The food is great, I can't complain about that. However the service is horrible. This is not a one time thing. Every time I have gone (I go about 4 times a year, only because the location is convenient, and the food is good), it seems that it is our waitress's first day on the job. It takes about 15 minutes before anyone even comes to take our drink order. Then another 15 before the drinks arrive. Once we finally get our order in, I have often times had to wait an additional 45 minutes for it to come to the table. This is the case even on slow days. But again, if you don't mind waiting, the food is pretty decent. I always get the beef fajitas for two with my wife. read more

Worst service ever.....!!! Waited for a table for literally ten to fifteen minuets. With four of the wait staff setting at a table within view and only one other person in the place waiting for a Togo order. One of the staff comes up to me tells me that they'll be with me in a moment that they had to get he's Togo order. Eight minutes later I asked the guy waiting on the order how long had he's been there and he responds 30 minutes I walked out. If there was a zero I would have chosen that rating. read more

Our waiter Matt was Great in taking care of us!! Food is always wonderful!! Our number one place to go!! Sadly we know the menu inside out but he informed us, HE knowns the menu inside out!! But all in a good way!! read more

Lunch time is excellent. If you go during the week except for Wednesday jackie is working at the bar and she makes you feel very welcome and a great conversationalist! I'm the evenings we like to be seated with Matt as he is energetic and accommodating. Best server in the place! If you enjoy seafood get al vapor my all time fav! read more

If I am eating Los Cucos this is my preferred location bc the College Station one feels dirty. I've been here a number of times and have always been happy. I went once on a Friday and it was full and the mariachi band was so loud (too loud for my taste). During the week we constantly get prompt friendly service. read more

The waiter was very rude and it was very hectic and loud with the band and the food takes forever.Highly don't recommend.

The drinks were too salty and so was the staff. After sending check to be fixed 2 times they still did not get it right so we gave up. We sent drinks back we did not touch because they were awful and the manager would only take half off the drinks. They got food order wrong as well as undercooked meat. Staff was unprofessional and seen eating food off peoples plates through kitchen window. Overall poor quality drinks food and service. Would not waste money here again. read more

Piece of glass in my rice and the manager argued with me about paying for it. Horrible management. read more

I have been to this Los Cucos numerous times because it's close. The food is always ok but service is very hit or miss.

We have gone to Cucos in Bryan for almost a year and are rarely disappointed. Their food is always great but the service can be a little spotty at times. This only happens when we have a server we have never seen before. The more experienced servers are always on top of their game. The menu is awesome with exceptional choices. I would highly recommend. read more

Literally the worst service I have ever had. I saw our waitress, Rickianna, only four times the entire two hours that we were there. Once to take our drink order, 15 minutes after we had been seated, once to bring the drinks/take food order, once bringing bill and finally to give us a copy to sign. The bus boy/wait assistant was amazing and refilled our drinks and chips on a regular bases, even bringing us togo boxes and silver wear when we asked him to. I ordered the fajita tacos which were cold when we got them, but seemed like they would have been good if they had come in a timely manner (not an hour later). If it weren't for the horrible service I think that this restaurant would have been decent, but only go there if you want to be treated horribly. read more

I came here one time and from the time we walked in a different person helped us each time we interacted with staff (server seated us (after several minutes of waiting at the empty hostess stand and seeing employees carrying a conversation at the bar), busser brought us our food, a different busser refilled out drinks, etc.). I didn't even know who to tip because I didn't know who my server was. not that I should've left a tip to begin with, because the overpriced food (1 cheese and 1 shrimp enchilada) was overcooked. I struggled to cut my enchiladas. it's a very nice atmosphere but it would be much better with more organization and better service! read more

Machine gun Matt was one of the best waiters I've ever had! Matt was informative with the drink menu. Matt was also knowledgeable about the food menu. Matt brought me a pepino caliente margarita that was to die for. By far one of the best mixed drinks Ive ever had. Matt also was very kind and quick! I love this restaurant, and I'll keep coming back. I hope to have Matt as our waiter again soon. Kudos! read more

Had dinner here after a get together at the local park. The cactus pear margarita is muy delicioso frozen with sugar on the rim, and the beer-Rita's are huge. The service is excellent, and the avocado dip (not guacamole) is addictive. The food is similar to that of other chain TexMex places, though. Rumor has it that the brunch is phenomenal, so I will be seeking out the closest one to check it out soon! read more

Great service, atmosphere, and food. The salsa verde is amazingly good. My only complaint is the noise level especially on Friday and Saturday evenings. Otherwise, no issues. The panchito plate is by far my favorite. read more

