Had to get a new battery and I tell you I could have been in and out in in less than10 minutes but…read moreI love to look at the large selection of watches . Its like going into a art exhibit of watches Yes, everyone always has a friendly smile. Can't wait to come back and by a watch from them.

There are numerous reasons why this family-owned business has been very successful for over 30…read moreyears in watch sales and repairs: 1) honesty and respectful with all customers, 2) fair prices 3) fast service, especially simple repairs like wrist band sizing and replacing watch batteries, etc. (you can wait inside store while browsing all the new watches, clocks, wrist band replacements and other interesting misc. stuff). I'm been to TimeKeepers several times over the past 15 years but this is my first Yelp review of this local business! Shame on me for taking this so long, better late than never! ABSOLUTELY POSITIVELY HIGHLY RECOMMENDED!!! PS Any negative review must be posted by either a "Karen" or a cheapskate!!!

Stopped in on a Sunday - had a great conversation and had my watch band fixed and a new battery…read moreinstalled. I was in and out in a few mins! I'll be a repeat customer for sure.

I had an excellent experience with A&I Watch Services & Fine Jewelry. They repaired my older watch,…read morereplaced the band, installed a new battery, and performed a pressure test to ensure it remained water-resistant for swimming. Great price super nice guy and he gave me a gift box so i could pass this along to my son.

I had a great experience with Total Watch Repair. Their customer service was outstanding from start…read moreto finish. They were professional, friendly, and took the time to answer all of my questions. My watch was repaired quickly, and the quality of the work exceeded my expectations. It looks and works like new again. I really appreciate their honesty, attention to detail, and excellent communication throughout the process. I highly recommend Total Watch Repair to anyone looking for reliable, high-quality watch repair services. :::writing If you'd like, I can also make it sound more personal or more enthusiastic, as if it was written by a longtime customer.

Great service! The reception area is immaculate. I have a sentimental Disney watch, and my local…read morewatch repair could not fix it. The website here said they specialize in Disney watches, and they did the job perfectly! The price was also fair. Very friendly staff. I will go back in the future.

Came in after I got a quote from Jean Pierre for a wedding band and to get a piece of jewelry…read morealtered. Everyone inside the store was incredibly warm and inviting and answered any questions I had (about my piece and the pieces they had in store.) Madison let me see and try on as many pieces as I liked, most at her insistence! She even cleaned my engagement ring for me to really have my diamond shine! Overall, I got my dream wedding band created and at an incredible price! I also got a clasp changed on a bracelet to make it more secure, also at a great price. Such an incredible place and I will continue to come to JP for any and all my jewelry needs.

Wow! Our experiences at Jean Pierre jewelers have been…read morenothing but wonderful. Every time I go in Jean and his team make us feel like family. My fiancée and I had so much fun designing our dream rings. They made our visions come true. We got everything we wanted and the whole process only took a few weeks! Both of us have fallen completely in love with our rings and we receive so many compliments on them. We also wanted to give a special shout out to Madison who works there for her amazing customer service, positivity, and support during our journey there. Thank you for everything!

I wanted to share my experience regarding acquiring my first Rolex, the sea dweller. I am a month…read morelate on this task but from the time I initially walked in to when I received the call to come back in, every interaction was absolutely top-notch. I may have popped in one to many times but was always treated as a welcomed guest, never rushed always accommodated. They run a very tight ship! I originally was introduced with Jordyn whom is so knowledgeable about every piece its wild. In the course of my visits, I had pleasurable conversations with Edgar and Danielle. Everyone was respectful and always had time to chat. Great place and I look forward to going back soon. Marcin !

Let's be honest, you don't stay in business for over a century through 4 generations if you're not…read morethe best of the best. I've seen the Polacheck's billboard on the 101 for what seems like the last 30 years, so when I decided I needed to find a "home" watch and jewelry store, that's where I chose to go. Whether it's at their Westfield Topanga Rolex location, or their flagship location in Calabasas, they have always made me and the Mrs. feel very welcome, just like family (I kid you not!). Sunny at Topanga is just plain awesome and Lisa at Calabasas is an absolute gem! It's that small town, genuine and caring approach that makes Polacheck's stand above the rest! And no matter what we've purchased, big or small, they have always been absolutely stellar and made us feel very special! 11 out of 10 experience all around!

I stopped by Watch the Time after inheriting some old watches from my recently passed grandmother…read more I've never been to Valley Plaza and at first I thought the entrance was for a supermarket and incorrectly drove by. There's a small parking lot in the front and a much larger parking lot in the back that I would recommend. I came in on a weekday afternoon and was immediately able to be seen. Both watches I had required battery changes and resizing for my wrist. Service was very fast and he was able to first disassemble both watches to confirm that their internal pieces were working (as they were both older) prior to charging me for any battery swaps and alterations which felt both very honest and like great service. He resized both watches very quickly and when one piece on the fashion watch I brought accidentally broke off, he immediately fixed it up for me. Would absolutely recommend for all your watch needs!!

Steve has 25+ years experience! And it showed. He was able to disassemble my Casio G-Shock & my…read moreTAG Mariner watch quick, changed batteries, advised the condition of my back cover seal, and left them without a scratch all within minutes! I recommend and will be back for more. Thanks Steve!

Popped a stone out of my bracelet. Only here for a few days and they quickly found a stone that…read morematched very well and had it set 30 minutes later. Very kind, professional, and punctual! Highly recommend their services!

