Albert's jewelry design is the best place to go in our area for new jewelry and repair. Albert has…read morebeen in this business for 40 years and has excellent experience. He always does an outstanding job.

Albert and Lisa are so incredibly skilled at their craft and incredibly kind as well. We went in to…read moreget some jewelry appraised, and they were extremely thorough and knowledgeable and took a lot of time going through each piece. They are experts in this field, and we could tell by their knowledge and keen observation of each piece. We ended up also getting my wedding ring and engagement ring fully re-plated, cleaned, soldered together, and had a missing diamond replaced. They were very affordable and skilled. I'm so happy with my rings!

They fixed three of my rings at a very reasonable price and they also bought my Gold at a good…read moreprice. All overnight! They're sweet and make you feel comfortable a very easy place to fix an exchange jewelry. Not intimidating at all. My 14 year old ring looked so good I was shocked!

Andre is hands down the best jeweler in the Conejo Valley! I've been his customer for over 15 years…read moreand know his work. He is the ultimate in customer service and custom jewelry. I don't live in the area now, but am returning to him for a special request re-design on my wedding ring. If you don't go see him, it's your loss! I can't give a higher recommendation!

How lucky I was to find this fabulous jewelers! My trusty watch had stopped working so came in…read morehoping to have the battery replaced. Steve was so helpful and kind. He was able to replace the battery in 15 minutes and with a smile! Personalized service like this isn't easy to come by these days. Highly recommend!

Brought in two of my grandmother's rings for resizing. Steve greeted us the moment we walked in and…read moremade the effort to get to know us - he really made us feel welcome. Rings were ready in just a few days and I was so impressed with how sparkly and new they made them look! The customer service was top notch, will definitely return!

Where do I begin?! Armando Lozano is a GEM of a human being. I did my due diligence researching…read morenatural diamonds for the better part of a year and a half before really committing to getting one. I decided to contact Armando seeing he has GIA credentials (anyone who has done their research knows this is the true standard of diamond certification). I called Armando out of the blue and he graciously took my call, and I gave him the specs of what I was looking for (while he was driving down to the jewelry district no less), and he arranged to meet with me two days later on a Sunday afternoon for over 3 hours. He tastefully presented me with 5 different diamonds he was able to obtain from the wholesalers, and let me decide what I liked for myself before even showing me the price. He did not upsell me on the most expensive one, which was classy and appreciated. The best part after seeing the prices...he was not overcharging. I ended up going with a natural 2 carat round diamond (D color, VVS2), which was too good to pass up. The price was well within reason compared to even the best of online retailers. Armando met with me several times and kept in constant communication about the design, including the welder who put the diamond together. My fiancée and I are still in shock how beautiful the diamond turned out. I am blessed to have Armando make this such an easy, yet very personalized experience. I am so grateful to have found Armando, who is genuinely a good human being who cares about people and the bespoke experience of choosing a diamond. I look forward to pairing the engagement ring with a wedding band. I am going to even bring my Tag Heuer in for much needed maintenance (he does it all!). God bless and thank you Armando Lozano - friend and customer for life!

I would not go here for just a repair or altering jewelry you already own. It was clearly stated by…read morethe owner that they can't survive off repairs alone. I was told repeatedly about all the big sales he makes, so you would think he would be willing to do a repair. Felt very uncomfortable and couldn't wait to get out of the store. Too bad, would be nice to have a local jeweler.

Great service!! Great on repairs too!! Great selections! It's obvious why this place has been in…read morebusiness for so long!!

Very nice service. welcoming and helpful staff had my watch battery fixed in less than five minutes…read moreat a very, very reasonable price. I would recommend it!

Excellent service on all jewelry great with very complex watches. Also in modifications on jewelry…read morerings etc

I called ahead to ask if they could sell me the tool to remove a link from my watch. I was told not…read moreto worry about it and to just stop by. When I showed up, the staff was rude from the start. They removed a link from my watch and only after finishing told me the charge would be $30. I explained that I was willing to pay for the service, but $30 felt excessive for a simple link removal. At that point, the employee became aggressive, started cursing at me, and even called me a "mother f***er." he said pay 30 or I put the link back in. To avoid further escalation, I paid the $30 and left. Afterward, I called a jewelry shop directly across the street and was told they charge $20 for the same service. If you're considering getting a watch link removed, avoid this place at all costs. Poor communication, overpriced service, and completely unacceptable behavior

Great service. Good value. We need to Support your local…read morejewellers. They just moved down the Boulevard to the little shopping Center at Skyline Drive where Tabu Shabu is. Best of luck in hour new digs. We will follow and see you there.

Fantastic experience working with Jennifer to design a new wedding ring! She is so knowledgeable…read moreand easy to work with. The design was great and came out more beautiful than I could have ever imagined!

I went into the Gold Store in Thousand Oaks yesterday because I had to sell something. It was a…read morevery difficult, even painful thing to do, but the staff was very kind, patient, and sensitive to my situation. I very much appreciated the good service and the sensitivity they showed. The owner went out of his way to give me as much as he could for the jewelry I had to sell, and was even concerned about my situation and asked me questions about it. (which was very kind of him.) I had no intention of discussing my situation. I was just going to sell what I needed to sell and go, but it just came out, and again they were all very helpful and kind about it. I grew up in the area, and myself, my wife, and other family members have done business with this store for decades one way or another. They are reputable and do their best to serve the community and I appreciate that. So once again, I say thank you to the staff. May the Lord bless you and keep you, may the Lord make his face shine upon you and be gracious to you. May the Lord lift up his countenance upon you and give you peace. Nothing missing, nothing broken. Thanks again.

Best shop in town run by reputable competent professionals. Competitive pricing and no hard sell.read more