This was a terrific hotel with a kind, lovely staff and I couldn't have asked for a better stay…read more However, there was one small issue that presented itself. The door to my deluxe room is too heavy. In fact, I'm writing to you from my deluxe room at this very moment, because I haven't been able to open the door to properly check-out of my deluxe room at the suggested checkout time of 11am. I prefer to stay in deluxe rooms, because I'm a blues boy at heart and need the extra space to listen to my blues CDs while I'm traveling for business. Unfortunately, I've come down with the blues fever because I still can't open the very heavy door to my larger, more expensive deluxe room and I fear that my stay will be extended. Sadly, this isn't the first time my stay has been extended. I was once attending a blues concert at The Alley in Sanford, FL and witnessed a blues tragedy, which greatly affected my evening. The young gun guitar-slinger on stage was ferociously berated by the venue owner following some type of dispute after the show. I had been in the merchandise line to buy a new blues CD and was delayed by 10 minutes or so. I travel often for business and recreation.

More like a three from me even though everyone was so very friendly and nice on account of a number…read moreof smalls not including the property's newness; though I'd much prefer staying at any freshly remodeled 20 something year old hotel. So, while they may be fairly new, they've sort of got some really old fashioned things going on. They're still doing the whole credit card incidental hold thing and are making it really difficult to connect your devices. You don't see incidental holds so much anymore but they're still doing it here and it's laughable given there's no bar or restaurant or bistro or coffee shop or beer or wine or alcohol to buy. It's just an interest free loan for them. They also really don't want you connecting anything to your TV either. It's affixed to the wall so you can't tilt it to see it while you're at the desk nor can you easily reach any of the HDMI inputs. Of six devices, only two connected to the wifi login; usually they all do. So to make the Xbox work, had to force the login with the IP address on another device, then use that device's MAC address on the Xbox. Easy for me but most people would have given up and that's the idea; I think. No breakfast sandwiches on the weekends for whatever reason even though you'll pay more for your stay those days.

Great hotel! Easy to find, clean and quiet with a very friendly staff. Special shout out to Rick at…read morethe front desk. Made us feel very welcome and check in and out quick and easy. The breakfast was huge and very fresh. Great healthy choices. Highly recommend.

extremely over priced. the rooms are getting very old and outdated. they even wreak of smoke. I…read morehave stayed there for years visiting family. when you walk in the lobby it is a beautiful setting of contemporary style. but the second you walk in your room it is so outdated and trashy. the house keeping absolutely do not respect your morning time especially if you are not a guest checking out by 8 am. checkout is noon? we sleep usually till about 10am. there pool is open 24 hours?? the prices are sky high for a very uncomfortable night away from home. we are going to AirBnBs from now on

I checked on at 6:30 . I called the front desk. I wanted food! I asked her (the unfriendly front…read moredesk gurl)...does the lounge sell food. No is all she said I asked where's some place to order food from. She told me it's across the street. BUT THEY CLOSE AT 8. O'clock. I than asked if they had a cash machine. No is all she said. I said, can you add like ,$10 to. My bill. Flat out says no Than I thought I'm going to look at the vending machine, so when I get there it's like a small store. I bought a frozen meal for $5.00 AND SHE USED MY CASH CARD TO PAY IT. why didn't she just let me know, we puzza' s and frozen meals.

Smells nice but services are lousy. No room service even after I ask the front desk. They say "just…read moreask". My room was cleaned once in a week

The Quality Inn: A Case Study in Thermodynamic Failure…read more * The Atmospheric Conditions: The pool area isn't just a leisure space; it's a self-contained weather system where the ventilation has been "optimized" for profit, resulting in indoor glaciers that would make a National Geographic photographer weep. The poor air circulation in addition to saving money, is no doubt generating revenue for pharmaceutical companies treating all of the mold allergies. * The Biological Indicators: That signature "clean pool" smell is actually the olfactory evidence of a thousand local toddlers using the facility as a public latrine--a chemical reaction of chloramines that serves as a warning to anyone with an intact immune system. At $7 a local kid for a whizpool, it's surely a profit center, and you can certainly smell the difference. * The Culinary Experience: Breakfast consists of "food-like substances," specifically chunks of microwaved egg that appear to be weeping for their own existence and pork sausages swimming in a reservoir of grease and existential dread. * The Lobby Ambience: The computer station is guarded by a territorial child-in-residence who has seemingly aged into the upholstery over the last two years, ensuring that "tacky" remains the primary aesthetic. * The "Coffee": A beverage so weak and feeble it qualifies as a crime against humanity. It isn't brewed coffee in the way that we've all come to expect; it's a hot, wet insult served in a cup, located--fittingly--in a completely different room to distance itself from the concept of actual food. If you ever find someone whose teeth are on fire, and you are fresh out of urine, this coffee is a great substitute...

Clean, quiet and convenient location. Near local restaurants, laundry and shopping. Sarah was…read morefabulous when I called needing a room on the Christmas holiday weekend for a dog rescue. It was nice to see a friendly face after a long drive!

