I lived at Springwood from 2013 to 2017, and then moved in again, living there from March 2018 to…read moreSeptember 2022. I wish I could write a better review but I'm so disappointed by what was previously a great place to rent. The buildings are quite dated and the updates that have been made are of the cheapest quality. The old carpeting in the buildings was replaced last year...we all thought what had been placed was the liner and the installation people would be returning to lay the actual carpet. No...the carpet is just that thin and it causes sound to reverberate through the halls. The vinyl flooring in some units is cheap quality and poorly installed, so that it's constantly lifting. They continue to permit cigarette smoking on patios and balconies, and public areas around the site, which means there's smoke coming in through the windows, patio/balcony doors, and vents, regardless of whether you smoke. The complex spent three years and a lot of money to update the property, with the pool and hot tub, bbq area, and clubhouse were all unavailable during this time. The big reveal after all the work reflected that the only thing changed for residents was a nicer bbq area. The pool and hot tub, and all the chaises, tables, and umbrellas are the same that have been there since my initial residency. The clubhouse, which is only open during the management's working hours (unless reserved for a private event), is gorgeous but the main change is a remodel of the office space. The management and facilities staff are the only people who use the "clubhouse," and in great part due to the hours it's accessible as well as the fact that whenever someone goes in there, it feels as if you're interrupting the office staff having their breaks, hanging out and snacking, etc. All the parking spots were redesignated this past year as "assigned" spots, in a clear attempt to increase income for the management company. Residents must pay an additional fee monthly to reserve a spot, covered or not, and there are virtually no unassigned spots for additional resident cars or guests. The office staff regularly "patrol" the parking area for parkers who aren't "registered" and when discovering someone, send an email blast to the entire community calling out the car's identifying details and threatening to have the vehicle towed within a certain number of minutes if it's not moved. During weekends, the Springwood staff tend to park in the spots reserved for "new residents." Management sends email frequently admonishing residents that they've "been told" they cannot have anything on their balconies/patios, hallways, lobbies, etc. as if the residents are young children. I don't like when people break rules meant to ensure people's enjoyment of their rented home either, but there's a way to do this respectfully and a way to make people feel bad. When there are problems with the laundry room machines, the office staff will not assist. The response is that they haven't been trained on how to use the equipment or its software and residents have to contact the vendor (which never seems to result in a response). A dryer has been non-functional for months but despite numerous requests, the management staff have done nothing to ensure that it's repaired or replaced. With only 4 washers and 4 dryers per building, having one out of order creates a difficult situation for residents trying to do their laundry. On the plus side, the maintenance staff are without exception friendly and responsive. The apartments are in a great location and the people living there are generally quite nice, but there are few amenities and the management staff sometimes make residents feel like interlopers.

I really loved living at SpringWood apartments and I'm so grateful for the experience. Ron and…read moreAustin were always super friendly and helpful - they made a big difference in our stay, especially when we had some issues with our move-out date. Ron was really understanding and worked with us to find a solution that worked for everyone. It's clear that he genuinely cares about the people who live here, and that makes all the difference. Overall, I'd definitely recommend SpringWood to anyone looking for a great place to live. -- from Kehan and Yuwei

I previously lived in The Meadows for 7 years until I bought a house and moved out. My workplace is…read moreclose-by, and sometimes after lunch we walk through the outside ring parking to reach Middlefield and return to the office. Today, two of us were walking through chatting, and a Meadows property manager/worker yelled at us from across the parking lot, maybe 40 yards away, asking who we were. Thinking he had mental issues or a salesman, we kept walking. He then approached and harassed us, screaming about how we were trespassing, continuing verbal abuse and harassment and followed us until we left the property. We talked quietly, did not approach anyone, hang door tags, play music, or toss trash. We didn't go into the center apartment area. We're both computer professionals. This employee could have gotten on his golf cart and quietly told us sorry we cannot walk thru his parking lot and to kindly exit the premises. Instead, he chose to yell threateningly across a parking lot and come after us with verbal abuse. A good way to judge apartment management is how they treat visitors. Because as residents, you're going to get more of that - or worse. Stay away from this complex.

