Very unprofessional. They are always closed when their hours claim they'll be open. I call and the…read moreperson says yes they are opened when no one is there when I show up. They had sign saying they would be open 2/06 and I showed up. Again no one. I called AGAIN and they claimed they wouldn't be opening till mid February. No communication with customers and very unprofessional.

I love the way they do your eyebrows, and honestly I would rate this place 5 stars, however they…read moreneed to fix their hours because there's been at least 5 different instances when I show up and they're not open, I call and no one answers. The only reason why I started calling was because I wasn't ever sure if they were open or not, and when I do call, no one answers so I'm never really ever sure when they are open, its really frustrating showing up and they're not open when they state that they're supposed to. Showed up today as well, 2:20 PM and they have a sign up front saying they're out for lunch til 4 pm ‍ it's frustrating because it's not even their skill that you have a problem with, it's their lack of responsibility towards their hours

Been there 3 times with 3 different people and none of them got my eyebrows looking good. Explain…read moreto them what I wanted before they even started and they did not do that. Came home and fixed them cus they had no shape, they didn't match nothing. But they are nice so I'll give them that

Simply amazing! Really great customer service and professional and friendly atmosphere. Very clean…read moreand its a new place. They did exactly what I wanted and my eyebrows look amazing! I will definitely be recommending this place to all my friends and family!

This location was easier to get an open appointment. I like smooth arms in a nice sundress so…read morewaxing is a must. They did a great job on my eyebrows as well. They have lots of luxurious products to help keep your skin soft and lovely - I love the body polish and the body butter. They also help deter regrowth a so it is a plus plus!

Terrible service I've never had my eyebrows look this bad and she could not fix it never again!!!read more

I had my eyebrows half shaded, and microblading 2023 Moraima is a perfectionist she took her time…read morefor measurements left my eyebrows shaped so attractive, I don't worry about wearing no make up to gym and my eyebrows look so natural. I highly recommend her she so clean, competent and very friendly. My eyebrows did fade off a little the 1st visit and she had me come in and half microblading and shading for free to add more color that is how conscious she is about her work. I really Love my eyebrows especially when I wash my face and have no make up, my face looks nice. I hated my old eyebrows I was so self-conscious without no make up my face looked so wash up!! She worth it, if you like looking your best call her!!!

From the owner: 2 years experience on microblading read more

Let me first off start saying, I'm not from El Paso so I don't know the level of expertise of…read moreeyebrow threading is in this town. On average, in my hometown Houston, I pay any where from $7-$10 to get a decent job so when I saw that the price was $12, I figured that this place must as well be good. NEGATIVE. When I first walked in the ladies looked at me like was lost. They were not warm at all, nonetheless, I wanted to get my eyebrows done, so I ignored the feeling. ALWAYS TRUST YOUR INSTINCTS. I sat in the chair of the non-Indian woman I think she was from Eastern Europe by her accent. When my eyes were closed I could hear and feel her using the scissors more than she used the thread on my eyebrows and when she handed me the mirror, I felt like crying. I asked the other lady if she could fix it and she stated "If you don't like it, you don't have to pay and can leave." I have never been so insulted in my life from a threading salon. They assumed that I didn't want to pay when all I wanted was for someone with better hands to fix the situation. The Easter European lady went on to state that "I've been doing this for 5 years and never had a complaint." As if to put the blame back on me for trimming off half of my eyebrows. Now I have to rub castor oil on my eyebrows and hope that my eye brows grow back again. Bottom line, these people are rude and charge too much to do a shoddy job.

Don't let the hype get to you. Just moved to this city coming from LA where threading is popular…read more Really hard for me and my mom to find a threading place yet alone a good one. So read all the good reviews and seen that the guest have gave a 5 star to this place ummmmm. However the place is nice and clean didn't have to wait long got called after I seen my eye brows I was disappointed it looks like the end of my eye brow was chopped off! Asked the lady what happend? She said nothing! Just a shrug. So she charged me them it was my moms turn who got the same lady( wish I had got her name) bad choice! My mom is missing a chunk of hair in the middle of her eyebrow. How does that even happen? Idk anyway my mom told the lady "what happened to my hair?! Once again the lady said nothing and shrugged. My mom was really upset. But what can we do? All we can do is wait till our hair grows back. The lady charged my mom and keep looking at the receipt like where is her tip! Maybe she had an off day but now we got to walk around with these stupid looking eyebrows. I only rated one star because the lady didn't even say sorry or anything! Rude. If we go back will write another review one thing for sure will never get that lady.

Well, this just continues to go downhill. *1st appointment…read more(12/30/25), so excited/nervous, after searching and debating for over a year, but I did it. I was so excited to see that I had brows again. Walked out very pleased. *2nd appointment-follow up (1/27/26) I had a bald spot on the left brow, Ana did her thing and away I went. *3rd appointment (3/5/26) Back in again, I was under the impression after the follow up all would be wonderful. After healing (again) it doesn't look like the touch up from the 2nd appointment was even done. Not at all blended like the right brow. Another touch up to that area on the left...but she was rough on me this time. My brow area hurt for about 3 days and after healing is a lot darker than the right brow. I waited longer this time to see the outcome from this one. *4th appointment (5/12/26) Same brow, same bald spot, I am truly disappointed and angry that I have to travel all the way up there for something that should have been done right after the follow up. Michelle returned my call, made the appointment and told me there wouldn't be a charge ($320.00) per Ana. A Charge! If it was done right the first time and a check at follow up, I wouldn't be here a 4th time. At the appointment, it felt like she couldn't wait to get me out of there. She addressed the issue and I also told her my brows didn't match and the left was further away from the nose. She measured center nose said they were fine (felt like she was questioning me), but I wanted a few strokes to even them out. They still don't look the same- they both look okay, but not the same. I will be curious to see how they look in a week or two. After dropping $620.00 plus a tip after the first session, I am $700.00 into something that is totally disappointing. I almost got them tattooed instead of microblading. Guess I picked wrong. I never got a bad tattoo-always perfect and cost a lot less. This is an art; a passion and people wear this on their face every day. I will NEVER return to Ana Square, I will not recommend her and look forward to finding someone else to do my touchups in the future. If she does 3 brow appointments a day (just brows, not including her other services) she grosses approximately $1,860.00 a day/$37,200.00 a month. Insane amount of money for a piss poor job. I will post my final pictures after they are totally healed...promised.

Owner was SUPER nice!! I had an amazing experience there, got my eyeliner done there, I LOVE the…read moreshape of it!!! The overall place was professional but also very fun, the overall vibe of the office as a whole was empowering and felt so comfortable to just talk in! Aftercare was easy and it turned out really well, definitely recommend!

I have been coming here since before Maya and it has always been great. Maya is great at what she…read moredoes. I am glad to still have someone dependable that does a good job in shaping my eyebrows.

From the owner: $11 Eyebrow Threading , $ 15 Henna Eyebrowsread more