I went into the Gold Store in Thousand Oaks yesterday because I had to sell something. It was a very difficult, even painful thing to do, but the staff was very kind, patient, and sensitive to my situation. I very much appreciated the good service and the sensitivity they showed. The owner went out of his way to give me as much as he could for the jewelry I had to sell, and was even concerned about my situation and asked me questions about it. (which was very kind of him.) I had no intention of discussing my situation. I was just going to sell what I needed to sell and go, but it just came out, and again they were all very helpful and kind about it. I grew up in the area, and myself, my wife, and other family members have done business with this store for decades one way or another. They are reputable and do their best to serve the community and I appreciate that. So once again, I say thank you to the staff. May the Lord bless you and keep you, may the Lord make his face shine upon you and be gracious to you. May the Lord lift up his countenance upon you and give you peace. Nothing missing, nothing broken. Thanks again. read more

I dont usually leave reviews but I had to! I have shopped at The Gold Store a quite a few times but when I went in this time a very rude older lady was basically on her own and how rude she is! They make you feel like if you aren't purchasing a really large item you Dont matter! And the customer is bothering them!!! I will NOT be shopping there ever again and I will make sure all my friends I have sent there wont be either!! read more

I recently completed two identical transactions on the same day involving a small lot of silver coins. Local dealer GoldUnion offered me 50% less than local dealer The GOLD STORE. After some negotiation I moved their offer up to 30% less. If you are a seller I would recommend NOT doing business with GoldUnion! Go to the far more trustworthy The Gold Store. read more

During these busy end-of-year days, they were truly supportive and attentive. They guided me honestly and patiently, making the whole experience smooth and trustworthy. Highly recommended. read more

Al , the owner, and the manager Bibi are the most honest, kind, and professional jewelers we have met. We have been patrons for over 30 years. They buy gold, do repairs, and have beautiful pieces. Plus antique stores onas as well. Worth a visit. You will not be disappointed!! read more

Don't know about the jewelry side of the store but my experience was I went there to buy silver awhile ago and the guy selling lied to me about the spot price of silver, said it was $48 when it was $46 and I had to try hard to even see the product I was buying. Never got a good look at it. read more

Simple items that needed fixed. When I went to the jewelry store in the Oaks mall, he quoted me $500 just for one of them. I in fact went to a couple places and they were all at least 400+. He fixed both of my pieces for 100 and it took about 10-15 minutes. read more

I recently came to the Gold store in Thousand Oaks to sell some gold and received fantastic service. I believe in treating others as you would like to be treated and they treat you like family. Additionally to their great service, it helps that they give you the best prices for your gold. I strongly recommend them to anyone interested in selling or purchasing jewelry. read more

This is such a great place to unload your old gold. They pay more than any other place I have found. Another local jeweler quoted me literally a fraction of what I got from the Gold Store. They are also friendly, honest, and really care about customer service. They genuinely made me feel like they cared about my business. I will definitely go back again. read more

Went there during the summer and every transaction went well. People there were so nice and very helpful.

I've sold jewelry and other items. Everyone is so nice and helpful plus they have a great selection of items. This is my go to place!

I love this store!! First class operation. Family owned business over 63 years. So kind, helpful and generous. Repairs are done while you wait and Al, so wonderful with an endless array of items to choose from! Sanaz Bashirii (granddaughter) is a great singer...check out her instagram. Beautiful, kind, intelligent young woman who is going to be a star. The Gold Store gets Gold Star in my book. My go to for all things that are precious to me. read more

Just stoped in to get jewelry cleaned. They have a broad and amazing selection ranging from many colored stones, diamonds, silver and even gold coins read more

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The staff was very friendly. The man who I think was the owner assessed my gold item. He assured me the item was not gold but brass. I went to a few other places right away because I knew he was wrong. Sure enough... the item was all gold and valued at $7,000. I called back and let them know to check whatever was being used as a determining factor for gold verification. They were very nice and apologized. read more

I highly recommend this store for selling your jewelry!!! I've sold many pieces here and get the best value! Family owned business and all so kind. I definitely will be back. read more

