the office and staff are professional & polite, the optometrist rocks. highly recommendedread more

Dr. Horowitz is one of a kind! He is definitely passionate in his role, and truly goes above and…read morebeyond for his patients. Even though he knew I was a new patient, and just visiting; he took me into his busy schedule due to an urgent care matter. He found a small ulcer under my eye, and provided right antibiotic so I can go back to normal (eye contacts user). He reached out the next day for a follow up, and made sure I was getting better. New City is very lucky to have him in the community!

My experience with New City Eyes has always been amazing. If I could give 10 stars I would! Dr…read more Eckstein and Dr. Garbowitz are so attentive with their care of my eyes and my lenses. They have very fashionable frames to choose from at the front of the optical. I've gotten many nice glasses for myself and my family . The eye exam and the contact lens fitting have always been so thorough. My vision is so much clearer after exams at this optical . The team is also amazing with kids because of their patience and kindness . Both of my kids had their contact lens fitting here and we couldn't have done it without Dr. Eckstein's expertise! I always know my eyes are in great hands at New City Eyes because of Dr. Garbowitz and Dr. Eckstein and the staff that work there. Thank you, thank you!

Professional all around ! I have been going to them for years. they do a thorough examination and…read morehave always gotten the prescription crystal clear.

Rene has a beautiful selection of glasses and more importantly she is very kind and patient with…read morethe selection process. I highly recommend her!

From the owner: For an eyewear style that defines you, our licensed optician always begins your selection process…read morewith evaluation and discussion of your eyeglass prescription with careful consideration of your face shape, skin tone, hair coloring and lifestyle needs. Functionality is of utmost importance as your look comes together in an individualized setting for a style that will flatter and highlight your personal best. Every prescription is filled to its exact specifications using competitively priced quality products that will provide you with the clearest vision in eyeglasses that you will enjoy everyday you wear them.

Excellent doctor . The best I have ever been to. She is competent, caring and an excellent…read morediagnostician. I wouldn't go to anyone else after being under her care. She takes the time with you to explain everything and follows up . She found a problem in my eye that other doctors missed. She saved my eyesight. I am forever grateful. She deserves 10 stars!!!

I have been a patient of Dr. Mann's for over 25 years. Her office staff has always been very…read morefriendly and respectful. The office is clean and attractive and the equipment updated many times over the years. But most importantly, Dr. Mann is an extremely knowledgeable, thorough and caring professional. Her examinations are never rushed and if I ever have the slightest problem or concern, she schedules me immediately. In addition, the office offers an extensive eyeglass frame selection. Even after moving to another state, I continue to travel at least once a year to see Dr. Mann and have her maintain my optical needs. I cannot say enough about the quality of care I have received over the years!

Thank you Nick and team for helping my brother Larry. Larry has special needs and damages his…read moreglasses. Nick arranged for an emergency replacement while Larry was in hospital!! Thank you for all your care!

Went here on Wednesday December 4th 2024 with my mom to pick up my new eyeglasses. Easy pickup,…read moreNick remembered me by name, and gave me a nice red case for my new red eyeglasses. I appreciate the gesture like that. We paid the remaining balance with cash, and then went on our merry way. We also was advised that if we had a problem, we can always stop in and they can adjust or fix if needed, which again i appreciate. Luckily so far no problems! Oh and just a side note- got a call on Saturday 11/30 about making sure that i got the text that my eyeglasses were ready, and while that is a good gesture, I had planned to come on Wednesday December 4th to pick them up. I also have a 30 minute ride to and from the place. Anyways, i like my new eyeglasses, and appreciate sterling opticial, and recommend this!

Cohen's Fashion Optical is a well-organized store with a good selection of glasses. Prices do seem…read morea bit higher than some other places, but the selection is solid. The staff up front were helpful, honest, and friendly. My wife saw Dr. Goodman, who was great -- very nice, clear, patient, and honest. It was a really good visit with her. The main downside was the wait time. I was told it was due to the appointment before us running long, but it ended up being about an hour and fifteen minutes before she was seen for her exam. Overall, still a good experience and solid service, just plan extra time in case things run behind.

