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    Louis A Lara Design

    5.0 (1 review)

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    12 years ago

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    City Home

    City Home

    2.0
    (126 reviews)
    3.0 mi
    $$

    I recently bought a bedroom set and was assisted by Saad and Kenneth Smith. They were very helpful…read moreand got the order done and delivered in 2 days. They were both knowledgeable and professional. Most of all they genuinely cared about my experience/purchase. These 2 gentlemen are highly attentive and I recommend them 100%. They are huge asset to City Furniture. The furniture is beautiful, delivery was right on time, and they kept us posted all throughout delivery. Excellent product & service.

    Do not make the same mistake I did and purchase furniture from City Furniture. The moment there's…read morean issue with your purchase, the responsibility suddenly becomes yours, and you're told you "should have read the terms and conditions" -- something they never emphasize while pressuring you into making the sale. I spent over $20,000 expecting quality products and customer service to match, but instead I was met with excuses, poor support, and zero accountability. For a company this large, the way customers are treated after the sale is unacceptable. If customer satisfaction actually mattered, they would stand behind their products instead of making customers feel blamed and dismissed. Extremely disappointing experience, and I would not recommend shopping here. To make matters worse, Kate, who appears to respond to Yelp reviews on behalf of the company, publicly replied to my review saying she would help me and even provided her email address. I emailed her directly and never received a response. Shortly after, the company then reached out to Yelp in an attempt to have my review removed instead of actually resolving the issue. I also posted screenshots so you guys can see the truth for yourselves and not just believe what this company says.

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    City Home
    Big hole in the side of the dresser!
    Big hole in the side of the dresser!
    City Home

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    Louis A Lara Design - furniture - Updated June 2026

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