These folks have been great to work with. They supplied all the materials for our deck build…read moreproject. We wanted to work with a locally owned company instead of a big lumber/hardware chain. DeLeeuw was very competitive and was outstanding on service. Their help was personal and professional. They gave suggestions that made the job easier and were commended by the building inspector. Every person we worked with at DeLeeuw was outstanding. They are a great value.

I have hired Out Back to install fencing many times over the years, and will continue to call on…read morethem. They make certain it's exactly the way you want each step of the way, and even do custom jobs. I am so happy with the excellent results, and Rob and Nick were cheerful (even though they had to finish the job in the rain!), careful with my yard and property, hard-working, and honest. You really can't ask for more.

We hoped to have a beautiful fence put in and on deadline. I could not have asked for more. The…read morework crew was respectful, interested in ensuring that we got the fence as we hoped for, showed attention to detail, and wore their masks. The finished product was just as I envisioned. I highly recommend and thank Outback for a great experience.

Mitten Concrete was the contractor used for our new construction home. We've been disappointed with…read morethe quality and handling of the driveway. From the beginning, it didn't look quite right, but we gave it time, hoping it would settle or improve. Unfortunately, the issues only worsened. When we raised our concerns, we were told the issues were outside their control -- which differs from what we've heard from other independent professionals. We felt the communication could have been more constructive and at times came across as dismissive. After several conversations, Mitten offered to replace only certain sections and tint the rest. From what we've learned, tinting is often seen as more of a cosmetic fix than a long-term solution. It may not match the look of a properly poured driveway and could require ongoing maintenance -- not what we expected in a brand-new home. We hope this feedback helps others make informed decisions when selecting a contractor.

These guys did my entire house build wonderful to work with they answered all of my questions and…read moredid a fantastic job on my site 10/10

We purchased flooring for our new house and we couldn't be happier with how it turned out. Pricing…read morewas less than some of the other flooring retailers in town and having the product in stock saved us a lot of time. They were able to install our entire order in one day. Very professional staff with good communication.

Terrible. My LVP flooring was initially installed in April, they did a horrible job installing,…read morebouncy spots everywhere and a crinkly gritty noise whenever anyone (even the cat) walks on it. The owner Sergei came out and noticed a bunch of installation mistakes and sent a different crew to "fix it" and, while the new crew did improve one issue, he did not fix everything. So CAUTION, if you get any type of plank flooring, expect it to sound like they have lined the floor with sand or plastic bags when you walk around, because according to Flooring America, that is NORMAL??? I'm so bummed we spent so much money on flooring and just as much on installation for an install that is sub par and no one at the company cares. It is like pulling teeth trying to get them to respond and we have been very patient. This has been ongoing for months. I really wanted to love my floors, but every step is a reminder of all the money we spent on crappy product and crappy installation...do yourself a favor and shop elsewhere.

Midtown Craftsmen is a solid company in Grand Rapids. They dohome restoration and home remodels…read moreincluding kitchen renovations. Excellent comapny to work with that has been around for a long time.

This company does the best restoration, new construction, add-ons, built-ins, and cabinetry in the…read moreGrand Rapids area. We've had a number of projects done inside and out over the last few years, and invariably the jobs are completed beyond expectations. They offer a full design service, so if one has a general idea, they will provide a number of options that best suit the project. Friendly and knowledgeable, they are skilled in all areas and periods of construction. The highest recommendation.

Loved working with Tammy at DeHaan Tile and Flooring! From the order to the installation, the…read moreprocess was smooth, simple, and above expectations! I would highly recommend without hesitation!

Zach is the best! He is a great project manager with terrific solutions for tricky issues. The…read morefolks inside are extremely helpful guiding towards a great design solution.

Almost a complete landscaping job for our entire back yard, and we couldn't be more pleased! The…read moresales rep Alex was beyond accommodating and extremely available throughout the process. Appreciate the level of customer service in answering our questions and concerns and following up to ensure we were happy with everything. The workers and work itself turned out great too. We had the entire yard leveled and hydro seeded, as well as our patio concrete extended, the play area (for our kids) put in and sectioned off with playground mulch, crushed pebble along fire pit extended to reach the patio, and fence line garden mulch setup. A very big scope but the end result is great (just waiting for the gas to grow). Thank you Everetts!