Lived in meadows apartment for a year and it was great! The greenery and all the beautiful trees…read moremade the complex feel like a little forest. Meadows is very safe and it's also in a good location - it is right off of Central expressway and it's close to 237 and 101. Apartment was spacious as well. I also thought the gym was great and bigger than a lot of other apartment gyms so amenities as good here. There is a community pool as well. The management company was very responsive with service requests. We had an issue where the central AC was spewing out dead bugs so the maintenance team quickly came in and gave us a new AC. Meadows also hosts some events every couple months (coffee station, Easter egg hunt, food trucks, etc.) which made the apartment complex feel more like a community. One of the drawbacks about this complex is the lack of natural light in the some of the apartments. Because of all the tall redwood trees and the direction of our apartment, we didn't get much light. For the most part, we had our lamps turned on all the time. And because of the trees, leaves would fall into our balcony so we had to frequently clean that up. We decided to leave once the lease was up as we found a place with more natural light closer to our offices and meadows was going to increase the rent by $250 a month. If it wasn't for the light situation, probably would have continued to stay here. Overall I enjoyed living here, and if you are ok with less natural light or you are able to get an apartment facing the right direction, then I recommend!

It's been a few months since my move out but I want to thank Jose for making the process as easy as…read morepossible. He was very professional and kind! Definitely deserves to be recognized for his service to the community at Redwood Place!

Great atmosphere. Especially I enjoyed seeing many people enjoying the pool on a Sunday afternoon,…read morethis place felt alive. Would love to live here one day. Shoutout to Dallas Pabilona for managing the tour.

Loved living here! It is in prime location in Santa Clara-walking distance to Target, Peet's…read moreCoffee, The Habit, Panera and Sprouts! The Landlord was a delight to rent from and he was always very responsive to anything that needed attention in the unit. The private backyard is something you won't find anywhere else. There's a wonderful avocado tree that provides amazing shade all summer. The one bedroom one bath we rented was spacious and had a nice floor plan that made the apartment feel so much bigger. Our unit had wood flooring throughout and had great AC/heating units in the bedroom and living room. We loved having access to a laundry room and all the neighbors were always very respectful. This is a nice and quiet duplex and highly recommend!

The units here are great! Each unit is unique and has their own character. I like that each unit…read morehas a private/spacious patio. The landlord is nice and communicates really well with his tenants. You can tell that he wants his tenants to be happy with their living situation. The neighborhood is peaceful too and centralized near Kaiser and a few shopping centers. I feel very comfortable living here and grateful to have found this unit.

Highly recommend this place to live. The amenities are fantastic and the staff is great. Shout to…read moreHeidy for always being a gem, no matter what the issue is she has been incredibly helpful, kind, and ensures that everything is taken care of. Also, thank you to the maintenance guys that go above and beyond to help.

Over the past two weeks, I had couple of package theft incidents from the building's delivery room…read morearea. Editing my review to reflect response and action from building management. They took prompt action to secure the area and working with SCPD which feels reassuring. Thank you!

My family member just moved out of this lovely apartment due to work. They are one of the few that…read morewould accept a german shepherd. The apartment came with washer and dryer. The place is nice and cozy with your own balcony/patio. My name is on the lease and dealt with the staff. They are one of the most responsive ladies I've had the pleasure of dealing with. They were prompt in responding to any questions. They were very helpful, kind and professional. Shout out to Amica and Joc. They run Renaissance apartment with compassion, kindness and professionalism. Parking is not a problem at all. You have an assigned covered parking and lots of guest parking. They have lots of EV charging station as well. The move out process was seamless. We got our security deposit back less cleaning service as I am not about to spend my days cleaning it lol. We felt safe here. There's a patrol car/guard going around the complex. THANK YOU Renaissance apartments and to your staff for an amazing 3 years. I highly recommend this place.

We've lived at Renaissance Apartments for almost 3 years and it's hard to say good bye! The complex…read moreis beautifully maintained, clean, and full of lush greenery that creates a welcoming and serene atmosphere. The staff here has been fantastic, always accommodating and friendly. A special shoutout to Johniquewa, who goes above and beyond to make the complex feel both professional and warm. Her friendly demeanor has truly made a difference in our experience. We've loved our time here, and if we ever return to Sunnyvale or the South Bay Area, Renaissance will be at the top of our list. Highly recommend! PS. The complex is conveniently located right behind Braly park, which is great for dog (and personal) walks!

