cook special meals if they so choose. The Center is named for Gene and Irene Wockner, whose initial support provided the resources needed to research and plan for the Center. The Wockner family's generosity continues to provide for Evergreen Hospice Services.

My father recently spent the last 10 days of his life at this beautiful and comforting hospice…read morecenter. His care was amazing and his death was with dignity and grace. The nurses and caregivers as well as the social workers made my father so peaceful and helped our family through this painful process. I will be always grateful for the love and support my father and my family received during this difficult time. Thank you so very much.

We are here for loved ones end of life care. When the nurses and other staff members come in the…read moreroom, they are talking to the resident telling him their name and what the staff member is doing. They also keep the family informed of resident's needs and medication changes. They ensure resident and family are comfortable. We are very lucky that our dog is able to be here. The room is cozy. There is a community kitchen. living room, playground, and large sitting area for families. A wonderful, stress free setting for a difficult time.

They are not in the healing business, they are in the drug and dying business., which they call…read morecompassionate pain management. If you have no pain, they still insist on the patient taking their lineup of dangerous medications. They try to convince family members that their drugs are safe and required in spite of no pain. Their care is little more than a downhill roller coaster to death. It's like they want the patient to die as fast as possible, like they have an agenda or quota to meet. With all the Hospice Medicare fraud happening in the US today, $22 B, how is it possible to trust any company offering Hospice care to your loved ones.

The facility is clean and welcoming . The staff really care…read moreabout the residents. COVID-19 has been hard on all of the residents, staff and families. They are now able to allow families to visit. Therapy services are outstanding. If you want a quality skilled nursing facility you should choose Bothell Health Care. Thank you to all of the staff for all of your dedication to your patients!

This facility was completely unprepared to release my 91-year-old mother an entire three (3) days…read morefollowing medicare notice of non-coverage; which was issued 3 weeks after her hip replacement surgery. Because they stated the doctor "left for vacation to Mexico," they could not provide me her medications, a list of her medications, and none of her prescriptions had been called into the pharmacy. Further, they did not have a cheap aluminum walker to send her home with. Because the head nurse had expressed she was confident she would be kept on after appeal, she left me scrambling to fly from out of state the following day after rejection. This all took place on a FRIDAY evening, with no options but to go the weekend without meds or a walker. I managed to arrive the following day, but the couldn't handle a basic discharge that is part of what they do every single day as a business. They SHOULD have kept my mother over the weekend at no charge to her to make up for their MAJOR blunder (instead they estimated about $500 per night out of pocket). When I found my mother waiting for me, they had a quarantine sign on her door but my mother wasn't sick. The nurse told me the sign had to do with her roommate who had left a couple days prior, so my other said she was not even being attended to. I would NOT recommend this facility if you're looking for a place your loved one will be treated like an actual human being, worthy of respect, and who will help with any sort of transition after discharge.

I was evaluated by an OT named Cory several weeks ago. dispite my medical complications and…read moreinjuries he told me he had no need to consult my medical chart and dismissed my bath aide without any input. said my medical chart was.too long to look at. This was just a start. very dismissive and extremely unhelpful. Avoid him if possible or use another agency

I was referred to EvergreenHealth Home Care for hospice care for my loved one. Contacting them was…read morean easy process and they made all the arrangements within 2 days after learning of the urgency. The social worker came to assess the situation, went over the binder with all the information and contacts, and gave me the support I needed. The bed and all other equipment were delivered on a Wednesday after calling them Tuesday morning. Nurse Venus came over on Wednesday evening to familiarize me with the process - from medication to adjusting the bed, changing diapers, etc. She was very respectful and showed a lot of compassion, understanding and patience. I was a wreck and she walked me through what to expect and gave me all the contact numbers I may need. My loved one was only in hospice care for a day, but the care and compassion shown to me by nurse Venus and the staff at the office helped me through this most difficult time. Months after my loved one passed, they continue to send me materials on grief along with their program schedule for counseling. I highly recommend EvergreenHealth Home Care.

We wanted to move my mom out of assisted living and back home for her final days. Husky got full…read moretime care set up in just a few days. Their caretakers were great, and mom was able to pass in her own home.

I reached out to Husky to help me through outpatient treatment for throat cancer. I needed…read moreassistance getting to and from daily chemo and radiation therapy sessions and help with chores of daily living. The agency's performance exceeded my expectations. Their caregivers always arrived on time and were excellent companions who helped me withstand the rigors of a very difficult treatment protocol. The agency's management staff was also very easy to work with. Services and charges were clearly explained and the scheduling office went above and beyond in accommodating the inevitable changes in my treatment plans. Should I require caregiver services again in the future, I will definitely turn to Husky. I have already recommended the agency to several friends who are seeking senior care help.