I used to frequent The Gold Store many years ago My mother actually worked there so so long ago, so I tried to stay loyal to them My fiancé did not, but back in 2014 I did have them size the ring. They did as expected a perfect job. Then, in 2017 or 18 I had them make me a ring with my amethyst stone, again beautiful. BUT I really wanted them to resize my wedding ring, but will not because I went in to see if they would buy my blue topaz halo ring. Frist thr young girl tells me they dont buy colored stones, that's odd. Next, she looks at it and says it is not real anyway, so not to bother her and then call in some other guy and say she to him wants to sell this but it is not real. She proceeded to rub it on the paper or stone, and he then does the same thing. Then they test the stone All tests are coming up real I said all you needed was the appraisal and handed to her. They looked at it, seeing the appraisal value, and that is was real, and their tests proved it was Not at all apologizing for saying to me i was presenting to them a fake ring to try to sell Then they proceeded to weigh the ring minus the topaz and presented me with a $34.00 offer for the metal We all know that if I sold that ring to them. They would have sold that for that appraised value or more, sure not $34.00 or for just the metal price for that day. Not to mention the bit of attitude well really not attitude but more of a snarkyness throughout the process and making me feel like I was trying to scam them with the fake ring still after they proved it was a real stone and real silver So, I have ended my loyalty to them! read more

The Gold Store - Jewelry Near Me - Thousand Oaks, California

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If you are wanting to sell unwanted jewelry, this is the place to go in Thousand Oaks. The store owner, Alan, is so personable. This store is not pushy and offers a fair price for jewelry. Shabnam, sales associate, helped me understand my selling options for some old jewelry I was ready to part with. The whole experience was effortless and easy. Thanks for being so helpful and kind. read more

This is my go to jewelry store for all things jewelry! I have had several custom pieces made and have been pleased with each piece. They also do a great job cleaning and resizing. Ask for the sales associate BB, she is knowledgeable and a joy to work with. read more

The Gold Store - Jewelry Near Me - Thousand Oaks, California

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I had not been to the gold store for a while, but needed some jewelry repairs. I felt comfortable with leaving my jewelry there, and they were very friendly and helpful. I couldn't believe my jewelry was ready the next day! Everything came out beautiful! All my repairs will be done here , and so will my next purchase. read more

I went back and show them what was done and they gave me a refund. That was very nice of them.

Amazing staff, I love small family businesses. I absolutely love my engagement ring. I went down to resize my ring and immediately picked out my wedding band. Professional and kind staff. read more

Great customer service. Super knowledgeable and friendly staff that made me feel prioritized, acknowledged, and respected from the moment I walked in. Family owned business that wants to actually earn your business and makes it obvious by the way they treat you - I highly recommend coming to this shop if you have jewelry needs. read more

Extremely ethical jewelry professionals. We had some repairs done and one was a misunderstanding - Ms. Bibi immediately refunded $20. This is where you go when you want honesty and quality. Highly recommended! read more

Wonderful service! They give great rates when buying or selling. Definitely check them out!

I came in to sell some gold that I found and been holding onto for a bit. I was welcomed by Ziona who then introduced me to Alan. I had an amazing experience with them, they were both very helpful and were kind enough to let me sell this gold I just had around. Friendly environment, I will definitely be coming back to purchase jewelry. I noticed a variety of selection of jewelry that I would like to buy for myself. I definitely recommend selling your gold here if you have some laying around or just not wearing. I've already recommended few friends already to come here if they need to sell any gold. read more

The Gold Store is my go to jewelry store in Los Angeles both due to look, quality, and service. I have two beautiful necklaces and two bracelets from the store myself. They stay in perfect condition even with wearing one of the necklaces every single day including in the shower, ocean, etc. All of the pieces not only are beautiful but make me feel more beautiful. I got my mom a pair of earrings for Mother's Day last year, and she cried they were so perfect. Also, I have to say, the customer service is amazing. Ask for Sanaz! She's the most patient, experienced person I've met in the jewelry business and always has a helpful tip or genius recommendation. read more

Rip off. Don't go here. Grabbed my bracelet off the counter after saying nice to do business with you. He did not even check to see if it was silver or not. I had some silver serving pieces I wanted to sell and he suggested that I sell them at a garage sale. I also had some gold and diamond jewelry I wanted to sell and after he paid me for the jewelry thats when he grabbed the silver bracelt off the counter without paying me or making me an offer for it. I will never go back to this place again. read more

This is a wonderful place for everything you'll ever need in jewelry. Bob, who has a certification from GIA, knows all you'll ever need to know. Bob and the folks that work with him and the owners are all very courteous, knowledgeable and will always outperform anyone else. I've had several items made, fixed, and even my wife Silvana's and my wedding rings came from here! I can't speak highly enough about this shop. Ask for Bob, tell him Geoffrey recommended a visit. read more

They did a custom wedding band for us, and it's absolutely stunning! We asked for G color, and they delivered colorless stones with minimal inclusions. The worksmanship on the setting is perfect. And the same carat weight/style ring (poorer color and clarity) on sites like Blue Nile, James Allen, etc. was about 50% more expensive. We comparison shopped at other brick and mortar jewelers as well in the LA Jewelry District, and this was by far the best option. We couldn't be happier! read more