I phoned Everett's to inquire about some work I had for them. The lady who answered was polite, I…read moredescribed what I wanted done, and I think she looked up my business on Google Earth, because she recognized the 12'x180' ally behind it that I wanted cleared and leveled. She then asked a few questions, and said they would get back with me. A few hours later another lady called me back, and stated that they would come out and give me a "consultation" for $50. Business must be very good for them to charge me $50 for an estimate! I politely declined their offer, thinking that they did not care if they even got the job. I must be too insignificant for them to bother with.

My wife wanted to get landscaping done, and we are complete newbies when it comes to gardening, so…read moreI looked for some quotes from professionals to get this work done for the first time. We had a few quotes from other companies, which were all AI generated with no description of what we would actually be receiving. There was no soul behind the quotes or discussions on what we wanted to do. No one seemed to care about putting a personal touch to doing business with us. Then we spoke to Jamie Remelts from Knapp Valley. She showed attention to what we were looking for, explained her vision, and shed light on some information on some existing plants we had in our front yard. She seemed genuinely excited to transform our weed ridden front yard for us. The quote was detailed, explained the gameplan, and was a fair price for what we wanted. They also had a stellar warranty offer on any landscaping done, and even though some of the plants we received are struggling, Jamie has assured us if it comes to it, it will be covered and we can receive replacements if it arises. Anytime we've reached out to Jamie, she has been extremely responsive and timely, and has comforted us on any situations that came up. They accidentally knicked our internet line during the landscaping, causing our internet to go out, and offered to provide a replacement wire until we could get the new internet cable installed. They also came to pick it up, and made things right, and were apologetic about the predicament. I believe what matters most, is not how perfect an experience goes, but how mistakes or issues are resolved. And they really made things right on any issues that popped up. We were told payment would be once the job is complete, but didn't receive the invoice for a few weeks. Payment was easy, we just drove to the main store and talked to the front lobby people. If you are new into gardening/landscaping, I highly recommend Knapp Valley Gardens and to ask for Jamie. It is very exciting to see our plants budding, and I am excited to buy more plants from Knapp Valley Gardens to expand, and get our backyard landscaped in the future. I did not realize how enjoyable it would be to pick weeds out of our yard, and watch plants grow!

What has happened to KVG? Hired them to weed flower beds, I get the drift they can't keep help…read morebecause of how I was treated. What I perceived as a customer service complaint the owner perceived as hostile environment for his workers. First day was the foreman and a worker, the worker I was watching in the backyard he approached the flower beds with an attitude throwing his hand at the beds moving to another without fully weeding. He hated what he was doing for $50. an hour I expect someone who loves what he is doing. I told the foreman quit at 11:00 when they arrived at 8:30. The worker quit at 10:15 and went out to the truck brushed off and was just standing there, my whole backyard looked horrible half ass. I opened the front door and yelled to him I was paying till 11:00 am. He went to the backyard and was ripping the weeds with both hands breaking them in half throwing them all over the grass along the length of the bed. He now was displaying a temper tantrum. This is what I'm paying for? I had a new team the next visit I told them to work till 11:00 he said I take my break at 10:00 he came back at 10:15 worked till 10:30 and left they were gone! My last team was a lady solo. She was doing an excellent job moving along the backyard quickly and throughly. I went out to tell her she was doing an excellent job. I went out to tell her I had to be to a funeral at 10:00 and I would be leaving. She said "I'm about done and I will be leaving shortly" I get my bill and she charged me an additional 1 1/2 how can that be when she was about done with the yard. So I call the office to complain I have had it at this point, I find out the first worker quit after the first visit and they listened to my complaint and they would have someone call me back. Well that first foreman called me back told me they would not be servicing me anymore because I'm not the right fit for them. i couldn't believe what he was saying, all I wanted was good customer service. I asked for Mike the owner to call me after all we have had a good working relationship for a couple decades on many projects in my yards I have had through the years and I have never complained once! And I spent several thousands of dollars. What I heard from Mike I couldn't believe he said it's another world out there and he has to side with his workers because it's hard to keep good help. So basically customer service meant nothing and my years of loyalty and money meant nothing. I'm a person who worked in a factory with 2 (15) minute breaks in 8 hours standing on cement floors mentality till I was 59. Now we have to coddle 20 year olds or they quit.