I was initially really hesitant about writing this review, but in the end I think people need to know how business is ran here. This will be long. My initial experience with LYL was actually really positive. I called sort of last minute needing to get a set of bad lashes off. I was really impressed with how nice they were and how they even got me in same day. I visited the Folsom location, and had Danielle remove my old lashes. She was great, super personable, easy to talk to and was able to get my lashes off with very minimal damage. I walked away really happy. I had scheduled an appt for the following week to have Danielle put a new set on. No doubt the facility is beautiful and they obviously spent a lot of time on the "details". Fast forward to yesterday. I had been up all night with an incredibly sick toddler as well as that morning. I received a VM just after 10 am inquiring about my 10 o' clock appt. I was horrified, I missed my scheduled appointment. I called back right away racing through my head how I could make this up to the super sweet lash technician Danielle. I ended up talking with Aimee who was clearly irritated. I was so embarrassed and apologized for the inconvenience. Her attitude was quite off putting. She stated that I would be charged for my missed appointment but she would "let me" re schedule. Wait what??? "Your going to charge me $179 for my missed appt?" I was stunned. She stated she would run my credit card for the stated amount. This made no sense to me as I never gave LYL my credit card information nor authorized ANY CHARGES. Aimee argued with me that she had a signed authorization stating I understood LYL "policies" regarding missed appointments. I was so shocked I had to end in the conversation. Literally 30 seconds later my phone alerted me to a $179 transaction at LYL. I paid by credit card for my original service, however I NEVER AUTHORIZED THIS BUSINESS TO KEEP MY CREDIT CARD INFORMATION ON FILE! Within 10 minutes I received a call from Danielle who was incredibly apologetic about what had happened. She confirmed speaking with Aimee and told me she knew I never signed authorization forms and that my money would be refunded. Come to find out the condescending and extremely rude girl at the front desk is actually the owner. She is completely unapologetic about the entire experience and actually stands by her business practices. It has been a nightmare dealing with her and trying to get them to remove my CC info. I have never in my life been so violated by a business. Hey Aimee, strong arming patrons into paying you for missed appointments is low class. Life happens, it's unfortunate, chock it up to the cost of doing business. read more

I would not suggest ever going to this place of business for anything. The owner is very rude, the receptionist gives off a sour vibe. Their customer service is unfortunate, they do not return customer phone calls regarding appointments or questions and in my opinion lack professionalism in the cosmetology field. read more

The one star review is based on the following 2 issues: 1) My first appointment (11/27) was cancelled by LYL via text. I was out of the country until late on 11/26 and my texts did not arrive on my phone until late evening 11/27 after I had already gone into LYL for my appointment. When I showed up for my appointmett and found out LYL cancelled my appointment, the owner, Aimee, said she would personally do my lashes the next day. The next morning, Aimee's assistant called me canceling my appointment because Aimee had a family emergency which I understand. Her assistant made an appointment for the following day on Sunday morning. I went into LYL on Sunday morning but Aimee was NOT coming into LYL but I NEVER received a text or phone call letting me know! Aimee should have at least called me to cancel appointment so I did not waste another trip to LYL. 2) As LYL customers we are expected to arrive for our appointments on time yet Aimee, the owner of LYL does NOT even show up for scheduled appointments. At the very least she should have called me to apologize. Zoena was working at LYL on Friday evening when I showed up for my appointment and again on Sunday morning . She called Aimee on Sunday morning to find out what time she would arrive my appointment. She found out that Aimee was NOT coming in for my appointment! Zoena offered to do my lashes later in the afternoon. I found out later she had plans in the afternoon but changed her plans to ensure that I got my lashes done. I came back in the afternoon and she did my lashes. My lashes look amazing. She is the only positive aspect of my recent experience at LYL. If my review was based on Zoena talent and professionalism my rating would be 5 stars!!!!!!!! read more

Had lash extensions done today for the first time. Wow! Amy did an amazing job. She recommended what she thought would look best on my particular eyes. I LOVE my new lashes! I will definitely be a repeat customer. read more

I visited love your lashes for my very first experience with lash extensions. A friend had recommended that I go here. The staff was really friendly and helpful. I had read that other salons try to sell you extra services or or extra products, but I was pleasantly surprised that no one did that at love your lashes. they were very relaxed, professional, and knowledgeable. Plus, my lashes are super cute! read more

