We had J and S do some work for us in the past and they couldn't have been better. So we decided…read morethat since they were so good before, we'd call them again. We called about getting a new central air unit and was told they were very busy and couldn't get to us til end of March. It's now April and we never even got a phone call explaining if they were still coming or just not going to show up ever. We wasted all that time waiting on J and S to come when we could have been in touch with another company. Now we have to start all over again and it's getting hot really fast. Very disappointed in J and S and bummed that they didn't even respect a customer enough to make a phone call and totally blew us off.

Service was relatively rapid after I called to have my tankless water heater serviced and flushed…read more The water heater worked when they started (I had just had a hot shower) and didn't work at all when they were finished. They came back twice and could not fix it. I was told that it might require a $481 part, but that they couldn't guarantee that would make it work as the gas extractor might be cracked (but they weren't sure). Although they knew my water heater wasn't working, I received no more word from them for a week, until I called the following Monday. They said they would check on the circumstances and call me back that afternoon. I got no call until Thursday when a workman said he had a work order to come out and take a look. Meanwhile, as I told them when they originally "serviced" it, we were having 6 girls riding in the Tour of the Gila, and we needed hot water. So, I got someone else to replace my water heater. Although I hold J+S responsible for all of this, they have not accepted responsibiity, nor offered reparations. I could certainly not recommend them even for the simplest of plumbing jobs

Very professional, great customer service. They came in and did a quick assessment, gave me a…read morequote, and got straight to work. I will be rehiring for sure!

Gilbert is the best! He came out, diagnosed, and completed the job the same day. Fair pricing and…read moreEXCELLENT work. Thanks again, Gilbert!

Sun City Plumbing & Heating has exceeded my expectations once again! From the office staff to the…read moreestimator and plumbers, every person I interacted with was outstanding. I had a challenging situation with a historic home that needed a new water main, complicated by a century of modifications to the old line. Jack went above and beyond to help troubleshoot and map out the intricate layout of the lines running to and under the home. With my background in construction, architecture, and engineering, I appreciated Jack's expertise in helping me understand this complex system, ultimately getting the water lines replaced and adding a filtration system with plans for future work. The communication throughout--from the initial estimate to the completion of the job--was phenomenal, even while I was managing the project remotely. This is the second time I've hired Sun City Plumbing & Heating, and it certainly won't be the last for my properties in my hometown of Las Cruces. Their workmanship and customer service are truly top-notch!

Sun City did a great job getting my HVAC system working on point. My unit was running with the…read moreblower going out. The team was able to contact the supply company and get the motor replaced at no cost to me! I will use the company from now on! Thank you Manager Jose, Office manager Michele and tech Michael Estrada for great service!

Metal Craft was very responsive & I appreciate that. I've called other HVAC companies and they are…read morenot responsive and do not get back when they said they would. I've had scheduled appointments with contractor's & there were no courtesy calls to at least let me know they couldn't make it. I compliment Metal Craft on their excellent customer service and attentiveness to business.

JR responded to my call for my HVAC being inoperative. He arrived atmy house quickly, and he…read morerapidly set about diagnosing the problem. JR had the problem fixed and the HVAC back in operation in a short period of time. He was very informative about the steps he was taking and kept me informed of his progress as he went along. I would recommend Metal Tech to my friends and hope next time I need service they will send JR to fix the problem.

Although it takes a little while due to the job demands, we would call Pinos Altos Plumbing again…read more The job Julian, Angel and Carlos did was quite time consuming. Nevertheless, a new water line was installed and done professionally.

From the owner: Fast friendly repair service…read more If you need a simple remodel or complex, we can do it. We service and repair furnaces, air conditioners, swamp coolers along with providing full service plumbing, and drain cleaning. Providing a fast and friendly service for over 26 years of serving both commercial and residential customer in the Silver City area. Licensed, bonded, and insured. Call us today!