I love this place. It's one of my favorite spots in BCS. I frequently visit their bar, and the staff is always courteous. Perfect place to visit on a sunny afternoon. And the food is DE-licious. read more

Went here for lunch with the family today. Service was really good and the food came out fast. I didn't like the fact that they were sweeping right next to us while we were eating and making a racket moving chairs around but that was the only bad thing. Potions were huge, I was stuffed when we left. I'll be back to try their margaritas. read more

I was waiting for nearly twenty minutes, because I didn't want to sit near the kitchen. Then there was a spill on the floor and from the time we came in til the time we left the staff which they had plenty didn't want to clean it up. read more

I usually love this place but tonight it was terrible. Service was bad, they were short handed though. But for a Friday night they didn't seem too busy to me. We didn't get ice in our drinks, we had to ask multiple times for ice. We had to ask for chips and salsa and refills and didn't get them in a timely manner. Then when we finally got our food it was wrong. I asked for the chicken stuffed avocado and got beef, which wasn't a big deal because it was still good. My husband ordered a chicken fajita chimichanga and got shredded chicken and couldn't even get half of it down. We had to wait at least 20 minutes for the manager to tell us we were wrong and that the shredded chicken was actually fajita chicken. read more

We tried Los Cucos on Texas for the first time tonight and really enjoyed it! The menu prices are on the high end, but not too ridiculous. We had the Wednesday night special- sizzling fajitas for 2 for $14.99 w/purchase of 2 drinks. That wasn't bad b/c we had $1 draft w/HH. (Reg price is over $20, so I'd suggest going on Wed for this plate.) We added the poblano sauce and it was absolutely delish! Fajitas were tender, rice was good, beans were just 'eh'. My brother had the carnitas and it was delish, also...fork tender. Service was great. We can't speak for the rest of the menu, since it was our first time, but we'll def be giving this place another try soon. read more

We went for dinner on a Sunday afternoon around 4pm. It wasn't busy yet the service was so slow. Waiters were walking past us several times never asking if we were helped. Finally an older gentleman with very little English asked if we wanted a drink. I ordered a beer and water. Then a younger guy came back to ask what we ordered. We sat waiting for someone to take our order for at least 10 minutes. They just kept walking past us. The food wasn't good at all. Tortillas were hard, didn't even eat them. After we finished waiter was walking past we said can you bring check please. We had it ready quickly. He walked past us 3 times but didn't take our bill. We waited and waited finally the older man came and got our credit card. The younger guy came back and said sorry about this technical difficulties with the manager. I sat there watching him just walk around as if he was avoiding working. I wouldn't go back. read more

Sadly disappointed with the service and food. This past week we visited this restaurant. We waited and waited and waited but only got chips and green sauce.... which were both good but no wait staff approached us to ask what we wanted to drink... 30 minutes later, I decided to go speak to the hostess at the front of the restaurant. The restaurant was not crowded but we had been waiting for at least 30 minutes for service. I explained we had enjoyed a meal there in the past and I loved there green salsa but no one had waited on us and we had been there over 30 minutes. They ask us to stay and told us they would make things right. We sat back down and finally were approached and someone took our order. The coffee was never refilled, and the food arrived but was greasy....so much so that the basket of chips this time were limp not crisp and the food was of low quality. The meat for the enchaladas I had was very greasy and not flavorful. The waiter would not come back and bring us our check so after waiting a good 15 or so minutes we had to approach the hostess again. The service was slow and the food poor. The queso isn't as good as Ninfa's and the service is far inferior to other restaurants. The potential was there and the coffee and tea were both good. and the green saulsa is delicious but not worth having to wait so long. I thought when the manager ask us to stay and said he would take care of us that he would give a discount since the service had been so slow. But that was not the case. No effort was made to make up for poor service. Very disappointing. read more

I wish I could have had a score of less than one star. If I could take back the horrible decision to come to this restaurant, I assure you that I would have. The wait to even get my water to drink was considerable, but was nothing compared to the drinks or the chips and food. The chips were never refilled after being brought out, and I found a hair in the salsa. After getting our food, which seemed thrown together and was very sloppy, our waiter did not come back until we had been finished eating for thirty minutes to give us our check. We had to flag down a different waiter to take out check so we could leave, and just had a horrible time with the waitstaff. Tacked on alongside disgusting and/or inedible food that's horribly overpriced, the awful service truly was a death knell for this restaurant. And to round out the evening, our party ended up getting food poisoning. So please, if you're reading this, do yourself a favor and buy some food from a gas station, or pick some food out of the trash rather than coming here. read more

Food and service was great. This location was nicer than other chains I've visited in houston.