First day here. Angel was amazing in showing me around the apartment complex and helping me figure…read moreout the layout. Seems a great place to stay.

I did a tour but I was very disappointed with the leasing office staff (I even didn't get her name…read moreinfo). She wasn't motivated to help me at all. She never smiled, her interaction was very unfriendly, she only answered me with short answers to my questions. I left her one question to follow up but there was no follow up. She rushed me to leave, also I had to do self guided tour which was very confusing although I made an appointment for a tour. This was very unpleasant encounter, made me think not to choose your property to move in. Overall I liked your place but due to her attitude, I am highly reluctant to choose this place.

I've now lived here for a moment and I must say it's been a dream. Facilities really do keep up…read morewith everything here they're always cleaning the elevators and I always see them maintaining the front lobbies. Greg in the front is very informative and friendly. A+ customer service. Molly, the manager here has been very understanding and great with everyone. We are truly grateful to live here now and look forward to being a part of this place..

, -- --…read more , , ! Management here has shown , represented by community manager Molly. My unit was while the same unit was listed cheaper on their own website. After exchanging information with other tenants, we learned that all - were subjected to the same treatment. When caught, management . On top of that, the garage doors frequently malfunction, sometimes allowing ; all laundry machine sensors had to be replaced after only six months; refrigerators frequently break, causing food loss with no compensation; and police cars show up outside fairly often for unknown reasons. The building may look fancy from the outside, but ! If I could, I'd rate negative stars. !

I wouldn't recommend this apartment, mainly because of the location. The neighborhood feels unsafe,…read moreespecially at night, and there's constant traffic noise at all hours. Sirens, honking, and loud engines make it hard to sleep or even relax during the day. I think it is because it's located right across from several abandoned plazas such as the old Hokkodai Japanese Buffet and the old Garden City which is all flooded with RVs and an entire homeless community now. This homeless community causes a lot of disturbance on the daily from loitering, package theft and constant car break ins. If you value quiet, safety, or a sense of community, this is probably not the place for you. I regret not spending more time checking out the neighborhood before moving in.

I would not recommend renting at this apartment complex. For the high price they charge, you'd…read moreexpect responsive management and a well-maintained property--but that's far from the experience here. Maintenance requests take weeks (or longer) to get addressed, and management is dismissive whenever you bring up legitimate concerns. The amenities sound great on paper, but they're often broken or closed without notice. Hallways and common areas aren't kept clean, and it feels like management cares more about appearance for tours than for people actually living here. For what you pay, the level of service and respect toward tenants is unacceptable. Save yourself the frustration--there are better options nearby that treat residents like people, not profit margins.

Talk about pride in renting and quality of living with not a lot of fuss. I love living at Balmoral…read moreApartments and so does my son, who calls it our "treehouse". Here are some of the reasons for our appreciation: 1) super helpful during our move across the country. 2) The Staff Team, what staff! They are a gem! Almost, your daily family that you can count on. If something needs fixing, it is quickly fixed before you can bat an eyelash. 3) YOU ARE SAFE! For those of us with a little anxiety about safety - when you lay awake at night, you can sleep knowing you are safe, I do indeed count my blessings (and the locks). They take security seriously, and that's why I absolutely could live at Balmoral forever. 4) I echo the other reviews, they treat their tenants with the utmost respect and their warmth, just makes you feel happy to have landed in this spot of the universe. 4. A bit about the building: its surroundings are always kept clean and beautifully manicured. The interiors have top trimmings, from self-closing toilet lids, to timers for the ceiling fan, to perfectly sealed storage units, bike locker and your very own parking spot! 5. Proximity - TO EVERYTHING! take a stroll to Monticello - and you have a good variety of food, the quaint Nob Hill store, Orange Theory, Vitality Bowls, Hair Cuts, KonJoe Burger, Indian Cuisine, CPK and Starbucks. Best of luck in your search, although if you are reading this, then you are already in the right place.

one of the worst experiences i ever had. me and several got HUGE move out bills…read more The building manager was using a shell company to service the apartment. He use to create artificial issues and then use his shell company to fix them. so basically he was ripping off both the renters and investors at the same time. There are several cases against him both for balmoral and other apartments he managed.