Best rates in town. Very clean rooms. Beds and pillows are…read moresuper comfy. The Continental breakfast was hearty. Standard Best Western breakfast stuff. Waffles, eggs, sausage, cheese curds ( Wisconsin style), tater tots, breads, fruit, yogurt, coffee, tea, milk, cereal. Probably forgetting a couple of things. Very quiet location. No highway noise like Holiday Inn. There is no pool but a hot tub and exercise equipment is sufficient.

First, this hotel was hot as hell. The hallways were like a sauna. When I got to my room around…read more7pm, it was 73 degrees in the room so I turned the heat way down and 10 hours later it was still 70 degrees. When I checked out and asked about it, I was told it was because if they turn the heat down it gets too cold, there's no in between. Sounds like you should call an HVAC company.... My bigger problem, though, is that the front desk left my personal information (full name, phone number, email address, home address) up on a screen facing the lobby all night. I checked out at 5:30am and I looked over at the screen while waiting for my receipt and saw it all there. I asked if it had been up all night and the front desk woman said "Yes, because you didn't sign it." I didn't sign it because it wasn't loading when I checked in, and the woman who checked me in told me it was just about the smoking and pet policies and not to worry about it. I was not informed it had anything to do with my personal information or that the screen wouldn't be cleared when it eventually loaded. I 100% would have waited for it to load no matter how long it took if I had known that it would contain my personal information. I made a comment to the woman getting me my receipt that I was concerned it had been up all night and she literally waved me off like it wasn't a big deal. The nonchalance is baffling. If she had stayed somewhere and her personal information was available for anyone walking through the lobby to see for a 10-hour period, would she be okay with it? I will never stay here again.

Staff was very kind and thought, helped us move in and made us feel welcomed, room was prepared…read moreperfectly and food was excellent, stayed for two nights and every night felt like home, 100% will be coming back

We decided to stay in Menomonie on a whim to visit our daughters family. When we arrived the…read moreparking to was full finding out there was a wedding, not at hotel, and a baby shower. We'll things calmed down after lots left for the wedding. Fortunately it really was pretty quiet during the night. I was kind of ready for noise with people returning from the wedding. The bed was very firm so I didn't sleep too well but I guess that's the breaks of staying in a hotel. We did go to the pool and there was a funky smell and the water was greenish. I think it needs a good cleaning or something with the filter. Our suits did have a weird smell so I soaked them when we got home. Hopefully they'll be ok. We did appreciate the bottle of water we got at check in. Thank you. As for breakfast there was no where to sit so we decided not to stay. That was a bummer. We come over to Menomonie often so we'll see.

Great casino games. I think they are set so the customer has a chance of winning. I generally do…read morewell when I come here.

I didn't realize there were any casinos that allowed smoking on the gaming floors. It would have…read morebeen nice to have a smoke free area. I walked out smelling like an ashtray and sick from it. Also, the cashout machines only do cash so if you want your full payout you have to go to a cashier to get the change. The lady joked it was so you put it back in to the machine. Sadly every machine has a minimum bet higher than what your change would be. I would have really enjoyed it if not for the smoking bit.

We paid early but couldn't get card keys until 4 pm. When we came back we were informed by the…read morefront desk receptionist that she had undercharged us thinking it was Sunday not Friday and needed 19 dollars and change because of the higher rate on Fridays.She was rude and unprofessional and her incompetence wasn't acceptable nor was expecting and demanding the 19 dollars for her mistake. We had our hands full with luggage but she was worried about fixing her mistake that she should have compted.Definitely gonna stay somewhere else next time we are in the area. Disappointing!

Don't do it. Reserved a certain room but it wasn't available when we got there. No discounts or…read moreanything to make up for it. Was there for a wedding in the area and it sounds like they just give out what rooms are available as people arrive, not what was reserved. Rooms are outdated, beds uncomfortable.

I stayed at this hotel October 20-21, 2018. I did not expect much from this hotel at all but I was…read morepleasantly surprised. Hotels mostly gross me out but this one was super clean. My room was very clean, the main area was impeccable and the pool area was very nice. I was very impressed with everything. The staff - from the front desk to the maids - were friendly and helpful. I had 5 kids with me so if you were going to get crabby with a guest - it should've been me. One kid spilled an entire glass of apple juice everywhere ... then knocked ALL the utensils on the floor at breakfast (like 100 spoons, etc). The girl working the front desk was also manning the breakfast area, and she just pleasantly helped me clean it up with no issue. I will definitely stay in this location again.

The hotel was nice and cleanly. Front desk staff was wonderful and informative. The reason I rated…read morethis 3 stars is because of one of the employees. When we arrived it was later in the evening around 10:30. Came in with a large group of kids and was told the pool was open until midnight. We suited up and hopped in the pool (heated). It was a little after 11 and we were the only ones in the pool. An employee came in and told us that the pool was closed to kids at 11 and if anyone came in to pack up and leave right away. The reason this was an issue was we were already told we could swim and the employee had an extremely rude attitude. If we had known that kids could not swim after 11 we wouldn't have even bothered using the pool facilities.