Not sure I understand the haterade for this place. Used to go here quite a bit with friends who lived in the area. The margaritas were great, the place is way more comfy than the CS one, and the chicken and beef fajitas were always on point. This is a Tex-Mex joint, so if you're not doing fajitas, you're doing it wrong. read more

The service at the bar here is horrible. We came in and sat at the bar and literally sat here for over 30 mins before we finally had to flag 1 out of 4 bartenders down in which they all had walked past us at least 40 times. Then we order a couple simple Margarita on the rocks and it took yet another 20 mins to get it. So 50 minutes into it and only one drink served should be considered to be the worse service possible. Then after we quickly suck down the margarita since we were so damn thirsty we wait for at least 20 more minutes hoping they would notice that it if 3 of us our glasses were all empty and we flag down this guy bartender and ask him for refills and he said "ok" then walked away looked up at the tv and tinkered with it then walked to the cooler threw a serving tray on top, then talked to a couple sitting across the bar and just completely ignored us! Like are you kidding me!!! Another customer sitting just to the side of us flagged down and young lady and said "Hey they ordered some margaritas like 15 mins. Ago" she said "oh I'm sorry" then went reluctantly to go get us a margarita that literally took not even one minute to pour. This is just ridiculous service here. I don't recommend coming here. read more

I would give this place zero stars if I could, but since I can't we me tell you why I gave it one. I used to come here almost every week with my family when I was younger but we just suddenly stoped coming, tonight I remembered why. We walked in and no hoists was there to greet us or give us to a table, she was in the back corner talking to an employee and didn't come until someone yelled across the restaurant to. After we were sat, shawna, our waitress, who we only saw three times the entire time we were there was extremely rude. She took our order and drink order, brought us our drinks 10 minutes later, didn't come back until we got our food, 20 minutes later, and then gave us our check. She kept disappearing into the back and it would have been slightly more acceptable if the restaurant was packed but there were only three other people in the restaurant besides the bar. Our food was cold, and very old looking/tasting. Even my sweet tea tastes like it was dirty. I currently will not be returning. read more

NOT VEGETARIAN FRIENDLY! Not friendly at all, in fact. This is our third time coming here. The first time we dined in and it was a fine experience. Our waitress was kind and was willing to work with us when we simply asked for fajitas with no meat- no problem! Our second time we tried to place an order for pick up and ended up having to cancel our order entirely after 10 minutes due to the negative attitude of the girl taking the order. And then, thirdly, tonight- we sucked it up and spend almost 15 minutes ordering vegetable fajitas and a chile relleno, and when I got there to pick it up the girl at the front was so unpleasant it made me never want to come here again. Not to mention that three groups of patrons walked by the desk on their way out and said "goodbye" and "thank you", and neither one of the girls felt the need to respond to them at all- completely ignored their own customers. For anyone with dietary needs or preferences, I would absolutely recommend avoiding this establishment- their blatant lack of knowledge and respect could be dangerous. Honestly, for anyone looking for a decently enjoyable place to have a meal where someone gives a rat's a** about your experience there, I would recommend avoiding this place. read more

michelada was good. heard (not until afterwards) that this is a good place to drink only. the food was not only bad but overpriced. in a town of 500 taquerias where you can get a delicious $6 plate, do no waste your money going here read more

Decided to meet some friends for Cinco de Mayo and try out the Bryan location for the first time. Our friends are "kid-less" so by the time we were able to join them, they were already done eating. Our friends told the waiter that others would be joining, so no surprises. My husband and I arrive and sit down. The waiter comes and I make very simple requests 1) Margarita 2) Menu 3) Chips and Salsa. 20 minutes later I see the waiter at another table and I motion him over. 1)Where's my margarita? 2) NVM the menu..we already went and got our own 3) How much longer on the chips and salsa? 4) Can I place my order? Told him our order-Beef fajitas for two..simple right? Finally get my margarita right before my actual food comes. THE ORDER IS WRONG!!! I ordered beef, not a combination. He tells me.. "I told them beef, it wasn't me." He says this as he's handing us a bill that blatantly says "Combo Fajitas". We paid 50 bucks for food we did not order and horrible service. And folks, to top it all off..we NEVER got any chips and salsa... read more

HORRIBLE MANAGEMENT, wait staff and food are always good. But if it's cool for a couple 'regulars' to try to pick a fight on your patio when I'm out with my fiance, minding my own business, you won't get my business. read more