Woodland Hills Jewelry is a local treasure. The owner of this family-owned business is extremely…read morekind, fair, and skilled. He also gives sound advice. When a chain he repaired previously broke in a second place, he recommended that I replace it with a new one instead of wasting money fixing one that would most likely continue to have issues. I bought a new chain, and he did a seamless replacement. I am so pleased with the workmanship and entire experience. He even did a small adjustment for me on the spot for free as a huge kindness. Highly recommended!

I can't recommend Maxferd Jewelry & Loan highly enough. Every visit reminds me why they're truly a…read morecut above the rest. The employees are the real stars--knowledgeable, honest, and genuinely committed to helping their customers. They greet you with warmth, treat you with respect, and always go above and beyond to make sure you leave feeling confident and cared for. Whether you're buying jewelry, seeking a loan, or simply need expert guidance, the staff's professionalism and kindness make the entire process smooth and stress-free. It's rare to find a team this dedicated, trustworthy, and consistently excellent. Their employees make all the difference--and they make every experience amazing.

had a great experience with MAXFERD Jewelry Loan. The process was quick, straightforward, and…read moreprofessional from start to finish. The team was helpful, answered my questions, and made everything easy to understand. I truly appreciate the excellent customer service and would definitely recommend them to anyone looking for a smooth and reliable loan experience. Thank you!

I have been in the hospitality industry for more than 35 years now, with 2/3 of those years…read moreinvested in the management of hospitality, and currently with a team under me of more than 250 members strong. At the end of the day no matter who you are in life and whether you have accomplished many or few things, whether you are thought of to be somebody that stands out or you only think you stand out, whether you come from the hardships of life or from no worries in life, at the end of the day we are all human. We are given a name, just like so many other humans from so many different walks of life, and we all appreciate, at the very least, being acknowledged one way or the other and being assisted when in need by each other. Now when you find a place/business that has been built and designed with such values in mind and even more so, their level of service etiquette to match, I believe we will all agree that this becomes a place we would all like to visit as often as possible. Polachek's has accomplished just that and so much more. I would love to go into details about my most recent experience at this store of theirs (hint - it was a service visit), but I believe it is more valuable to express my gratitude to the entire Polachek's team for the experience I recently had during my visit to their store, with an emphasis on Jennifer (our family favorite) and Sarah (unconditional courtesy). Their hospitality was just right and delivered with such genuine warmth and true consideration that I believe I will have to start scouting for my new managers from Polachek's, or at the very least, beg the owners to share with me what training they are giving their team and how they are hiring these days such respectful and knowledgeable team members. Thank you to the entire team, from the security personnel to the hidden in the-back service specialist (thank you Maria), for making me a very proud owner of the pieces you have helped me own & service, and, most importantly, how vivid you have made it for me to remember every aspect of such a personal journey.

Honestly, starting to get pretty tired over the lack of transparency and the games. Thought that…read morethe topanga location would be different as I initially had some early positive interactions but I'm really not sure what to do other than wait (possibly indefinitely?). I have had a milestone birthday recently come and go, am up for a big promotion at the end of the year and have had other considerable milestones just in the last few years (welcomed my son in 2024, bought a house in 2023) and have been trying to mark these occasions with a rolex for years, but the southern california market is just so difficult to get any traction anywhere. I feel like I'm going around trying to convince anyone to take my money! When I first started working with Rolex Topanga I thought I was treated at least a little more nicely but unfortunately it's still the same thing with no clear timeline as more celebratory moments come and go. I even serviced another rolex I had with them so there's at least a bit of spend (what else am I supposed to buy besides rolex to build history lol). Any way, same frustration lots of folks have with this. I'm half embarrassed I care so much, but I'll even be celebrating my 10 year anniversary next year and will probably have nothing to show for it. For my recent birthday I bought my wife a cartier but I'm still empty handed with nothing! All I ask is for a clear timeline - you can expect this watch by this date. Right now it's just keep on waiting and I've honestly been waiting to buy an actual rolex from an actual boutique for 5 years now.

J R's Diamonds is the ONLY place I will ever buy jewelry. I can't tell you how many times over the…read morelast 4 decades I have gone to a mall jewelry store, then come to J R's and found out how badly the other stores were trying to rip me off. Jeff (and his staff) know more about diamonds than everyone else in the city combined. Over the years, I have probably made 50+ purchases at this business, with total confidence. I have saved thousands of dollars, but more importantly, since I TRUST them implicitly, it takes all the stress out of buying big ticket items. Every appraisal turns out to be accurate, and validated down the road. Jeff understands the market, and has TAUGHT me about VALUE for the majority of my life. I have never regretted anything I have invested my hard-earned money in here, even after following up and checking the competition. And this trust is also well-placed if I have something I want to sell. Jeff and his staff always give me the exact information and guidance that I need to make good decisions. My latest good decision is pictured here. A very special and unique diamond engagement ring, designed and created by J R's, based on my fiancé's heart's desire. It came out PERFECTLY. She was completely blown away, knees shaking with happiness when I opened the J R's jewelry box and revealed this gorgeous ring yesterday. And every person who has seen it so far is impressed if not overwhelmed. Of course, that is exactly what I wanted. I am so happy (way more than just "satisfied"), that I can't wait to come back to the store to show them how elegant it looks on her finger, and to show them her ear-to-ear smile, which hasn't lessened since the moment she saw it, and to express my undying appreciation. The people who work here actually care about me (and all their customers), and will absolutely share my joy. Take my word for it: Before you consider opening your pocketbook for an investment like this, you NEED Jeff (and co.) watching out for you.

I landed on JR's after a Yelp search that showed highlights of great quality and great customer…read moreservice. I was pleasantly surprised to find that was all true! EXCEPTIONAL service as my daughter and I shopped for an anniversary band for my wife. I can't say enough about how pleased we are with JR's. We'll be back!