. Is there less than one star possible?…read more "What's one word to describe your experience with Five Star?" I would say "Criminals." Dishonest, bait and switch, over-billing, con artists, Used Car Salesman is probably the best way to describe Five Star. I see they have one review prior to my review. But I also see 9 other reviews are disallowed by Yelp. Because Yelp screens reviews which are believed to be false, or phony reviews. NINE phony reviews. Wish I checked Yelp Prior to contacting this Five Star. I won't go into details except to say ... please avoid these people, they are not trustworthy or honest. If you choose to hire them, you may "pay the price" in extra phony hours billed, extra materials billed etc. Like a dishonest car dealership, they give you and INSANE bill at the end of the joy, then try to get you to negotiate a lower number. If you don't go along with their game, they may go to your electrical circuit breaker box and kill power to your house like some kind of gangsters. They cut power to our 20x20 space, killing electricity to the hot water in our house, cutting power to our refrigerator, our lights, garage door, and irrigation system by removing the breakers - yes taking our breakers with them when they left. We were closer to calling the police, than our lawyer. By the next day, we called both the police AND our lawyer. These people are dishonest and unscrupulous. YMMV, but I doubt it.

We rent. Our refrigerated air went out on a Friday, and the homeowner's warranty company would not…read morepay for weekend repairs. It was between 98 and 103 degrees outside, and the weekend was beyond miserable. 5 Star arrived at 8:30 Monday morning, went up on the roof, came down, explained the problem, and was done by 11:30. We had cold air!! They recognized and replaced wiring that was absolutely embarrassingly old and exposed. We had rain the previous Friday morning and it had shorted out. They replaced the wiring and even left extra in the unit in case it needed to be replaced again. They were courteous, professional and fast!! We appreciate them so much!

I have a large air-conditioner that sits at the back of the house and blows through the house when…read moreoperating. This year, I didn't feel like even attempting to get it ready. I'm 73 and don't like standing on ladders, etc. So I was looking for someone to call and remembered Zane from an earlier project. He came. Went and bought needed supplies. Put it all together. Got it running, and I'm so happy I can't believe it! It is operating more quietly than ever before even when my late husband would work on it!!! Not only that but while he was here, I mentioned a problem with the water pressure at my kitchen sink. What did he do? I don't remember at all!!! But it's working better than ever! THANKS, ZANE!!!! I'll be calling you when I need help from now on!!!!

Our insinkerator seized up and quit working. We called Zane's Plumbing…read more 1-575-544-4702 and Terry responded. He arrived with the correct replacement and replaced the defective one quickly and efficiently. He is experienced and a tidy worker. Quite friendly too. His charge was reasonable as well. Highly recommend Zane's Plumbing & Heating. Mike G.

WORST PLUMBING COMPANY EVER! RUN, RUN, RUN! This company left my elderly mother in law without…read moreworking plumbing on two separate occasions. Brad Baca sent unlicensed plumbers out here who did damage to her house and then abandoned the project, leaving her without working bathrooms. What's worse, he refused to come out here to make it right. On one occasion, he failed to pull a permit where it was required. I reported them to the state licensing agency and I encourage anyone else who has dealt with them to do the same. We are outside of T or C (not San Francisco).

so far, I have called Brad on two separate occasions with no call back and no one showing up for…read moreleak and the tile grout is cracking. So now the shower hose and head have fallen off the pipe it was attached to. Brad is a great salesman but not a man of his spoken word. my shower is still under a three year warrantee and nothing is being honored. I don't have the funds to hire a different plumber to fix these issues so it seems I'm screwed. Karmas a bitch. CLASS ACTION SUET COMES TO MIND. ANYONE INTERESTED? Sally Ann Rudy Williamsburg, New Mexico

Over 1 year ago, per a home inspection, this company was to remove water and clean out rust and…read morecondensate and tilt the secondary pan properly on our HVAC in the attic. We had maintenance done by another company and they indicated the pan was not tilted properly. We had to replace it. Jon's Heating and Cooling took several weeks to get back to us and at first denied that they had even been assigned to the job.

Excellent, honest service. With great fair prices. Highly recommend. I've used several other places…read morein town for air conditioning repair and Jon's by far the best. They have done several jobs for me on home, business and rentals. Called one time because the A/C stopped working on my rental property on a very hot day. They were there in 20 minutes, replaced the part and had it up and running one hour after my tenant called to tell me it wasn't working.