Today, my friend and I went to lunch here. We've been here many times before. We received horrible service, the waiter was not friendly by any means, and he then when he over-charged me for small quesadillas, he had the audacity to tell me that I was wrong and that he doesn't make the prices(very rudely). Then he got the manager for me, and the manager was just as inexperienced as the waiter. He was very rude, and did not give good customer service. I do not recommend going here during the lunch time, they try to up-charge you, and they definitely do not go by the menu, especially on happy hour drinks. Very disappointed :( read more

I wish I could give this a zero star rating. My husband and I ordered fajitas for 2 to-go on our way back from a family vacation. About 2 months ago he got food poisoning from Los Cucos but we were tired and thought we might as well try again. WRONG! We got home and unloaded the food and there was salsa everywhere! But we didn't actually get a container of salsa. The bags of tortillas were covered in salsa, the one small handful of chips we got were soggy, because the bag was covered in salsa. You may ask why didn't we notice this when we left the restaurant, well we were tired, hungry, and my husband went in and got the food and and all of the salsa covered items were on the bottom of the bag where we couldn't see them until we got home. we ordered extra sour cream, didn't get any. What we did get was someone else's entire order of enchiladas and some sort of chicken breast with cheese and lettuce. And was charged $40!! For what, I don't know! I called and complained and the manager said they were training people and all he could do was give me the items I was missing. Pass! I live 30 minutes away! Will not be returning. read more

i will be back because the margaritas are exeptionally cheap around lunch time, and reallllly good. I have to say though I have gotten the fajitas the last few times, and I will not be back for food, I was not impressed. The Ritas are what gave this review four stars. read more

Updating my review again since I've been back several times now and it seems things are on the up and up. Food and service are great just like they used to be. read more

This is my first time eating at this restaurant and I must say it was great. The waitress was very friendly and knowledgeable about the food. She kept our drinks refilled (the way to get a big tip from me). Our food maybe took 20 min. tops to arrive and it was steaming hot. We will definitely be coming back here. read more

Went to this restaurant again last night, Oct. 1st, 2011. Normally decent service but it really sucked this time. On top of that, they charged me twice for different prices. I'll get to the bottom of this for sure! read more

In the past, I have gotten good food here. Some creative fajitas. Lately, however, the service has been terrible. Two of the last three times I have eaten there, I got the wrong order. The management does not seem to care. The location by the hghway suggests they are not interested in repeat business but simply pushing people thru the restaurant and out the door. The restaurant is very loud and that is when they have nothing else going on. Some nights they do karoke and have the volume so loud that everyone in the restaurant has to shout to hear each other. Other times they bring in a band to make more noise. Conversations are impossible. There are lots of good Mexican restaurants close by with better food and more important quality service. read more

The absolute worst experience I have ever had at a restaurant. Sat down and ordered and the waitress took our drink order, went & got our drinks then asked if my husband & I were ready to order to which we replied that we weren't. Two minutes later she comes over and ask if we were ready and we still weren't. Another two minutes pass & she comes back- by this time we just decide to order even though we're not ready because she is rushing us. About 10 minutes after we order my drink is empty and as she walks by looking at our table she never offers a refill. We then get our food & the next time we see our server is when we're halfway done with our meal. She comes over to ask if we need anything and I have to ask for a refill for myself and now for my husband. After we're done with our meal she comes by to ask if we need anything. We ordered dessert, she puts the order in & she brings it out. Doesn't prebuss the table, doesn't ask if we need anything. I purposely left my plate in the way to see if she would take it- she didn't. We finish our dessert and our server is found to be talking to other employees who are sitting in a booth. So we ask for the manager who comes over and said, "did you need something?" Doesn't introduce herself, isn't very approachable which is two qualities a manager should have. We explain our frustrations with her to which she replies, "okay" as my husband was talking to her I could tell she honestly didn't care because it was written on her face the entire time so I wasn't surprised when that was all she said. Not even an apology. We then have to ask for our check because she is again no where to be found and after we have been there for almost two hours at this point we go up to the host station to ask to pay out. We weren't looking for a free meal or even free anything. I started serving tables when I was 15 until I was 21 and I can take a lot because I'm very understanding when it comes to servers. But like I said this was the absolute worst customer service experience ever. I'm not sure how the manager, Janette was made a manager. If I could rate this overall restaurant and the staff lower than one star I absolutely would. read more

the food tastes weird. the last review was right....not mexican. had some shrimp plate and it tasted like chinese food. green dipping sauce is good. read more