There are numerous reasons why this family-owned business has been very successful for over 30…read moreyears in watch sales and repairs: 1) honesty and respectful with all customers, 2) fair prices 3) fast service, especially simple repairs like wrist band sizing and replacing watch batteries, etc. (you can wait inside store while browsing all the new watches, clocks, wrist band replacements and other interesting misc. stuff). I'm been to TimeKeepers several times over the past 15 years but this is my first Yelp review of this local business! Shame on me for taking this so long, better late than never! ABSOLUTELY POSITIVELY HIGHLY RECOMMENDED!!! PS Any negative review must be posted by either a "Karen" or a cheapskate!!!

Called around to a couple of places that serviced Seiko in the area and I'm so glad I ended up…read moregoing with Timekeeper. Their service is impeccable and I was met with the utmost respect. They needed to remove a few links from my watch and the price was super reasonable at $15 (while another place quoted me $35). I was basically in and out of the store in under 10 min. Will definitely be back if needed and wouldn't hesitate to recommend Timekeeper to others!

Rod is the best. I highly recommend him to anyone in the area for all your watch / clock needs! He…read moreis very knowledgeable and very friendly.

I had an excellent experience with A&I Watch Services & Fine Jewelry. They repaired my older watch,…read morereplaced the band, installed a new battery, and performed a pressure test to ensure it remained water-resistant for swimming. Great price super nice guy and he gave me a gift box so i could pass this along to my son.

Great customer service and fast fix with warranty!!…read more Must go for watch repair!! Nice staff

Great service! The reception area is immaculate. I have a sentimental Disney watch, and my local…read morewatch repair could not fix it. The website here said they specialize in Disney watches, and they did the job perfectly! The price was also fair. Very friendly staff. I will go back in the future.

Came in after I got a quote from Jean Pierre for a wedding band and to get a piece of jewelry…read morealtered. Everyone inside the store was incredibly warm and inviting and answered any questions I had (about my piece and the pieces they had in store.) Madison let me see and try on as many pieces as I liked, most at her insistence! She even cleaned my engagement ring for me to really have my diamond shine! Overall, I got my dream wedding band created and at an incredible price! I also got a clasp changed on a bracelet to make it more secure, also at a great price. Such an incredible place and I will continue to come to JP for any and all my jewelry needs.

I truly can't say enough good things about this shop. From the moment I walked in, I felt welcomed…read moreand genuinely cared for. The pieces are even more beautiful in person -- you can tell there's real intention and craftsmanship behind each design. I've purchased both a gift and something for myself, and the quality exceeded my expectations. I get compliments all the time when I wear my piece. What really sets this shop apart is the heart behind it -- every detail feels thoughtful and special. I'll absolutely be back.

I know Polachek's has a lot of celebrity clients. im definitely not someone famous but they sure…read moremade me feel like a VIP. Shoutout to Doug for the 11/10 customer experience. I will definitely be back for both Rolex & Non-Rolex purchases.

My experience with Polacheck's Jewelers and the whole Rolex "waitlist" process has been beyond…read morefrustrating. Customers are constantly told they're "on the list," promised callbacks, and led to believe loyalty matters but somehow the people spending more money or buying extra jewelry magically get the call first. That's not a real waitlist. That's pay-to-play. I don't care what excuses they give or what Brent, the owner, says. The reality is many customers feel strung along for months or years while watches somehow continue appearing for other buyers. Across the luxury watch world, complaints about Rolex authorized dealers prioritizing high spenders and VIP clients over regular customers are extremely common. I will never do business or spend any at this store ever again. Remember, it's all about word-of-mouth. At some point, honesty and transparency matter more than luxury branding. If there's no real list, then stop pretending there is. Just tell customers upfront that purchase history and jewelry spend determine who gets offered watches. People would respect the honesty a lot more than empty promises and never getting a callback.

Steve has 25+ years experience! And it showed. He was able to disassemble my Casio G-Shock & my…read moreTAG Mariner watch quick, changed batteries, advised the condition of my back cover seal, and left them without a scratch all within minutes! I recommend and will be back for more. Thanks Steve!

This guy is simply the best! I wouldn't go anywhere else now. Repairs quick and precise. Charming…read moreand treats you like family. Fixed my band like new.

Popped a stone out of my bracelet. Only here for a few days and they quickly found a stone that…read morematched very well and had it set 30 minutes later. Very kind, professional, and punctual! Highly recommend their services!

Great experience and great work. They were able to fix both my gold jewelry and my silver jewelry…read more Highly recommend. Saw a girl getting her necklaces repaired as well when I went for pick up.

I have been here twice. First time they took such good care of me and made the process seamless. I…read morecame back a second time for the same piece of jewelry and they gave me the same quote. They are all so nice and easy to work with. I highly recommend them.

had a great experience with MAXFERD Jewelry Loan. The process was quick, straightforward, and…read moreprofessional from start to finish. The team was helpful, answered my questions, and made everything easy to understand. I truly appreciate the excellent customer service and would definitely recommend them to anyone looking for a smooth and reliable loan experience. Thank you!

I walked into Rolex on may 9 and met with sunny. he made the experience exploring and trying on…read morewatches easy/ exciting. I came in with my family only to try on wataches and left with an air king on my wrist. I would highly recommend anyone to have sunny as their sale associate.

I had an exceptional first time experience during my visit to the Rolex boutique. SAPIR is…read more incredibly knowledgeable, patient, and genuinely passionate about helping me find a time piece to celebrate a huge milestone in my life. SAPIR took the time to walk me through different models, explain the details, and ensure I felt comfortable and informed every step of the way. I learned there is a process to follow and SAPIR made me feel that I'm in good hands to eventually commemorate a personal achievement in February. I Highly recommend you ask for SAPRI by name to experience the same best in class service I received today.

Cannot recommend JR's enough. We came in wanting to design a custom engagement ring, and they made…read morethe whole process easy and we felt cared for the entire way. We had a specific vision: a unique piece with subtle pink stones set into a hidden halo. Getting the exact color right turned out to be tricky, but instead of just settling, they worked with us and swapped out the original stones for ones that matched exactly what we were going for. That kind of patience and commitment to getting it perfect is rare. They also let us use our own diamond, which a lot of places won't do, and they built the setting around it beautifully. The finished ring came out even better than we imagined. Their prices are extremely fair too, which is extremely refreshing compared to some other shops in the area. Finally everyone in the store is fantastic and so nice. You never feel rushed or pressured, just genuinely taken care of. If you're looking for a custom piece (or great jewelry from people who actually care), this is the place. Five stars, easy. Thanks everyone so much! We will be back to design our wedding rings!

amazing jeweler they had such lovely things there and they helped me estimate my jewelry right away.read more