The rudest people in Miami (and you probably can imagine what that means!) I own several motorcycles, including some vintage ones, so I'm Not exactly a rookie, but I regretted the two times I went there. The owner is a certified_________!!!!! (Fill the blank yourself with what the rudest most unhappy person deserves). There are plenty of better options around. read more

I went to to shop, which is supposed to sell antique and vintage bikes, I was riding my bicycle because I live near by. I walked into the showroom, where they have very nice bikes in various stages of decay. As I was browsing their selection to see if the had a Vespa, this young man that works there approached me and I asked if I needed help, to which I answered that I was just looking, when from out the back the owner or manager came out screaming. What do you need!!!? What are you looking at? if you want to look is a dollar to look!!!!. What a nasty individual, I was just looking for a bike for myself but I would not give them my business. Stay clear of this shop, not very friendly read more

Long's Motorcycle sales and service - Motorcycle Dealers Near Me - Miami, Florida

The shop alone is a treasure. It is filled with classic motorcycles, racing cycles, and scooters from probably turn of the century to the present. I brought my vespa in to get worked on and they found some extra things II have accidentally messed up unknowingly and fixed them for free. My scooter runs great and the prices were reasonable. The classics there are beyond gorgeous and I normally hate that sort of thing with cars, but motorcycles are motorcycles. They can get whatever parts you need quick too. I recommend it for getting a used bike or for a mechanic. The owner was a racer back in the day too. Couple of things, it's hidden. You can only access it from the 12th ave bridge heading south or from the shell gas station if you ride on the sidewalk. They don't accept credit cards but accept paypal, which I did in the shop. The other reviewer had a weird experience they were nice to me and friendly enough. read more

Miami's source for one of a kind bikes Family run Miami institution Great work No B.S. Top of their game read more

1) Are you kidding me?! What a douche!! 2) I know rude people. I have lived in Europe and commuted on the New York subway, but this guy tops it all. 3) First time I went there, the guy stands right in front of me, but does not talk to me directly. 4) Instead, he whispers into his assistant's ear, who then repeats everything to me ... or a synopsis of it ... I will never know. 5) Second time I went, he takes my bike apart, then tells me he doesn't have the part, and just walks away to start working on something else. 6) I had to put my bike back together myself right there. That should have been it. 7) The third time I went (God help me because I don't know why!!!), he told me on the phone he had the part I needed, but, when I got there, says that he made a mistake regarding some measurements. 8) They might know what they are doing with British motorcycles, just not the measurements (Triumph is on the metric system, Sir), but the owner must have some sort of personality disorder, because nobody in their right mind would act the way he does. 9) He basically acts like he is too good for you and, I know, someone on here said that you have to match up, but, Sir, get real, he runs a motorcycle repair shop ... ! 10) My suggestion: Go there once and ask for John, just to see for yourself how unreal this guy is, but don't leave any money there because you will get a better deal and much better and faster service elsewhere ... including the Triumph dealer in Miami. I know, I know, more than ten sentences, but I had to make an exception. Unreal. But never again. read more

Terrible service, terrible attitude, and terribly overpriced. Took my classic scooter there and they "fixed" it for a remarkably high price. I had told them explicitly to call me with a quote before fixing it--no way. The problem was back exactly 20 minutes later and I got stuck in the middle of the road. They refused to do anything about it, said that even a tow back to the garage had to be paid by me and gave me nothing but attitude. I will stay away from this shop, and recommend anyone to do the same. read more

I took my bike in for a service, to fix my back brake, my mirrors and some other small things. The guys went over the list with me and they weren't at all condescending (so many bike shops are to women motorcycle riders) and when I picked up my bike everything had been done and more! They replaced my oil cap for me free of charge and Mr Long spent extra time adjusting my mirrors for me making sure everything was just right when I drove out of there. I was also pretty reasonable considering all the work they did and they went the extra mile. Im learning about bikes and they explained each step and didnt try and rip me off. Super grateful to find a dedicated shop with such knowledge of bikes. Will definitely go back and recommend. read more

My '61 CB92 has won the Concours d' Elegance (in it's class) for 3 years running. Not only has it won for it's beauty but I also ride it regularly at my vintage motorcycle club rides. I can only thank John Long for keeping it in top shape! The knowledge and care he gives my motorcycle can only be attributed to the love he has for motorcycles and his expertise that is rarely found in a repair shop. John Long is an extremely polite person but does not suffer fools lightly so go in and be polite and that's what you will receive in return. I am more than certain that these other reviewers have gone in the shop with a bad attitude. I have been taking my bike there for years and have only received not only expert care but very good customer service. read more

i've been a customer for about two years. no bullshit 100% honest fair pricing. I have three motorcycles. They do all of the work on them 05 triumph 08 KLR and a Suzuki dirtbike. Took the triumph to the dealership $750 later same problem. Went to Longs 15 minutes 75 bucks out the door. I have never gone back to the BMW and triumph dealership except to buy a shirt. read more

These guy's are great! Total biker mentality. I bought a bike there some years ago. The owner was reluctant to sell it to me as he was wary of my inexperience. I had to talk him into the sale and promise to take appropriate safety classes. Sometime after buying the bike the electric starter went out and I, being a girl. was unable to kick start it buy myself. when I called the shop with the problem they offered a full refund and suggested another bike. I took the refund then but am going back now, some ten years later, to purchase another bike. What honest guys! read more

Listen to me carefully...NEVER, I mean NEVER take your bike here. The owner is rude and disrespectful. The shop is a dump, it was probably good 30yrs ago when the father ran it, but John does not know how to do business or the definition of customer service. I wanted to punch him in the face several times. Thank me later. read more

Back in 2009, I was visiting my father in Miami. We're both huge vintage bike fans and I happen to come across Long's on the Internet. My father had also heard of Long's through a fellow vintage bike enthusiast. The friend had mentioned that the place was full of great bikes but that the owner was extremely rude and obnoxious. Keeping an open mind and hoping to possibly score a bike we decided to visit the place. My father called the shop to see what their weekend hours were. The owner answered and said if he wasn't open when we arrived we could hang out at a "local nudist beach" until he opened. My father was over 80 at the time and a little hard of hearing so I figured he must have misunderstood what was said. Still keeping an open mind we decided to go visit the place anyway. The shop is not easy to find and is difficult to access. The place itself is very rough but then again what good locally-owned, mom and pop bike shop isn't right? The shop is small and jammed packed with bikes in various states of repair. In fact, the bikes were parked so closely it was impossible to see what's available. I partially lifted the cover off of one bike which turned out to be a beautiful Ducati Laguna Seca. It seemed like it had been sitting there awhile and being the owner of an 888 SPO I began to think I had hit the jack pot. The owner appeared and told me that i could not look at the bike any further without giving him $15,000. I told him I don't usually buy bikes without examining them first. He refused to let me examine the bike further and made some additional remarks which neither me nor my father appreciated so we decided to leave. We had been there no more than two or three minutes. I can't believe this guy is still in business. I considered calling the fire department and telling them what a fire hazard the place is but decided against it. It's clear that this guy is nothing but a pathetic sad lonely old f***k who when he dies will be found in some remote corner of his store with the rats eating his face off. His website indicates that he's a racer who runs a school. I can't imagine that he has any students. I agree with Jose C., stay away from this place!! read more

Very nice service! Very knowledgeable and excellent prices!! Definitely the place to go!!! Thank you!