Before I start this review, been here before and they have been amazing with a good selection of…read moreeyeglasses, and they offer sunglasses too. Unfortunately, I cannot use them for myself anymore because my insurance Anthem plus medicaid doesn't cover them for some reason. Which is kind of annoying because in the past I had a good experience here, and we want to keep having good experiences right? Anyways, Went here recently on Tuesday June 10th 2025 with my parents. They came here for eye exams, and to pick out new glasses. I came along for the ride to help them pick out frames. They were taken quickly and easily in the back for eye exams. The guy in the front was very pleasant and helped provide feedback to my mom as far as which frames looked the best, especially for sunglasses. They did have a decent selection- seemed like their selection did get smaller, but that's just the frames that were on display on the front rack. What matters is both my mom and dad found pairs of glasses that they liked, and they were also a decent price too. They said that glasses will be ready within a week, and within 2 days, they were ready to be picked up! Overall staff was very pleasant! highly recommend if your insurance covers it!

I was just shopping around for a new nice frame for my prescription, so I decide to try New County…read moreOptical . I am always so undecided of what to choose size,, color, style etc.. The Manager of the store took her time to make sure I was happy with my purchase. Very nice lady , great customer service. I will definitely be coming back and highly recommend.

The customer service is terrible. The woman working there,…read morewho I believe is the owner, made me wait an extremely long time even though I had chosen my frames an had my prescription ready from my doctor. She had brought her dog to the store and was holding it while she helped other customers who clearly were undecided about what they wanted and were playing with her dog. I felt completely ignored as I stood there waiting and she didn't even acknowledge me that she would be helping me next. When the glasses were ready almost 2 weeks later, I had to wait again to pick them up even though there were no other customers in the store. The same woman was more interested in her texting than to help me.

I'm a 60 year old diabetic with a history of cataracts in both eyes. Clearly my Ophthalmologist is…read morea very important person in my life. I've moved around a lot, so I've been to my fair share. I've been a patient of Dr. Pak for about 10 years now, and I find her to be the best ever. She performs two exams per year on me; one medical to assess the impact of the diabetes on my eyes, and one standard eye exam. She is thorough and highly professional; always explaining things in terms I can understand. No, we don't hold hands and sing Kum bah yah. That's not her function. She examines my eyes, explains any conditions, recommends any needed corrective action, and cordially sends me on my way. I should note I also find the entire staff at this practice to be friendly and efficient. Folks, I don't know about anyone else, but I have always found the attitude you display is a good predictor of the attitude you will receive.

I recently had cataract surgery performed by Dr, Pak. I have never had a relationship with a doctor…read morethat actually followed up via phone herself the same day to see how I was feeling. Most doctors have their staff reach out to the patient as a follow-up. But, she takes the time out of her schedule to call herself. She exhibits compassion and is very caring towards her patients. She explained everything to me in a way that was very thorough and easy to understand. I have to thank Benny, one of Dr. Pak's office staff, for going over everything I needed to know in preparation for this surgery. Please let me take this opportunity to thank Dr. Pak for her expertise and making this procedure a successful and stress-free experience for me. Victoria E. New Jersey

ordered glasses with progressive lenses. Could Not use, glasses were blurry gave me headache. Was…read moretold it was my fault my eyes have to adjust. I have been wearing progressive lenses for 15 years never had a problem. Finally agreed to redo glass but was repeatedly told they are correct and this is my fault - can you imagine. Got glasses tried them for a week still issues So decided just to get distance glasses forget progressive piece. Glasses grabbed out of my hand told to give receptionist my name and they will call when done. Basically dismissed by the employee. I asked if they needed to measure where glasses sit for best results was told "no they are just glasses and there is NO REFUND". So no money back for not getting the glasses prescribed by their Doctor Aka progressive lenses. My insurance company has been falsely billed, I have been falsely billed because this business has incompetent employees. Stay away, their customer service is nonexistent and they make you feel inconsequential and have zero customer service skills.

I can't help but express the anger I feel after the first steps of service in this business. Before…read moregoing to the store I called ahead to make sure I would take my insurance coverage. They confirmed that they do. I drove over 20 miles to the store and they tell me no we don't accept but we do give a 30% discount. The store owner apologizes that he gave false information over the phone. I highly doubt that this false information was not intentional. This is just plain gross disrespect for the consumer.