When trying to establish hospice care for my loved one they said it would take 4 days to send…read moresomeone out for the initial assessment done by a nurse. After 2 cancellations due to staffing pushing the assessment out a week my loved one had a medical emergency that required immediate attention so we called Continuum Hospice and they came out that day and assessed our needs and were able to supply us with the equipment and care needed. With that being said, I would avoid Gentiva when looking for hospice care for your loved one. They simply don't have the staffing to provide the prompt care required for someone on hospice.

Thank you so much for your excellent care for my wife. Deborah, the nurse was so reassuring and…read morecaring and patient. My wife's death was exactly as she would have hoped for. I am so grateful to have been able to "walk her home." The memory of how she passed will always be a blessing for me and my daughter.

If you want or need grief counseling after a family passing- get it on your own elsewhere…read more Counseling staff can't keep an appointment, repeatedly cancelling. The care for my dad was a mixed bag, some good and some mediocre. After my dad's passing, they told us we would have up to 1 year of bereavement counseling free through continuum. Sounds great, but problem is you can never get a first appointment to have access to individual and or group therapy. Have had three cancellations for a first appointment. I scheduled time off from work to make these appointments. If people can't get a first appointment that sticks then the proposed therapy is useless.

If I was in a position to choose a hospice for my loved one, I would not choose this company again…read more The first nurse we had, Christina, was so detached and unsupportive. Anytime we'd call, it felt like we were a burden. Mom had a bad fall. I reached out and asked for a call back. She said she would call, but did not. I had to call her after waiting so long. Mom was unconscious after that fall for 3 days, makes me so infuriated. We didn't want to switch hospices because we thought it would be too much of a hassle with mom in the condition she was in and having to switch out equipment. Looking back, we should have. After the fall, I moved mom in with me, and the nurse changed to Armie. One of the good things about that hospice is her. She genuinely cared and you could feel her sincerity. Eventually, we had to move her to an adult family home. The nurse switched to Pearl, and she was the only other good thing about this company. Mom began actively transitioning, and at one point, began aspirating. The caregiver called after hours. You'd think they would call back pretty quickly, but nope, I had to call in again and demand a nurse call. I would not recommend this hospice. Families deserve compassionate and responsive care during end-of-life moments, and this company simply did not deliver that

very professional. they are very sensitive and caring to…read morethe needs we needed addressed. will for sure use them again when needed. feel blessed that we found them !

I'm pissed off and I need to warn other families about Home Instead Seattle. They completely…read morescrewed up caring for my mother who has dementia, and I'm done being polite about it. They kept sending different people every day. My mom has dementia - she needs routine and familiar faces, not a parade of strangers confusing her even more. This made her anxious and upset constantly, but apparently Home Instead doesn't give a shit about what patients actually need. Half these caregivers had zero experience and some didn't even have the required licenses to care for my mom. Are you kidding me? I'm paying you to send qualified people, not random folks off the street who don't know what they're doing. This is my mother's safety we're talking about. I called management multiple times trying to fix this mess. Talked to some woman named Needy who gave me the most fake, corporate apologies I've ever heard. No solutions, no changes, just "sorry you feel that way" bullshit while nothing got better. This company took our money and provided garbage care that made my mom's life worse. They don't care about your loved one - they just want to cash your checks and send whoever's available that day. Don't waste your time or money with Home Instead Seattle. Find a company that actually knows how to care for people with dementia instead of this amateur hour operation.

Over the past 4 years, my elderly parent has utilized services from Andelcare on numerous occasions…read morefor various reasons ranging from helping after major surgery to having someone help with everday needs when we were out of town. Over the years, Andelcare has always been accommodating of our requests and needs, and the service providers are caring and truly helpful. I have personally seen and witnessed caretakers from other companies working with some of my parents neighbors, and I have to say we would only employ Andelcare caretakers!

One star reluctantly. I was told when I hired the aide that they could administer meds if provided…read morea single dose. When the aide arrived and I instructed her on the time and doses, she said she could not administer them, which is one of the main reasons she was hired. The aide was also not able to move my husband on her own, which was the other main reason she was hired. Additionally, when I came to relieve her at the end of her eight hour shift, I found my husband in a urine soaked diaper. The frosting on the cake was when I received a bill for the "services" I received, which was covered by Hospice. It took me talking to three people in order to get to a person who knew what an invoice actually was and to resolve the problem. I would think twice about hiring an aide from this company as the care was seriously lacking and the basic business proclivity left a lot to be desired.