Update, Building manager Joana ignores texts and is never…read moredownstairs, very bare minimum. It does not make me feel like a valued resident. When we were out of water there were barely updates or any compensation for it. The front desk woman, Lenny and the handy man are the backbones of Line Lofts. They go above and beyond and are always on deck for residents needs. As this is a luxury building, I expect more from management as it's the face of the building. Hospitality is key.

My wife and I looked at MANY apartment complexes in the area. Believe me, The Line Lofts was by far…read morethe best. Joana and Lenny were the most professional and best management team by a million miles - it wasn't even close! They are awesome. The building is well maintained, well secured and very comfortable. Highest recommendation!

My current lease is almost up and went to tour this brand new apartment building! I really like how…read morethey have a pet area, small community, and nice layouts. After touring the building, I wanted to lease ASAP. I was going to sign a 16 month lease (2 months free) During the application process, I had to pay a $400 nonrefundable holding fee and $50 application fee to save my unit and then they have to check on my recent taxes , last 3-6 months of bank statements, and email my current building for my rental history verification. Also, if you have an emotional support animal, you do have to provide a letter from your doctor who issued ur fur baby as an ESA animal. It's very strict. This process took about 5-7 days. I'm just sharing you guys my experience with Qwil Apartments. Hopefully, I can save u guys some time and money if you are not willing to pay double the deposit if your rental history verification isn't perfect. Awesome building though.

I'm OBSESSED with our new home! Just moved here from Toluca Lake. Didn't realize how charming…read moreLarchmont/Hancock Park area is! This building is brand spanking new and pretty much central to everything. The building definitely stands out from all the others in the area. Love being one of the first people to live in a brand new unit that nobody's ever lived in before. I've rented from this company in the past Frost Chaddock. They are super on top of things and really go out of their way to make sure you are happy. Their model on the penthouse level is made of glass floor to ceiling and overlooks paramount studios, the Hollywood sign, Griffith, and some downtown views. I love our unit!!!! They went all out on appliances, they put a lot of thought on the fixtures. Definitely went all out on Amenities. There's not a lot of traffic on Wilton at night so I get great sleep. They also are dog friendly and have a dog run called the pupper club lol that runs the entire side of the building which my dog is obsessed with. If you are looking for a new place definitely add this place on your list to check out. I Highly recommend!

I lived at The Gaylord Apartments for over three years and genuinely enjoyed many aspects of my…read moreexperience while I was a resident. The location is excellent, and I had positive interactions with several members of the onsite staff over the years. Unfortunately, my experience completely changed after I moved out. Before vacating my apartment, I gave proper notice, worked to leave the unit in good condition, and completed a walkthrough inspection with a member of the new management team. During that inspection, I was not informed of any issues that would result in significant deductions from my security deposit. I was always current on rent and never had any issues with balances owed. Instead of receiving the return of my deposit, I received a move-out statement claiming that my entire security deposit had been applied to alleged rent, cleaning, and trash-out charges, and that I still owed nearly $1,000. Since receiving that statement, I have repeatedly attempted to contact management by phone and email to request an explanation and supporting documentation for the charges. I have requested a complete tenant ledger as well as invoices, receipts, work orders, and other records supporting the cleaning and trash-out deductions. To date, I have not received a response. As a former resident, this has been incredibly disappointing. I have documentation regarding my rent payments, the condition of the apartment at move-out, and my communications with management, yet I have been unable to get anyone to engage in resolving the dispute. I am posting this review in the hope that someone from Asset Living or The Gaylord Apartments will finally respond and work with me to resolve this matter professionally. I would much prefer to update this review with a positive outcome than continue pursuing formal complaints and legal remedies simply to obtain a response. If management is willing to review my file and provide the requested documentation, I remain hopeful that this matter can be resolved fairly.

Living at the Gaylord used to be a pleasant experience because of the wonderful community of…read moreresidents, but unfortunately, the management over the past year has made things increasingly difficult. Recently, tenants received this email about pest inspections that was not only misleading but carried a tone that was unnecessarily threatening. In the past couple of years, there has never been a resident-wide notice about scheduled pest control visits. To claim that tenants have refused entry to pest technicians is simply untrue. The email also failed to include any dates or details about when inspections would take place. Meanwhile, maintenance and staff regularly enter multiple units for mandatory alarm tests and repairs - often moving between floors affected by bed bugs - which has contributed to the spread of the infestation. The rat problem throughout the property is also ongoing and unaddressed. To make matters worse, the property manager does not live onsite and has developed a reputation among tenants for being dismissive and, at times, aggressive toward residents - quite a few are elderly and have lived here for decades. While the residents themselves create a kind and supportive community, the current management has made living here unnecessarily stressful. I strongly encourage anyone considering moving here to do thorough research and speak with current tenants before making a decision.

