The Birthday Bouquet for my wife was AWESOME and BEAUTIFUL. The creation of the floral design was…read moreabove expectations and personally delivered by this exceptional power couple. If you have never tried this business, I highly recommend them for any and all of your floral needs. John Jeffries

I would not recommend their services . Arrangements & customer service were great, however , the…read moredelivery of my arrangements were extremely late(1 hour). Contrary to the promises that were made. I contacted the owner the day before to confirm everything and the morning of . She lied to me and said the delivery guy was at the funeral home , in which he wasn't. We waited for about 25 minutes outside , after the owner said the delivery guy was 3 minutes away. The owner then stopped answering her phone for me . Even after reading comments about flowers not arriving on time, I still gave them a chance . It was my mother homecoming service , and the last thing I wanted to do was contact them about my flowers , $550.00 worth at that. I will not recommend, unprofessional services . Please take what I say into consideration. Please see below for pics .

Amazing flowers! She definitely needs a 100 star review!…read more Highly recommended, great customer service.

super nice guy. flowers were cheap, I went to a shop prior and it was twice the price. here they…read morewere cheap. and beautiful and smell great. Would definitely come back

I needed a floral arrangement for a funeral and my go to florist had retired. I found The Flower…read moreCottage on the funeral homes site and thought I would give them a try. I call on Saturday morning needing this arrangement for the next day. I wasn't expecting much being so last minute. I called the store to ask if I came in right away if they could make something for. I was told yes so I went right away. I was shown a book with several choices but I had done some research and had found a table arrangement I really liked. It had a statue in the center also to have as a keepsake. They had a picture of this one too. I was able to get this and it would make it on time. When I arrived at the visitation I was shocked to see my arrangement. It was absolutely beautiful and exactly as the picture I was shown. Usually the arrangements don't resemble the picture. Often flowers are substituted or colors are not as shown. The flowers were fresh and very nicely done. I could not have been more pleased! When I was in the shop I was also shown other figurine options I could have purchased for this. The ladies were not only accommodating, they took the time to help me be sure I was happy with my selection This is now my go to florist. There are shops closer to my home but I feel that if you get great service and quality it's worth my time.

Update: I am appalled by the owner's dishonest and unprofessional response. I have documented…read moreevidence that directly contradicts her claims. The "repeated calls" she referenced are inaccurate. My call logs from Mother's Day show I called the shop exactly twice, once to confirm the order and once when it was hours late. For a $100+ delivery, this is reasonable follow-up, not harassment. Regarding today's interaction, after seeing the owner's response to my Google review, I called hoping to have the professional conversation she publicly invited. The call lasted exactly 42 seconds before she began yelling and hung up on me. There was no argumentative tone or abuse on my end, and there was not even enough time for a full sentence. I also find it highly inappropriate and offensive that the owner attempted to publicly attribute 'anxiety' to me. I have never been diagnosed with anxiety by a professional, nor do I have it. Using a baseless claim about a customer's mental health to deflect from a wrong order is a serious overstep and speaks volumes about the business's ethics. The owner, to my knowledge, is a florist; not a psychologist. As for the refund, I never requested one. My concern was receiving the product I paid for. If the refund is being used as justification to avoid accountability, I am willing to return it if that prevents further misrepresentation of the situation. A pattern is also visible in other one-star reviews for this business. When customers raise legitimate concerns, the response tends to focus on attacking their character or claiming they were "yelling" rather than addressing the actual issue with the order. I am keeping this review up to warn others that if there is a problem with an order, it is likely to be met with deflection rather than resolution.

We grew up on Soukals Flowers. When you got Soukals you knew you had great quality flowers. It…read morestill holds true. My mother in law gets so excited when she gets Soukals. She Loved her Mother's Day Flowers!

For the most part bouquet was close to the picture shown, however, all of the roses were white…read moreinstead of some being light coral as I specifically asked about and the lilies were old. Delivered to a funeral home and on the 2nd day 2 of the 3 lilies were translucent ( very old). Bouquet was called "From the Heart T208-1". On the plus side, the woman who helped me was very nice in explaining my options.

My boyfriend has been sending flowers from here recently. Every single bouquet I have received is…read moremore beautiful than the last. Flowers are fresh and last for days. Simply breathtaking arrangements!

Delivered quickly and flowers were beautiful and fresh. Great customer service too! Driver was…read morenice to come back since recipient had run out to do a few errands. Great Florist!

Life long customer if I'm ever in the area!! I ordered an arrangement for a funeral SO last second…read moreand Flowers By Cathe came through with this beautiful creation!! I don't normally do things last second, but I had originally ordered flowers through Florist One (AWFUL) and they informed me literally two hours before the viewing that my order couldn't be delivered... in fact, they hadn't even started on our order. I was so panicked, especially since I live on the other side of the country! I called a friend that lives in Chicago, he popped in Flowers By Cathe and she had this arrangement done in less than an hour. He picked it up and hand delivered it to the funeral himself. I am so thankful and loved how it came out!

1. Called Friday to place my order. Lady tells me she'll call me back because she was with another…read morecustomer. Didn't get a phone call (that should've been my clue). I still went ahead and placed my order online 2. Called Saturday to confirm my order, got this snobby attitude from the man who answered the phone, but got my order confirmed. 3. The arrangement my friend received was so disappointing and sad. The colors didn't harmonized at all. It looks like they got a bunch of flowers that they had left over and put them in a vase. I was quite embarrassed when my friend shared the picture of the arrangement. None of the pictures of their website show the color combination they choose for my friend's arrangement, why? Because it was clearly a poor choice or color/flower combination. 100% dissatisfaction.

We used this unfortunately used this location for a funeral service. Not only did the location…read morecompletely miss the delivery with no communication, but they offered to RESCHEDULE the delivery, seemingly ignoring that the funeral has come and gone. To add insult to injury, they were seemingly reluctant to provide a refund asking if "we needed flowers for any other occasions"multiple times. It was absolutely heartbreaking. I won't say that this company is "bad", but I simply couldn't ignore the impact it had on our family.

Great service and super fast delivery, the quality of the flowers was great. It was a great…read moresurprise and they lasted more than what I expected.

I called in and placed a pickup order for a dozen roses and some peonies. Literally 20 mins later…read morethey were ready for pick up not to mention they were beautiful!!! Super nice/friendly and definitely some good vibes. I highly recommend golden afternoon!

Received some flowers that were suppose to be delivered for mother's day. They came two weeks…read morelate. The quality is garbage. The roses are turning brown and the flowers look nothing like the picture. Skip this place, going to a supermarket would have been better.