I have been going to Love Your Lashes the past few months & I LOVE my lash lady she is super cool & is amazing at what she does. I'm addicted to getting my lashes done. I feel safe & trust her. I have terrible anxiety & so the first appointment I freaked out a bit but since then I have felt comfortable. I just listen to music in my headphones with one ear & talk to her through my refill appointments. I would recommend coming here. read more

Aimee was fantastic! I had recieved Lashes from another place and they were horrible. Aimee had to remove them and fix my own lashes. The next day Aimee applied the eyelash extentions and they look and feel like my own only much better and prettier. I will go no where else from now on. Girls do not be tempted to go to a place because of cost or a deal. They most likely do not know what they are doing.. read more

I absolutely love my meek lashes I loved the service that was provided staff is super nice! Already made my appointment for a fill! Lisa was great! And patient with me. She is actually pretty fast and knows what she is doing! read more

I found this place on Yelp. I was easily able to navigate their website and read info about eyelash extensions and see pics of the different lashes they offer. I booked an appointment the next morning for extensions on both my top and bottom lashes. Candace did my lashes, the top lashes were pretty simple but the bottom ones were a little more tedious. The end result looked great! Love them! Will definitely be going back soon! read more

my first time with eyelash extensions & I couldn't have asked for a better experience. the studio is super cute, chic & clean and the staff warm and approachable. they took the time to explain everything, answer all of my questions, and they're super hygienic, gentle and careful. not sure what I'd expected, but it was totally painless, kinda relaxing, and the result is amazing! I went with the more natural look & no one can tell --- everyone thinks I look terrific, but no one can put their finger on what's different. I learned about LYL from a flyer at the infusion center where I got chemo - it took me months, but I finally gave them a call. why did I wait so long!? I'm terrible with the glue-on fake eyelashes and am so grateful to have found LYL! the extensions don't damage my scrawny, recovering lashes and having them has cut 20 minutes of eyelash battle off of my morning routine. they really do look & feel a million times better and I'm in great hands at Love your Lashes - they did a great job, made me feel comfortable and I love the way I look. I'm hooked. read more

The place is amazing. Maya does my eyelashes and she is excellent. Did exactly what I wanted. I fall asleep as she works, that's how good she is!! read more

This is an awesome place! Aimee is so nice and professional. I love my new lashes!

I was visiting from out of town and needed a touch up. If you get your lashes done then you know how scary it is to think about going somewhere new. I am so glad I found this place! Aimee at love your lashes is great! She did a beautiful job on my lashes. I was able to book a last minute appointment online The salon was very easy to find, and the prices are great! If you live here in Sacramento you better be coming to love your lashes or else you're not getting the best! read more

I have been going to LYL for quite awhile now. I really love how my lashes look, the location of the salon and the girls who work there. I rarely ever wear eye make up anymore, no need for it. My eyes look pretty from the time I wake up until I go to bed. Aimee is my go to girl for lashes, but I also really like Makenna. I have had to reschedule with barely any notice and they are always able to get me in, sometimes even on the same day. Also, I'm a single mom and sometimes I have to bring my toddler in and they are always so accommodating!! Love this place!! Going to get a fill on Saturday, yay!!! read more

First time getting eyelash extensions after wearing strip lashes for 4 years. I'm super pleased. Ask for Ashley, she is very sweet and personable! read more

Horrible. Lol so laughable. I recently had a total out of the blue reaction to another eyelash place that I've been going to for years. Great place, THE BEST lash tech, but it was the glue she was using. So I decided to call other places to see if they were familiar with glue sensitivities. I came across this horrid place where the lady who answered told me she has glue sensitivities (EXACTLY LIKE MINE) and never had a problem with their glue. I asked for the glue they used to compare ingredients to narrow down what it is that could be giving me this random reaction, and she said she couldn't disclose that information. Ughhhh....what? Is it even safe to use near someone's eye? The world may never know cause it's "top secret". First red flag. However, since I really wanted to get them put on, I agreed to make an appointment and she set me up with the manager. I got a text confirmation and everything. Literally just called, and spoke with Amy (the owner) who was super short with me cause she was with a client which is understandable...but Jesus, with how much money you rake in, pay someone to answer phones if you can't. Anyways, she said I wasn't even on the schedule.... and after I told her a brief run down of my reaction and if in the case I did have a reaction, if i was able to get them removed the next day and she advised I stay with my original lady. Ughhh what again? Even though my original lady is THE BEST, i clearly had a reaction to the glue...so why would you advise someone to stay where they had an allergic reaction . Clearly they're too good for new business. What pisses me off is the first lady I spoke to took literally 15 minutes convincing me that I would have no problem, and then this horrid owner does this. Laughable. If you "love your Lashes", don't come here lol. read more

