I met Miguel today, walk in customer with no intention to buy a watch. He was not only kind enough…read moreto share intimate knowledge about horology, he took the time to show me some of my dream watches without me even asking. Still thinking about that Oysterquartz....

This is a fantastic vintage watch shop. I just have mixed feelings about it. On the one hand, I…read morelove the way their pieces are curated, their authenticity, the website, their fabulous vintage Gruen neon sign and their experience from so many years in business, how knowledgeable the sales staff is, and I also love that they introduced me to the history of the vintage Rolex "bubbleback" when I first moved to Los Angeles years ago. I learned so much about timepieces just visiting the shop. What I don't like is maybe something they do in the watch business frequently; downplay what piece you are wearing when you are shopping in order to make you dissatisfied with your own watch collection. Also, gaslighting a customer to think that they are expecting too much when something isn't repaired properly. I never wanted to sell them anything, but they would discuss whatever watch I was wearing when I was browsing or would take in for service. A few years ago the gentleman running the store classified an Audemars Piguet Royal Oak I was wearing as "the kiss of death" because of the caliber of its movement and on another visit said that my Rolex 16618 wasn't special or worth anything unless it had the "serti" diamond and sapphire dial. Which is complete lunacy when I look back on it, but at the time I was taking everything he said so seriously. Every time I looked at my AP watch after that all I could think of was "kiss of death". They refinished one of my 18k gold watches here for a decent price and they did an excellent job on the polishing and brushed links. But when I picked it up and asked why the previously scratched "cyclops" magnifying glass on the crystal hadn't been replaced they basically said that I was nitpicking their service and that I should just be happy with their watch refinishing, and appreciate the value their work. I could've just as easily mailed it off to the Rolex repair center and paid a little bit more, having it done directly by Rolex...who replace watch crystals. Which is what I did later. About a decade ago, they serviced an 18k gold ladies' President my mother had and polished all the brushed links shiny, which was odd and kind of weird. She was too polite to say anything and just paid for it. They also purchased a friend of mine's Cartier Tank watch when I told him about the store and he was happy with the transaction. It's a fabulous looking store and it's basically an institution because it has been in business so long. It's really an integral part of Melrose Ave. and I love their vintage watch selection. Just don't enjoy snarky comments about what I'm wearing by the sales team, or the disregard of work that I had specified on a refinishing.

Excellent transaction with Armen and BHWC. Gave me a fair price for the watch I was selling, very…read moresmooth transfer of funds, and told me he could also get me another watch I've had my eye on for another very fair price. Armen was very pleasant to deal with and I wouldn't hesitate to work with them again on another purchase or sale.

I have mixed feelings. There business practices are "slippery". Always trying to make a deal, get…read moremore money. That said, the quality of their jewelry and watches is excellent. Stay away from Feldmars!

Updating my review after returning to the Rodeo Drive boutique and completing a purchase…read more Alina assisted my partner and me and gave us the experience we had hoped for. She was patient, knowledgeable, and professional, took the time to understand what we were looking for, and helped us find the right Datejust. The purchase experience was comfortable and memorable. I appreciate Alina and the Gearys team for ultimately resolving the matter.

Had an exceptional experience thanks to Kimberly, who helped me obtain a beautiful Date-just as a…read moregift for my father's birthday! Will definitely be back to add to my personal collection as well! Blessed with the best thanks Kimberly Thank you Gearys Team for making this possible

The best watch store in LA. Seth is the man ! He is honest, quick and reliable. You can count in…read morehim to find the perfect watch at the best price.

I'm a fan of this brand and now am a fan of this location. I recently…read more got a black bay monochromatic 41mm Black Bay on 5 link bracelet. It's a beautiful low profile watch. Mimi the representative is the best. Me and my family are treated very well here. I highly recommend Tudor Century City.

Amazing experience at the Tudor Boutique. Mimi Kang was awesome--she took her time, was down to…read moreearth, and extremely knowledgeable. Never felt rushed and answered every question with genuine care. The whole team was great, and the cherry on top was walking out with a cool hat. Highly recommend working with Mimi and the century city team

Worked with Fred Brown who not only helped us find the piece we needed but helped through the…read moreentire trasaction. he called using whatsapp, even on weekends to help the sale.

Seth and Steven could not be better people to help you find the watch you need…read more I was in communication with Seth for a few months, simply due to my own last minute schedule issues which made me leave town for a while. When I returned, Seth immediately returned my contact and arranged a time to stop by the store. My watch was delivered fast, safe, and in care of Essential Watches and I look forward to continuing business with them!

I am very happy with their friendly service. They have serviced my Piaget a number of times.read more

Still not sure why they wanted my Driver's License as well as my good Visa. The owner is a nice…read moreenough guy, but I think he deals in just high-end time pieces and while my Spinnaker is a gorgeous watch, it is albeit a diver's watch and a beauty but seems a military band was foreign to him, but it does fit my Spinnaker. Thanks, Watch Doc in Burbank! Also bought a watch winder per his suggestion for several hundred bucks and really don't need it, just wear my self-winding watch. It's okay, live and learn. Maybe I'll buy another mechanical Spinnaker so I will need that watch winder after all. Hahaha

Peter is a stand up gentleman! I came in the other day close to closing time and wanted to check…read moreout some GS for the first time. He really took his time to show me a few pieces and tell me about the brand. Not only were the watches beautiful, the spring drive movement was mesmerizing. I have a few Swiss watches, but none of them swept around the dial like these did. If I end up going with GS, Peter has earned my business.

5 Stars this Grand Seiko store is amazing! They have all the watches you are looking for…read more Peter Beas was incredible he took all the time I needed to answer all of my questions and let me see and try on any watch I was interested in. Peter gave you his complete undivided attention and looked you in the eyes and focused only on you even if other people would drift in and out of the store. If you know about how superior Grand Seiko's are and are ready for a new luxury watch this is the place as they had every GS I was interested in and even gave you shots of whiskey to celebrate your purchase. Ask for Peter Beas, he'll get you the watch you are looking for and treat you right!