2 coworkers and I visited this Ace Hardware yesterday and none of us were in lousy appearance, none…read moreof us were loud, obnoxious, or disrespectful, but we were all followed around the store with attitudes that suggested that we were lowlives there to steal from them. It was hilarious when my buddy took $500 out of his wallet and began to count it, (A gesture in response to their gesture) and they continued with the harassment, so we just left. Go to Valley West Ace. Better Employees work there. If people are acting suspicious and have foul intentions, it's pretty obvious. We clearly didn't, and we were treated like scum. Do your, "What to do when scumbags come in the store- drills" on someone else.

What a racist ass place, I am older, black man and I was followed, and the entrance was blocked…read morejust in case I tried to run out. No one else in the store was treated like this. This is not the first time this is happened in this particular store needless to say, I would never return.

The store is very close to our home in Red Bluff and Lowe's is all the way to Redding...we will be…read moregoing to Lowe's from now on. Ordered 9 windows with screens for $9500 in November...put them on my Home Depot card. They were very prompt with taking the order and our money...however, the deliver took the maximum amount of time for delivery. I was out of town on business when they installed and I couldn't believe the poor workmanship from their 3rd party vendor. I am pretty sure we were told it would be HD personnel doing the install. Anyway, and regardless the install was horrible. I complained and an installer from the 3rd party company and a HD rep came to our house...they took were "shocked" at the poor installation. When the original installers came, the didn't have the screens for the bathroom windows. They did nothing to inform HD of this shortage. Only when they came back to examine the poor installation were they informed...or at least that is what they said...who knows. Anyway, after several emails back in forth with the company telling how important this is, still no screens. I even told them they could just ship them to me and I will install. Today, May 2, yes, 5 months later I finally have given them two weeks to get me the screens or I will just have a reputable local company provide them for me and try and recover my cost from HD. My neighbor was going to have HD do their windows, but not after our experience. We also decided not to order a nearly $2000 custom door from HD after this experience. Buyer beware...completely over promise and under deliver...too bad, not the company they used to be. I will add, everyone we have encountered at the store is great, but their in home dept. simply doesn't have it together.

This was my first visit to this Home Depot. It was seriously…read moreopposite of most. I was looking for an item that I didn't think they would stock because I've never seen it before at their stores. I asked an employee, he looked it up and said it shows in their system that they might have some in stock. Then a second employee got involved, then they sent me to another employee. He looked for the part, but they were out of stock. I've never experienced that much helpful service at a Home Depot, Nice store, good location, with plenty of parking. They did look it up and told me where I could get one close to their location,

I purchased a pallet of heating pellets online. I have a rewards account with them. When I made…read morethis purchase it said that with my rewards account I would have free delivery. I included my delivery address. The local Ace contacted me about delivery and said that there would be a $80 delivery fee. I explained that in my purchase the delivery fee was waived. They said that didn't apply to my delivery area. I said that they had my delivery address when I made the purchase. They said that didn't matter, if I wanted what I purchased I would have to pay the fee. I cancelled my order... and my account. There are other options that don't include a "bait and switch"

Don't buy paint here, it comes right of after just a few weeks of bad weather, realized this after…read morepainting my house and watching it chip away. Home Depot paint doesn't disappoint.

I have shopped at PC True Value as a frequent regular customer for five years, despite the fact…read morethat they refused to let me open an account for business. They carry a good selection at typical prices and are located close to my home, but they have no social skills. Never a smile, hello or any eye contact Today was the worst. I asked to return a defective sprinkler that I bought last week. They informed me that they do not accept any "used" items...I explained that I had to first "use" it to discover it was not functioning, but they wouldn't budge. What a racket?

Very unfriendly, they seem to be put out that they have to wait on you I was doing them a favor for…read moresupporting a local business but I will go to Redding.

Unfortunately the senior staff is the worst of ever met. The…read moreconfused manager doesn't realize his business depends on treating customers respectfully..

These a***oles tried to have our car towed for parking here instead of the restaurant next door…read more Genuinely didn't know the lot wasn't shared and it was 90% empty? These guys are complete low lives.

I will say the most off-putting thing and reason for this review is the large collection of MAGA…read moremerch right as you enter the store, and some of the staff wearing MAGA gear. I'm there to buy screws, not to attend a political rally. It makes the atmosphere a bit uncomfortable. If you're looking for something specific, they probably have it. Good selection of items, although may be on the pricier end compared to other home improvement stores. The staff are usually pretty helpful and kind, and try to offer multiple options of whatever you're looking for.

Always helpful Has everything you need…read more Customer service is always good and helpful.