1 month update of our time at Modera:…read more The pros: - Naki, the leasing agent who took care of our move-in process is very friendly and attentive! He made our move-in so easy and was accommodating when we had to change our move-in orientation date. Actually, all the leasing/apartment staff have been so nice. From Stephanie the community manager to the other gentleman (I'm sorry we don't remember your name yet!!) at the leasing office to the maintenance guys.. they all greet us when we walk by the office or even around the buildings. - The finishes: I love the finishes of our apartment. There are a few scratches on the floor in the living room but not exactly the apt's fault (I just wonder what the previous tents were moving around to leave such big scratches on the floor lol). I do love that the island is moveable but that thing is heavy AF (can I even say this on Yelp?) I almost broke my back moving it lmao. We do recommend lifting one side of the counter up first and sliding a towel or something that'll help it glide easily as you lift/move the other side. Plenty of storage space for both kitchen and just throughout the apt (for our layout at least, we have a storage cabinet by our entryway and a coat closet). If I could change one thing about the layout of my unit, it'd be less bedroom space and more living/dining room space. - The amenities: this is the most time we've spent at our apartment's amenity. We haven't used the pools yet but we've hung out at both rooftops and both lounge areas. The gym has all the machines I normally use at a regular gym (the fiancé needs other ones but he's still happy with what we got). We've also used the karaoke room even (the system is kind of hard to use and the songs are limited). The dog relief area is super convenient for when I don't want to go outside of the building (but there are cons about this). I've even used the dog wash station for my big dog. - Walkability: I actually love walking around this area. We were actually quite worried and unsure about living so close to Hollywood Blvd because of the tourists/homelessness but the tourists doesn't really come this way and when we looked at the apt building on Google maps, it showed a row of tents one block away from the 3rd building but it seems like they've cleared it out. We have spotted 2 different tents that have been put up at the same spot but apparently we're in an area called "the zone" and the city does street cleaning/removal of tents during certain days of the week. There's a lot of things to do in the area, Hollywood Walk of Fame being one of them ofc and the Ovation shopping area. We've walked to Ghirardelli Chocolate Shop just to get hot chocolate one night, we've tried the amazing Italian restaurant a block away from the apartment buildings, I'd say if you really wanted to, you can even walk to a Target/Trader Joe's/Ralphs to do your grocery shopping (about a 20 min walk). Lots of coffee shops (Javista being our fav). This is the most walkability we've had compared to any of the apartments I've lived in in TX. (OK this is getting a bit long so I'm gonna cut it short) The Cons: - Noise (this depends on which building you live in and which layout you have and where your unit is located): we're right across from a drumming studio lol. And some times they'll practice until laaate at night (I'm talking past 1am late). Google says they're only open until 6pm but I guess students of that studio can just go in & out. It's not TOO loud but just a bit annoying at times when you hear it at night. The layout of our unit has our bedroom back to back with the elevator/hallway. So when we're in our bedroom, we do hear the dings of the elevator and "Going Up. Going Down." LUCKILY the residents in our building aren't too loud and not many seem to go out late at night so again, doesn't bother us too too much. Then just the occasional homeless/drunks yelling - the drunks have been kind of funny though. Idk we're pretty chill but others might find this more annoying. - Dog Relief: YOU LAZY RESIDENTS NEED TO PICK UP AFTER YOUR DOGS. Like goodness gracious. There are bags literally RIGHT THERE and I've never seen that bag dispenser empty. Also even if it's empty carry your own poop bags they're super cheap on Amazon but stop being lazy and dirty gahdamn. I hope the apartment does fine your a**. If you can't pick up after your dog why do you even have a dog? Makes me wonder how you treat them and your own house?? - Packages: some delivery drivers can be quite lazy in figuring out where packages go. But I guess you just have to be really descriptive in how you want your package delivered because I've seen packages left outside of our building that we've actually delivered to residents (these companies need to pay me instead). Anywho. That is all for now. Hopefully the next few months will be peaceful and we'll do a 1 year update c:

My apartment was not move-in ready. It was extremely dirty, had approximately 10 maintenance…read moreissues, and I observed a rodent in the trash room shortly after moving in. The ongoing issue has been the noise. I've been repeatedly woken up between 5:00 and 6:00 a.m. by heavy impact noise, loud footsteps, furniture dragging, barking dogs, and other noise from neighboring units. I've reported the issue multiple times, answered repeated questions, and provided six recordings documenting the noise. Despite 2 weeks of reporting the issue, I still have no clear resolution. My most recent conversation with the leasing office also failed to provide any resolution besides an awful attitude. I've lived in apartments for over a decade, and I've never experienced this level of sound transmission between units. If you're a light sleeper or have an early work schedule, I would take that into consideration before leasing here.