I went in to just SEE if I had anything of value and they were soooooo kind & so helpful, very patient with me. They fixed some broken pieces of jewelry I had at no cost and then gave me a very generous trade for new chains. I will 100% return again. I'm already saving to purchase a piece that caught my eye yesterday :) read more

unbelievably kind and knowledgeable! best quality of jewelry, and people to match. 10/10 across the board. read more

The Gold Store - Jewelry Near Me - Thousand Oaks, California

Beware! I came with my broken chain to this place minor repair took 2min paid $25 reasonable price. As I got home I noticed the pendant that says 24K that was attached by the closure was missing. You may ask why I didn't go back. It make me so sick that I don't want to see the jeweler face again in my life. And I really doubt it that somebody who can do such a thing would give it back to you. It is probably already melted. How can people sleep at night doing this. I am SO disappointed.I hope you have a good day sir. read more

The Gold Store in Thousand Oaks is a great Jewelry store to buy jewelry or have broken jewelry fixed. I have been going there for years and all the crew, Al, Bob and the ladies could not be nicer or more helpful. They charge very reasonable prices to fix my gold bracelets, rings and more. When they have a sale, rush there. Their price on diamonds were better than downtown which saved me when my son-in-law was buying his engagement ring. Top notch. read more

The Gold Store - These guys really care. - Jewelry Near Me - Thousand Oaks, California

I stopped by to see if they had batteries for my watch. Ziona was very friendly in welcoming me to the store. I waited less than 10 minutes for it to be done. Alan engaged in a friendly conversation. In this day and age of on line shopping, stores closing and trying to find sales people in the stores it was a pleasure to have the personalized friendly customer service like the "old days". Ziona and Alan provided Excellence in Service. Thank you read more

I loved my experience here. I like that it's family owned and operated and has a local vibe. I brought my wedding ring in to have some diamonds added and to have it sized larger. I was making into a middle finger ring. They were so kind and very communicative. I was nervous about the process and keeping to my rings original design style by a high end designer. They had me come in and speak with the jeweler doing the work a few times to make sure everything was exactly as I wanted. When I changed my mind an hour later and called back with a new idea they warmly invited me to come back in and show them the direction I wanted to go. Their prices were fair and the quality great. They finished my ring much faster than promised and it's beautiful. I am very happy. I recommend them confidently. read more

Hands down the best jewelry store in Thousand Oaks. Loyal owners and always the customer service is always at is best. They continue to make sure there clients are happy! I thank BB, AL and John for all they do. My wife and I are very happy we have made a relationship with them. We will continue our business with them. I recommend you go see how they are and I am sure you will be happy! Stay safe and well! read more

The customer service is par excellence in this local business. Every time I've stopped in for repairs, adjustments or purchases over the last few years, every employee has been welcoming, gracious and helpful. Their prices are fair and their patience and assistance in making choices with which I'll be satisfied, are very much appreciated. I like the selections of new and estate items as well and (the very knowledgable) Alan gave me undivided attention until I found just the right pieces in my visit this week. I sold some gold that I was no longer wearing and I could not be more satisfied with the outcome. Great experience! read more

This place is great !! If you want to get rid of old gold, come here get an offer !! They give very fair $$$ !! And the honesty of the staff is AWESOME !! I had several old jewelry boxes and ask if could use them. They said " No Thanks ". So I asked if they could just throw them out. They said " Yes", and the guy checked the boxes and said " Hold on sir, we missed something !! " He found a chain ( got $ 320.00 for it ) and told me !! He could have said nothing, and got it outta the trash after I left. This guy saved my faith in humanity !! read more

The Gold Store is an awesome jewelry store. I've been going there for years for a variety of small things (ring resizing, replacing some tiny diamonds in my wedding ring, having them check the prongs on my rings) and have always felt welcomed. Their service is so prompt and prices are very reasonable. I recently stopped by to have my wedding ring enlarged. Shabi greeted me and quickly called over the jeweler John. He told me he'd have to add some gold but could do the work while I waited -- even with several other customers in the store. In less than 15 minutes, it was finished and they had me try it on before polishing it. I really appreciate this store and trust the people. Even though it looks pretty unassuming from the outside, they have gorgeous pieces and do wonderful work for reasonable prices. Highly recommend! read more

I love this place! They're like family. I feel very confident about their estimates and the work they have done for myself and my actual family for years. Some jewelry stores feel uncomfortable to be in but not this one. They're very friendly and helpful! read more