I''ve been getting my lashes done for 7 months now by Joy and I absolutely love them! I''ve gotten many compliments on my lashes. They are so well done, everyone thinks they are real. Nice atmosphere and beautiful inside. read more

I wanted to get a mink set for our upcoming vacation. It was important to have a natural, full set of lashes and I'm not disappointed! Ashley did an amazing job. I highly recommend her and this lash salon. read more

I was in town and needed a last minute fill- this place was out of my way about 25 min but the reviews were much better than the other available shop. It was totally worth it - Mandy was awesome and made my lashes look better than they ever have. I don't like the big clunky look and she put on thin lashes that looked more natural but very full. She was super friendly as was Amy, the other lash-tician and they're both obviously knowledgeable about their craft and passionate about healthy lashes. I highly recommend this place. I just wish they were in the bay where I live! read more

This is the best place in Northern California to get your lashes done. I receive compliments on my lashes literally everywhere I go! The entire staff is super professional and they all do a great job, so even if I can't get in to see my favorite lash girl Makenna, (since I book at the last minute due to my crazy schedule) I know that I will still be taken care of and leave with beautiful lashes. They really are the best around! read more

Love this place! Very easy to get an appt for a full set and for fills. I picked the senior lash artist and I was very happy with my results. I had previously purchased a groupon for another lash place and was very disappointed with my overall experience. I guess you get what you pay for. read more

I love my lashes! The technician Zoena was very informative about how to care for them to ensure they last as long as possible and the process was completely painless! They are full and beautiful and I don't know how I'll ever have "normal" lashes again! I wear contacts and have no problem wearing both, for those wondering! Thank You Zoena for making me beautiful! read more

Just moved to the area and had to find a place to do my eyelashes I'm so glad I found love your lashes got my eyelashes done today by Candace she did a wonderful job on my top and bottom lashes love them definitely will be back. read more

I been going to Maya for over 7 months now I love my lash & would never think of going anywhere else. I would highly recommend this place.

I started going to Love your lashes in Nov 2014 when I just moved to the area. Candice is the one that took care of me. I've been going since then. she is awesome!!! She pays attention to the very tiny details to make sure that it's perfect. I definitely recommend this place. read more

I went and got my lashes done for the first time ever right after the new year, Madison did my lashes and they were incredible! So full and thick and just perfect! I didn't really know what exactly it was that I was looking for but she worked with me and made me look amazing!! She also has such a soft touch that I couldn't help but fall asleep, it was so relaxing. I will definitely be going back and tell everyone I know about this shop read more

I've been going to Amiee for a year now and she is amazing. I always get compliments on how natural they look. She is seriously the BEST.

Love your lashes is the best place to get lash extensions! Had an amazing experience with Mandy(: She's hilarious, knowledgeable and so down to earth! My lashes look and feel amazing! read more

Love this place! I get my eyelashes done by Erica and she is great! I got the flirt set and i love them! All the staff i interacted with were very friendly. read more

Highly recommend Julie as a lash artist. I experienced first hand a person who truly cares about working with the client to achieve the desired results. Clean, friendly, comfortable salon. Everything about my experience was beyond what I expected. Thank you Julie and Love Your Lashes! read more

Adorable place! This was my first time getting lashes and I love them... I'm a customer for life! Avina did my "passion set" before I spent a week in the desert and they are beautiful... Haven't worn make up for 3 weeks now and Im loving it! I will be back for fill's forever. read more

Love my girl. She is a perfectionist! Avina ask for her! Wonderful place to relax and catch a nap! Lashes have stayed in place! We'll see if they last longer this next time. read more

It's official I love my lashes! Avina does a great job! Everyone is sweet and professional.