The amenities are nice and easily accessible, and I've been content with my stay for the most part…read more I've been living here for a little over a year now, and throughout the hardships and mishaps I've experienced with things such as, but not limited to, the difficulty with moving units (expect a headache using findigs.com), the security concerns (something has been stolen from the "secure" 4th level parking garage), mailroom inconveniences (on the behalf of the couriers), and maintenance issues (mainly the elevators), the staff has been great with assisting and handling everything. Namely, Ariya and D'Angelo have been more than helpful with taking care of the tenants. It's easy to tell when someone cares about their job, as well as identifying the integrity they bring to the property. Whenever the couriers are lazy and fail to properly utilize the parcel lockers, I've been able to consistently rely on Ariya and D'Angelo to make things right. They go above and beyond the scope of their job, and are very easy to communicate with. This is the kind of warm reception that one would want to interact with. I'm not sure of everyone on staff's name, but I can appreciate the general cleanliness of the high traffic areas of the building, along with the speedy responses to maintenance requests, amongst other things. One thing that I cannot stand is the fact that some of my neighbors choose to ignore the leasing agreement by smoking (especially cigarettes) in undesignated areas, causing me to not enjoy keeping my windows open, for concern of second hand smoke inhalation and cigarette stench permeating my unit. I've also experienced a few noisy neighbors who choose to ignore the 10pm noise curfew. The units cost too much to deal with inconsiderate neighbors! These complaints, as well as the loudness of Hollywood Blvd. are the main causes for my three star rating--all of which I fully acknowledge aren't the responsibility of the building staff. Thanks for attending my Ted talk.

My wife and I have been tenants of Adam for 5 years, since we were living in Long Beach…read more It has always been a pleasure to live on the properties he manages, because we know he genuinely cares about his tenants' well-being and takes pride in ensuring everybody has the best living experience. Every time we need something from the front office, it is taken care of swiftly, and the same can be said about any maintenance request. It also helps to have such a fantastic group of coworkers like D'Angelo, the supers Juan and Manuel, and the cleaning ladies Maribel and Socorro. They all make living in the heart of Hollywood extremely pleasant. If you're considering moving in, it is definitely worth it. The amenities (pool, gym, BBQ), the size of the apartments, but it is the people who work here who make this location the best choice. And P.S. If you're moving here, get Starry Internet!

My experience living at Redwood Urban Hollywood (1820 Whitley) was consistently disappointing…read more Maintenance and Building Conditions: The elevator was out of service for several months, and the hallway carpets were frequently stained and unclean. The building often smelled of cigarette smoke, and there were multiple occasions during the winter when there was no hot water for extended periods, despite residents continuing to pay for it. The jacuzzi was closed due to maintenance issues, there were periodic water leaks in the garage, and the garage remotes worked inconsistently. The laundry machines are located in the gym area, which made the space very humid and uncomfortable. There were also recurring issues with water bugs inside the building, contributing to an overall feeling of poor upkeep. Noise and Safety: The main gate produces a very loud mechanical noise whenever it opens, which can be startling. Trash sometimes accumulated in the hallways, there was no designated guest parking, and packages or mail occasionally went missing. There were also times when individuals without building access were found near the entrance, which added to concerns about safety. Management and Leasing: Communication with management was often difficult, and the leasing process felt confusing at times. There were issues with incorrect rent charges that required follow-up to correct. The fee structure also lacked transparency. Upon move-out, I was charged a significant amount in fees, even though I left my unit clean and in good condition. Overall Impression: The property could benefit from better management, more consistent maintenance, and clearer communication with residents. Based on my experience, I would not choose to live here again.

This building is by far the best place I've ever lived. The management team is second to none -…read moreFarrell, Gini & Catie make life better for us residents everyday. Whenever anything needs fixing, my man John & his crew are on it like white on rice. Can't begin to explain how nice it is to call your apartment "Home." 1820 Whitley is the SPOT.

Marvin Fuentes, our Maintenance Manager, recently installed a few things that I needed in my…read moreapartment. He was on time, and he did it quickly and neatly. Marvin has helped me in the past. He always has such a nice attitude; and it is very comforting for me to know that, if I need him, I can count on him. Michele Phillips February 10, 2026

Not worth the money. If it was less expensive, I could overlook some of the horrible amenities, but…read morerent here is outrageous! Look around more than once. Come see this property during peak times, and on weekends. It's not what the pics make it out to be. The pool is always dirty, the laundry rooms are very expensive, bbq pit is a JOKE, the gym is gross, and management is poor. Much better places for same price point.

Moving in was a breeze and the staff is incredible here! I highly recommend living here, you will…read morenot regret because the building is great and everything is in walking distance. I am going to be staying here for a long time! Lastly, the move in process was extremely easy and the team was very accommodating.

Excellent management. They responded to a work order expeditiously and got my shower fixed quickly!…read moreHighly recommended!