our experience with, Enchantment realty was amazing! Alexa…read moreTrujillo was the best in sharing information on the property we bought! We also used Enchantment Realty on purchasing a lot! Alexa Trujillo has given us, the best service and we plan on using them again on future purchases!

I'll present all the FACTS I've experienced, good and bad, and you can decide. For me though, I'm…read morejust NOT a fan overall, mainly because of what happened when we moved out. Pros: During our rent, things went ok. Sometimes they'd even follow up if the maintenance they sent fixed things well. When our fridge was out, they managed to send us a mid-size fridge for our temporary need--though it was after I kept asking "can the maintenance come back and take a look again? Our fridge isn't working and our foods are going bad" for a while. But at least they showed they care about it... though some food did go bad. I don't know what other realtors would have done. When they wanted to show potential renters around, I asked them to wear masks and use hand sanitizer. At least their attitude was positive and promised they'd do that. Cons (from least concerning to most concerning): No annual free bug-spray like Smith does. We had not only roach and ant problems, there were centipedes up to 7 inches crawling around!! My daughter wouldn't dare to sleep in her own room. We sprayed ourselves but only partially effective. When we were moving out, they said we had to leave utilities on for extra 7 days. I asked why, and proposed that if we moved out a week earlier, they could do whatever they needed to do a week early. But they said no again. I asked why again but they simply kept saying "that's the rule" without explanation. If they gave a legit reason I'd be perfectly fine; it's this dismissing attitude that makes me not happy. Now, the most concerning part. When we were moving out, they gave us a list of things for cleaning, which we appreciated. Smith Realty didn't even bother to do that. But after our whole family put all the effort to clean everything they asked, they checked and gave us a list of things to improve--and quite a few of them were NOT on the first list. Since 2001 we've been renting houses, and we got good recommendation letters from landlords. I felt like they were asking us to give them a new house instead of the house we first moved in. But okay, how clean a house is can be subjective. But at least they should stick to the list instead of giving us new items (we asked a lawyer and he readily agreed). We felt it was unfair, but we ok'd them sending a cleaning professional and billed us from our deposit. Enchantment told me it shouldn't be more than $100. When the invoice for the cleaning, along with the rest of the deposit, came in the mail, however, the items the cleaning lady did again deviated from the 1st AND the 2nd list!! So what's the standard? And it was nearly $130. But that's not the most upsetting thing for me personally. There was an item: "Without running water." I was boiled: I texted them there was a leak in the laundry room and kept on asking "when will someone come fix it?" without getting replies, so finally I told them: "I turned off the water at the street, tell them to turn it back on when necessary." The reply was: "Ok." So they KNEW it and was ok with it. And now they CHARGED me for NO RUNNING WATER!? I called the phone number on the invoice for cleaning, the lady said she estimated it cost $10. Not big money, as I said, but it's unfair. I emailed and explained my reason for upset. Now suddenly they wouldn't use emails; they kept calling despite me asking several times "read the emails! Let's use emails for communication!" And strangely, they even told me: "You shouldn't contact our cleaning lady, she's under our contract..." I right away fired back: "First, then why did you give me her phone number? And second, I believe I have the right cause it was ME who paid the bill!" After I shot down all their nonsense excuses, the one on the phone said: "Let me see what I can do." And guess what? Their "what I can do" is the old trick: doing NOTHING and NO response. Zip. They simply refuse to explain why the changing items on the different lists, and refuse to acknowledge their mistakes. Take home message: when you move out, just give them the cleaning money, cause no matter what you do, they'll find excuses, honest or dishonest, to take the money anyway.

Sun Rays Heating & Cooling is a great company. I cant say enough about them. I give 100+ stars! Mr…read moreFlores and his crew were easy to work with and they were all very professional and friendly. Even though they are fully booked and busy, because I was having family over for the holidays he was able to get me in and they installed refrigerated air in our home and it only took 1 day to do so! Thank you we appreciate you all...

