The staff at Ace Hardware both on Solano and McCoy's on South Ave. are extremely friendly and…read morehelpful. Many employees have been working there for a long time and are very knowledgable about every product detail you may need. If they don't know the answer to your questions, they will find out. I enjoy shopping at Ace anytime. There is a wide selection of all hardware products and garden needs. I recommend that you shop here without reservation.

This a great store with friendly helpful staff, they always have the parts I need.read more

A super surprise - beat Home Depot prices and great service - fabulous local find! It will be our…read morego to for deck, lumber supplies going forward!

I just ordered some wood from here and wanted to stay local and help a fellow business out and had…read morea terrible experience. When I ordered the lumber, the owner who I dealt with was extremely rude and left a bad taste in my mouth. Then when the lumber arrived at my house, the driver was EXTREMELY disrespectful. Never gave me the chance to stand up for myself because he continually interrupted me. I'd rather spend my money at payless where I've had nothing but good experiences with. do not recommend.

Old school lumber and hardware company. Find lumber products here that the big box boys don't…read morecarry. Yard guys were very helpful and the counter lady was awesome.

Just had the strangest experience today at Corning Lumber. Poor Service. For the first time in over…read more20 years of trading there, I got blown off. I asked for kiln dried fir knowing they had to order it. The Rep was cleaning a butcher knife while talking to me. When he learned I only needed 6 boards he's shrugged his shoulders and recommended the "big box store" in the next town. No I said; I like Corning Lumber for quality. He replied that he supposed he could order it but it would take a week. I knew it required special order. I just replied oh well and left. Recently a friend commented to me that Corning Lumber must want to go out of business. He had had a similar experience. Corning people are straight talkers. I'm used to that, but I am not used to a I don't really care attitude.

This is a great old, family-run downtown hardware and home wares store of the kind you rarely see…read morethese days. We drop in to check it out every time we're in town and always find something we want or need. They've got regular hardware items, plus all kinds of nuts, bolts, tools, and more. They also have a great selection of nice homewares and cookware, English tea pots, high quality Le Creuset cooking pots, skillets, etc., and small items like mini spatulas. They have a lot more stuff as well. It's nice to see an old, traditional hardware store like this hanging on in a downtown. They have good prices, giving a good value on things we've bought, and service is friendly.

Love shopping here when it was open. Sadly they have shut down. They had everything i needed for my…read moreseasonal canning ventures at great prices.

We moved to Lake Almanor from the Bay Area a year ago, and I'm very impressed with this store! The…read moreemployees are all helpful and friendly! If there's something you can't find, they help you locate the item or direct you to the owner. Duane has ordered me items they didn't have stocked and helped me with my snow blower purchase. I grew up in Susanville, but I haven't had to deal with snow in over twenty years. The snow blower was a game changer. The big bonus that I didn't expect to see in Chester was the Big Green Egg smoker brand. I purchased mine in Santa Cruz a few years back, and I love the product. They have all the accessories and can order what they don't have in stock. Keep up the great work guys!!

This business does "not" stick to their promises or quoted prices…read more After a customer service person quotes a price and orders the product, item arrives, the price is not as quoted. Watch out and buyer be aware

This is a large modern ACE location with all the school part bins. The customer service is very…read moregood. Melissa checked me out and offered and updated my contact info.

I forgot my wallet and only realized at the register. The guy offered to hold my items. I returned…read moreand he had created a little receipt bar code so the whole purchase popped up in one quick move. Genius! When I said my wife told me I could have used Apple Pay, he said (paraphrase) "Now, we will not feel stupid. She is right however, and now you are wiser". What a great person.

The store is very close to our home in Red Bluff and Lowe's is all the way to Redding...we will be…read moregoing to Lowe's from now on. Ordered 9 windows with screens for $9500 in November...put them on my Home Depot card. They were very prompt with taking the order and our money...however, the deliver took the maximum amount of time for delivery. I was out of town on business when they installed and I couldn't believe the poor workmanship from their 3rd party vendor. I am pretty sure we were told it would be HD personnel doing the install. Anyway, and regardless the install was horrible. I complained and an installer from the 3rd party company and a HD rep came to our house...they took were "shocked" at the poor installation. When the original installers came, the didn't have the screens for the bathroom windows. They did nothing to inform HD of this shortage. Only when they came back to examine the poor installation were they informed...or at least that is what they said...who knows. Anyway, after several emails back in forth with the company telling how important this is, still no screens. I even told them they could just ship them to me and I will install. Today, May 2, yes, 5 months later I finally have given them two weeks to get me the screens or I will just have a reputable local company provide them for me and try and recover my cost from HD. My neighbor was going to have HD do their windows, but not after our experience. We also decided not to order a nearly $2000 custom door from HD after this experience. Buyer beware...completely over promise and under deliver...too bad, not the company they used to be. I will add, everyone we have encountered at the store is great, but their in home dept. simply doesn't have it together.

Tina and Tom went above and beyond to fix an issue I had. I was nearly in tears with frustration as…read moresomething was delivered to my house damaged And I didnt have the means to take it back for an exchange. They made sure my issue was addressed quickly and efficiently. Then I was in tears with happiness because they were so kind and helpful. They did everything in their power to help me and I truly appreciate i!

Stopped into this location as a last resort in hopes of finding a simple (no pump) bird bath as a…read moreMother's Day gift. We didn't anticipate finding what we were looking for since the nurseries in the area didn't seem to have anything, but we were pleasantly surprised! The tiny garden section offered a variety of bird baths in different colors and styles at very reasonable prices. We picked out a classic concrete bird bath and walked out spending 1/3 of what we anticipated. What a deal! Thanks to this conveniently located Ace Hardware store for making this a special Mother's Day!

I needed a new remote for my truck and called this Ace. I'm very not tech savvy, but James was…read moresuper helpful and figured out from my poor explanation all that I needed and that they had it in stock. I got there and was helped promptly. I now have a truck remote again and am very happy!

I just can never find anything I need, it's so disappointing. I go in here looking for a sawblade…read morethat goes into a drill. They are so cheap at Amazon yet I come here thinking that they may have it and I could not find it now I have to wait two days for it to arrive That's not what I really made me upset, it's the employees when I asked them for help. They look so discouraged or just so pestered when I asked him where I can find it On top of all that when I buy 100% silicone based caulk it ends up, not even working properly, it was defective. I am never coming here again, so disappointing and that's the last straw for me.

Me and my dog nolly really appreciate and adore and are grateful for this Ace hardware and how it…read morehas so much staff and everything they have but I have to say every time I need to go buy screws in the back corner and I can't describe and don't have the details the guys act like I am so interrupting their day and kind of treat me in a way that I reacted really badly to today and it's a little bit embarrassing it's like I have to self-educate and watch YouTube before I go to Ace hardware to shop for screws because the guys are going to make me look like I'm a pain in the ass That's what happen that's what happened today other than that I left with a bundle of things I really need many different people helped me I continued reaching out to people who would be more positive for help and I think I have some stuff I need Nelly acted perfectly and everybody was nice to her but I did get stressed not for the first time in the screw department