Staff are kind and helpful. Exam was quick and Dr Estrada was great, polite and discussed my exam…read moreconcerns. Got to pick out Prescription eye wear of my choice. Many selections of eye wear. I highly recommend this office for eye care. Thank You. Kathy I.

From the moment we walked in, the experience was exceptional. I brought my 18-year-old daughter in…read morefor her very first professional eye exam, and naturally, we didn't quite know what to expect--but the entire staff made us feel completely at ease. The doctor was incredibly patient, taking the time to explain every step of the process in a way that was clear and reassuring. They didn't rush through anything and made sure my daughter felt comfortable asking questions. It was obvious they genuinely care about their patients, especially first-timers who might feel a little nervous. The office itself was clean, organized, and welcoming, and everything ran right on time. What really stood out was how thorough the exam was--it gave us real peace of mind knowing her eye health was being taken seriously. This was such a positive first experience that my daughter actually said she's looking forward to coming back--which says everything. I highly recommend this office to anyone, especially parents bringing in their kids for their first eye exam.

Only optometry office I like. I have been coming here for years. The girls here are so nice! Easy…read moregreat service.

I have always enjoyed going to this office but I am extremely disappointed with how they handled my…read moremost recent glasses purchase. I payed for my glasses and because I did not go pick them up immediately (I was experiencing medical issues at the time) they returned them without giving me a call beforehand. They are refusing to give me store credit or a reimbursement for what I have already payed. I have now lost over $100 and have no glasses to show for this. I'm very upset with how they handled this.

My girlfriend always beautiful frames and I asked where to go? She referred me and I too, was…read moreamazed! Picking out frames was so difficult because every pair is beautiful!! Awesome selection!

Great staff and the dr amazing and professional good prices in all glasses…read more Our family have been their patient from long time ago 100% recomended to everyone

Been coming here for yearssss never ever had an issue till yesterdays phone call the front desk…read moregirl hast the worst attitude ever even my husband said when he went with my son was asking her questions gave him a side eye and ignored him wasn't welcoming like when jenny worked there never did jenny gave attitude or made us feel unwelcome doctor is GREAT he just needs a better front desk with a welcoming attitude and face not a unwelcoming

Giving a star because I have to. This is absolutely the worst vision center I've ever been to. I am…read morenot talking about the optometrist next door, I speaking about the incompetent workers at the vision center that take the prescription and send them out for your glasses. They have absolutely no clue how to do their jobs. I've went back three times now and my glasses are not correct. The first time they ordered the wrong lenses. The second time the frames were completely bent at the nose it literally wrapped around my head. The reason I say three times (is because I had to go back the first time since I didn't notice the lenses were messed up because I was wearing contacts when I picked them up). All the guy could do is blame everyone and everything else on why they couldn't get this right. Seriously, mess up a cheeseburger fine, I'll be mad but it won't hurt. Mess up my only means of seeing which allows me to do daily tasks and that's horrible. Are they even trained? Walmart cooperation really needs to take a good look at this Walmart in general, but especially the vision center. Like how many kids are walking around with messed up glasses because they don't know better to speak up. Ridiculous.

5 stars for Sonia at the vision center. I went in to order my contacts. She was very nice and…read morefriendly. I told her I was going on vacation and I was on my last pair of contacts and I was worried if they would arrive on time. She was soo nice and left a note for the doctor if she can give me a pair meanwhile they arrive.(since the doctor had left for the day). Overall great experience. Thanks Sonia!

I went to this place because my optometry office can be way overpriced for frames & lenses. This…read moreplace was way more affordable. The older lady that helped me was very sweet and had tons of patience with me; while I struggled to choose a frame I liked. Just got my new glasses and I can say I'm super satisfied and will be coming here for my future glasses

Had an opportunity to stop by and drop off some glasses that needed some tint. Amazing customer…read moreservice.

OK, I went to The people were real sweet. Didn't have a problem very knowledgeable and Dr…read more Gonzalez the one that did the surgery when I did it today was very helpful. Funny I didn't see no attitude and I see bad customer service so yes, you probably have to wait a long time But that's not bad. That's anywhere so like I said, I have nothing against them to me. They're pretty good. They are good and I'm gonna go back and do my other eye. Thank you very much Dr. Gonzalez. Frances

I came in to pick up glasses had me waiting for 30 minutes…read more Then a man had walked in a little after me and he got his glasses first knowing I came first I will never come back here! Rude Front desk girl gave me attitude too I wasn't even being rude to her

Dr Tran and her staff, including Melissa, Jackie, Alejandra, and the latest addition to the awesome…read moreteam , Ruby, made our visit a very pleasant one for the second year in a row. They have a very good selection of inexpensive frames for the frugal shopper and for customers that enjoy high end items as well, and everything in between. In addition they have a section just for children's glasses as well One is bound to save with VISIONWORKS in BG, in fact both times i saved more than 40-60% per frame, on 4 frames (saved hundreds) The staff are never pushy about making a sale as they are in other places, and Melissa gave us some of the best customer service i have ever experienced. Dr Tran Is always extremely patient with me and my hundred questions, well maybe only 30 questions, and she is always very thorough with my eye exam. She has 3 machines that test ones eyes and a remarkable NIKON camera (retinal scanner), that although it costs a bit more (i paid $49), is well worth it to make sure one's eyes are healthy, especially if you are over 60 as i am and have hypertension or hyperglycemia/hypoglycemia or two out of 3 as i do My vision is precious to me and after going through a scare last year, Dr Tran's NIKON left me assured that there was no permanent damage to my eyes in an instant, no long wait and sleepless nights, so when they suggested the NIKON exam, i immediately agreed and thank GOD all is well once again

Loved my experience here !! The ladies upfront were very…read moreattentive and friendly , did not feel rushed whatsoever picking out my glasses , it was my first time ever getting an eye exam and I couldn't have asked for a better visit . this Visionworks location will be my go to . Thank you so much to Dr. and to Melissa for helping me choose my cat eye glasses

My father recently had an appointment at Buena Vista Eye Medical Center, and unfortunately, our…read moreexperience was very disappointing. The receptionist was extremely rude and unhelpful. As my father's caretaker, I help manage his medical appointments and healthcare information. However, she refused to communicate with me and insisted on speaking only with my father, despite the fact that he does not always know or remember all the necessary details regarding his care. Her attitude seemed especially dismissive because it was close to closing time. The staff member who brought my father in was also unprofessional. She appeared rushed throughout the visit, was overly impatient, and made uncomfortable facial expressions toward my father that made him feel unwelcome and disrespected. I would not recommend this office to families bringing elderly parents or grandparents. Patients deserve to be treated with kindness, patience, and respect, especially older adults who may need assistance from their caregivers. Based on our experience, the customer service and professionalism at this office were very disappointing.

If I could give this please zero stars I would. I saw Dr. Gonzalez and rushes exam and does not…read moregive time with asking questions. Very rude. The front office staff multitasking while it's my turn and lets other people cut in and work on their stuff. Please stay away from this place. Only reason I came to this place was for a consult due to a referral.