I recently got my lashes done for the first time and wasn't sure what to expect. Avina really helped me feel comfortable and did an amazing job! She gave me the natural look I wanted and I received so many compliments. I would highly recommend coming here! They are reasonably priced and do great quality services. I won't go anywhere else :) read more

All I can say is WOW. I got a spray tan here yesterday by Alexzondrea and she is absolutely amazing!!!! I've gotten so many compliments and have never felt so confident with a spray tan. I'm usually nervous when I get spray tans because I feel like they make me look orange.. But NOPE, this time I feel so naturally bronzed, the color is truly amazing. I will be coming back here for sure. Thank you Alexzondrea, you're a true tanning genius!!! read more

Mandy is absolutely the best. I'm always excited to get my lashes done with her. I just love waking up with beautiful natural looking lashes! read more

Aimee is such a talented lash artist! She's detailed in her work and she makes sure that my natural lashes are HEALTHY! I look forward to my lash appointments every 2 weeks! Look no further-the new salon is absolutely gorgeous and the ladies are kind and honest.... I love my visits to Love Your Lashes! read more

This place is mediocre at best. I wanted to like it bc it's close to where I live and grew up but it's absolutely whatever and if you're on the fence I urge you to try another place. Went here twice - once for a full set, once for a fill. Got different girls both times bc I didn't want the first girl I went to. I say girls bc they're all just that - really young and most don't know what they're doing. Anyway that said, none of them really know how to greet someone. I witnessed a few other customers go In before me and we were all treated the same: "what's your name? Ok this is our room" like no hello, I'm so and so, how are you, just absolutely bad service and totaly lacking in basic manners. Then when I was getting my lashes done - both times - I have to hear what these chicks are bitching about when I really just want peace and quiet. Like if I'm here for 2 plus hours I don't wanna hear a bunch of chicken heads point blank. Also this one girl kept making fun of how "old" everyone is mind you she's making fun of thirty year olds which is a lot of their demographic which makes no sense. The first time I got the full set the girl didn't give me the volume set even though I asked for it. Second time the girl gave me the volume set and was a lot more efficient compared to the first girl but the lashes all fell out within 3 days of me being extra careful with them. Makes no sense. I've had lashes done so many times before and this was just bad quality and service. Also they make a big deal about how they use materials that are gentle and my eyes were really irritated both times. Another note - scheduling was difficult: their website is totally outdated offering specials they don't carry and if you're a first timer you can't schedule an appointment even after giving your card info. Then the lady Abby is totally incompetent, it took her almost 6 calls to schedule me and confirm and she changed the day on me even after confirming. Also when I was there I could hear her on the phone during my appt (fail) and she's literally telling everyone's personal business "so and so can't make it bc she's w her kids that day" "oh her friend is visiting from Monterey so she's out w her" fkn really?? Get it together. That's absurd all it takes is to know the customers availability info and the employees scheduling info quit divulging their private life. Also she left these girls just having the run of the place when she's gone which is for hours. Ill never come back. Too inconsistent, too unorganized, too expensive for bad quality (they just raised their prices lol). I would pass to say the least. read more

I have been a Love Your lashes Customer since 2015. But these last few times I was there I was provided terrible service, was overcharged like crazy, and was not treated with respect. Addi one of the owners told me that since I'm a loyal customer I would get 25% off the Romantic Lash set so I booked that for my wedding day. Only to find out that she had lied about the discount and I had to pay over $200. The lashes all came off within just a few days. So I ended up booking a "Fill-Apprentice Appointment." I came in the next week for my fill and Addi kept on going about how it was my fault for the lashes coming off and she ended up charging me the Full set price instead of the fill price that I booked AND they charged me the Senior Artist price when the girl that did my lashes was under the APPRENTICE TAB. I decided to give Love Your Lashes one last shot so I can have my lashes done for my Birthday. I was on my way to my appointment but got pulled over right around the area. I called Love Your Lashes right after letting them know what happened and that I was unable to give them a phone call or answer their phone call since I was with an officer at the time. Whoever was on the phone was soooo incredibly rude and didn't apologize for the inconvenience and said they will not refund any of the money for the service I did NOT receive which was $59. I could not be any more disappointed with this place. They have terrible customer service and no respect! I would not recommend this place to ANYONE unless you want to keep getting overcharged for your services that they "can't do anything about." WOULD RATE 0 STARS!!!!!!!!! read more

I usually visit a lash bar in Louisiana w/ a very well renowned makeup artist. She told me a few key things to look for if I ever had to visit another lash bar. This place passed all the tests. They Were thorough in their intake information, clean, courteous, and pleasant. The salon manager Danielle, booked my appointment, she was great... And the owner, Aimee, did my lashes. She was sweet, and worked extremely fast. We had an hour session and she was able to pack. LOT of lashes on in that time. The only feedback i'd give: make sure you specify that you want additional length... Even if it's beyond what they would choose for you. And secondly, their under eye pads are slightly abrasive... Maybe ask for gel packs or if they customize that part of the process. Otherwise, cool and satisfying experience. Awesome job ladies!! read more