Ramon and his crew were terrific. Knowledgeable, friendly, efficient and gave us clear pricing for…read moreour new residential furnace. Their work was high quality. And we appreciated how clean they left the work area. Highly recommend!

Great experience. Did a great job! Really appreciate their help. Have had multiple interactions…read morewith this business.

I have used this company for two glass projects in our house and windshield replacement for my car…read more This is a great company to have in Silver City!

Matt at Runyan was awesome! On short notice, he got us a new septic tank, coordinated with the…read moreState, installed the tank and got the required permits in record time. Other companies in the area quoted several months to get the job done, he did it in TWO DAYS - start to finish. We had a tricky location, and a tight deadline. Matt came through - he did what he said he could do. A rarity these days!

Runyan Construction is honest and dependable and has done some wonderful work for us.read more

Super impressed with Fowler Brothers, and Chad and Jeremy did amazing work. Had 500 ft of driveway…read morebladed out, and put in 4" of road base. Their whole team is super nice and the job was done in one day. Reasonably priced and high quality work. Highly recommend this company!!!

They gave us an estimate that was 1200.00 less then another company…read more They arrived on TIME, and were in constant phone contact with us leading up to the move. Very professional- all three of them. Very CAREFUL too!! Arrived right on time with the delivery- again, in contact with us as to what time they would be in. Sandy even gave furniture placement ideas. Big help. They put everything back together!! And offered us a deduction of $120.00 off the original cost.!!!! All this took place the 5th and 6th of July, 2014. We were extremely please. Wishing them well in their business. Lin and Jim Townsend

The owners came to my home in October 2015 to look over everything very carefully in order to…read moredetermine what size truck was needed. I have moved many times and had a good idea ahead of time what size to get. They spent at least an hour there, making many notes and going over everything. Without going into detail, what happened was unthinkable. They arrived with a truck that was too small. After loading it more than half way with less than half of my belongings, they finally realized this. They had to get another truck - THE NEXT DAY - and unload an reload everything. They also kept saying that there was no way the motorcycle was going to fit. Well, not only did it fit in the larger truck, but there was room to spare. The second motorcycle would have fit as well, but I didn't want to deal with them any further, so I put it in my pick-up truck and hauled it myself (three days, two nights). This incompetence on their part delayed my trip a full day, which was a huge inconvenience. In transit from NM to MO, I found that it was going to take extra time to transfer our funds from the NM bank to a different bank in MO. This was completely out of our control and I felt horrible about it. I spoke with the owner and told her what was happening and that I had no choice but to mail them a check for the balance, rather than paying the balance upon delivery. The owner said she understood and trusted me for it. I repeat, I felt horrible about it but had no control over the bank. When the delivery was made, I had not yet arrived, but my husband was there. I received a call from the owner wondering why my husband didn't have a check for the driver. Was she incoherent the day before when all of this was discussed??? Interestingly enough, the unique legs to my desk were accidentally left with the driver, and the owner did not mail them to me until my check was received by her...held hostage? The female owner, although nice, is clueless. The driver and the hired hands were very capable and nice as well.

I called and scheduled a house move in the Silver City area. All I needed was help loading &…read moreunloading. My entire house was packed & I rented the U-haul. The day of the move, they were a no call, no show. I tried calling & texting but was never able to get a hold of them. I am a single parent with 2 young kids. I scrambled & was able to find two friends to help. I would not recommend this company, they can't be trusted to show up.

They answer the phone and say they will call you right back, but never do. After 3 attempts, I got…read morethe message they were not interested in the business. Thats fine, but just tell me. Don't keep answering and saying someone will call me back and then they never do. We did it ourselves. Very poor business practices.

Quality work done when promised. Cleanup was completed after the job and prices are reasonable…read more Definitely will utilize their services in the future.

They were scheduled to come to our house to do some electrical projects. Called back to say they…read morewouldn't wear masks because they don't believe in them. If he had told me that when I first talked to him week ago I wouldn't have wasted my time.