While wandering the depths of Lowe's and having no luck locating my much-needed items, I heard a…read moreyoung man's voice call to me from afar. I was astounded someone was attentive, had their head up and focused on me, a middle-aged woman pushing my cart through one wrong aisle after another. My sights were set on gathering the necessary parts to put my childhood canopy bed together for my next home's guest room. I needed 16 parts and although I had no idea how I'd put them together, I began by purchasing what I needed. Once the young man was standing at my cart, complete with a ready smile, I showed him a photo of my precious project. His badge showed me his name was Kayden and I imagined he was in his early 20s. With hope, I told Kayden I needed those pretty little toppers for the canopy. He immediately knew their name: finials. He politely waved his hand and motioned for me to follow him. Once at the end of an aisle I didn't realize existed, Kayden showed me the array of reasonably priced finials and asked whether I had any more questions. I thanked him and assured him I was all set. After spying the finials I had to have, I noticed there were only three and I needed four. I wove through the aisles once more in search of Kayden and finally tracked him down. I showed him the finials, resembling the ones from my childhood bed, he said, "Oh, we have plenty of those!" I assured him he was wrong and let him know the hook was empty. He grabbed hold of a 100-foot-high lift and made his way to the top of the rafters. Within moments, he handed me the finial I needed to complete my set. I asked Kayden if I could write a Yelp Review for him and he said he'd be honored. Everyone who shops at Lowe's will do well to have Kayden in their corner. He makes one's dreams come true.

After going to Home Depot without any luck finding what I was looking for, we decided to try…read moreLowe's. It just south down Churn Creek Rd. Easy to find and plenty of parking. Going in it looks pretty much like Home Depot, but with a different color scheme. Again not a lot of service staff to direct you to where you wanna go. But better than Home Depot though. Walking around I did see the door knob locks, and I did need to replace one of mine to the garage from the inside of the house. I think they call that a "man" door ... weird name for a door I say! Anyways, pick out a doorknob lock. Then I wanted to find the chainsaws. I wanted a small cordless one. I did find the power tools and the cordless chainsaws, but most were way bigger than I wanted to deal with. I wanna keep my feet and hands! I did find some smaller ones, but they were name brands and cost way more than I wanted to pay for something I was just gonna use occasionally. Well, OK, I did get a doorknob lock so that's OK.

I'm an avoid-the-big-boxes/shop-local guy. I've lived in Palo Cedro for almost 25 years, and I've…read morespent an ungodly amount of money in this store. I've been in three times this week alone. It occurs to me earlier this week that my garage is looking darker than the inside of a basalt lava tube cave. The garage is lighted by four 48-inch duel-tube fluorescent fixtures, and they're past due for new tubes. So I buy eight tubes at True Value and install them. I get all the tubes replaced, and of the fixtures doesn't work at all. I confirm that it's got juice, so I need to replace that fixture. In another fixture, one tube lights up when I throw the switch, but the other flickers for a second and goes dark. I switch the new tubes to make sure it's not one bad side of the fixture. Nope. One good tube and one dud tube. Here's where True Value fucked up. I walk in this morning with the bad tube, intending to exchange it and to buy a new 48-inch fixture. I tell the guy at the front counter that I got a bad tube and need to exchange it. He looks at it from 10 feet away and says: "That's a really old lamp that's just used up." I'm like, "I bought it yesterday and used it for about one second." (Seriously, this penis with limbs is accusing me of trying to return an old burnt-out tube.) He asks, "You bought it as a single?" (They don't sell singles, so I guess he's looking for a "gotcha!" victory, or some bullshit.) "No," I say. "The other tube is fine and is still in the fixture, lighting my garage." "Well, I can't exchange one tube. You need to bring the other back, too." Why? So you can restock them? They come in pairs, shrink-wrapped in cardboard and plastic at the factory. Fuck you, asshole. I drove straight to Home Depot and bought the bulb and the new fixture, and probably saved about $25. I'm not promising that I'll never shop at PC True Value again, but if I do, it won't be because of my "shop local" ethos. Asshole True Value dude lit that up and pissed it out.

It seem this location prefers only republican customers. I guess Home Depot and Lowe's it is. After…read moreseeing this sign outside the hardware store I had to respond. And who's crying? TRUMP! And all of his enablers. The election hasn't even been called and yet the crying has been going on for two days now from camp Trump. You may still get your way toddlers. It isn't enough that he's divided our country and made a joke of our democracy, but he's dragging the rest of us down by pitting us against one another. Can't even feel welcome at the neighborhood hardware store. In true Trumpian verbiage-SAD!